Original Post — Direct link

The title states my problem, I still haven't received the 0.40 base trader influence since I bought the EOD edition at the beginning of the wipe. I have sent several emails to the [email protected] email, and this is what ticks me off. The first two emails get ignored, the third time I get a response to create a support ticket through the support website or the launcher. I reply that there is nowhere to create a ticket on the website, and to please just address the issue. They ignore that email until I start another email chain asking to not be redirected to incomplete support services. They respond to try the launcher so I do, create a ticket and haven't heard back from them since and it's been 2 weeks. Every time I click the support notification, I am taken to a 404 page not found on battlestates website.

I'm just asking for my base trader role to be applied. Besides that, battlestate you need to get your sh*t together. Your support website has no ticket service, only says to use your support email for specific issues. Then your email says to use the support services. The launcher lets me create a ticket but has no follow through, or gets redirected to error pages. I'd rather you not have a support service than this sh*t jerking me around for weeks over a simple fix.

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16 days ago - /u/Sova13 - Direct link

Hello, please write me your email address from which you wrote to us.

Also I need a screenshot of this page with the address bar

Every time I click the support notification, I am taken to a 404 page not found on battlestates website.

16 days ago - /u/Sova13 - Direct link

Originally posted by DatxSick1

Keep up the good work over there at BSG. I know you get a lot of flack especially on here, but the majority of people who play this game love it, can deal with the crap (that comes with games in development) maturely and are generally quiet with the praise. It’s always nice to see officials interacting here.

Thank you for the nice words)






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