[2020] Bought Prepare For Escape and got no Container

@skywallkee

Hello sir,

when you are making an account upgrade, the system sends the difference between pre-order benefits via in-game messenger. Please check it.

If you have not received the benefits completely (neither loot nor a secure case has arrived) - please contact our support center through the game launcher, you can see the instruction how to do that in the topic that I am sharing below:

 

If, after the upgrade, you’ve gained benefits partially, then you need to reset the game profile. You can make it every 3 weeks. Beware, your current game progress will be lost!

The profile reset link - https://www.escapefromtarkov.com/reset-game-profile