Original Post — Direct link

Hi everyone! Newish player but absolute tarkov lover.

Long story, short version. I bought and made my account a 1-2 years ago. Never really got into it or played. Within the last month I fell in love with the game on the 12th I went to log in to my account and it wants me to put in a phone number. I don’t remember setting this up. So I put in my phone number (the only one I’ve had for 18 years) and I get an error message. After resetting password and trying everything I can think of I can’t get on my account.

I contacted support immediately. I have been talking to support everyday since then. They are absolutely no help. Just tell me to use a different phone number.

No one has been on my account, so it’s not stolen. I have access to the email. But can’t get on the account.

No idea what to do. Besides buy the game again? Does anyone know have a suggestion or know anyone that can help.

I have a video showing what’s happening if it helps.

Thanks

External link →
over 3 years ago - /u/Sova13 - Direct link

You need to go through verification using your phone number. You have not passed it before, that is, there is no number that is tied to your account and which you must use. You can specify any of your numbers

over 3 years ago - /u/Sova13 - Direct link

Originally posted by [deleted]

[deleted]

I think you should remove the video link from the comment. I have already answered you in private messages.