almost 6 years
ago -
TheWay
-
Direct link
Hello sir,
we posted an announcement before the hotfix installation started.
Also if you want to recieve the gifts (if you fullfiled the requirements for them - bought the game before the last New Year event), then please head to your profile page:
https://www.escapefromtarkov.com/profile
and on the bottom you should see the gift and the RECEIVE button:
Then you should receive the items through the in-game messenger.
If something is not working for you, then please contact our support center about it.