about 5 years ago - TheWay - Direct link

@COLMAC

Hello sir,

we posted an announcement before the hotfix installation started.

Also if you want to recieve the gifts (if you fullfiled the requirements for them - bought the game before the last New Year event), then please head to your profile page:

https://www.escapefromtarkov.com/profile

and on the bottom you should see the gift and the RECEIVE button:

eq.png

Then you should receive the items through the in-game messenger.

If something is not working for you, then please contact our support center about it.