Original Post — Direct link

Okay, I bought the game back in March. Played it for a little bit, and my friends stopped playing it so naturally I moved onto other games aswell. Now, I want to play it once again, however:

A) The launcher I had installed will not boot, and I have tried running it as admin

B) My associated email apparently does not exist in the database on the official website

I know there was a recent "wipe", but I wouldn't think this would affect my BSG account. I have only 4 total emails that I would ever use to register for anything, and after trying all 4 of them, none of them were found in the database to let me log in.

So I went though my email accounts, and the only emails I have mentioning the game at all were the digital reciepts that I have recieved from buying the game. (From Xsolla)

Could my account have been deleted? If anyone has any suggestions or needs more info, please inform me. Thanks!

External link →
over 3 years ago - /u/Sova13 - Direct link

Hello. Write us at [email protected] with all the information and receipts you have.