[2021] Backend issues status

Hello!I want at least clarify what is going on.

1. Yes, we are overloaded and no - it's not related to twitch drops. When the patch 12.12 was uploaded, we had more CCU and load on the backend overall than now
2. Some of you understand that some problems become apparent only under heavy load (what is happening) and we can't "just buy more servers to fix the issues"
3. This heavy load moments occur starting prime time (obviously) and it's far heavier than the old times (1,2 years ago) cause the game got more complex
4. We are working on identifying the nature of the problems and on means and methods to reduce the chance of these problems occurring by replacing hardware, eliminating unstable nodes and adding software changes (for example, a temporary queue and different kind of backend optimizations)
5. We will continue this work during the holidays until we stabilize everything

Thank you for understanding and sorry for troubles.