Original Post — Direct link

Its been about 3 days with no response. I am unsure how slow/fast they are. Thank you.

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about 3 years ago - /u/Sova13 - Direct link

Hello. If we are talking about support email - 2-3 business days. Although, often, even less.

about 3 years ago - /u/Sova13 - Direct link

Originally posted by AggressiveBluejay109

I just used the support portal. Is that the same thing?

Strange, why I thought you meant support email.

The support service on the site (tickets through the site and the launcher) usually responds in less than one day. Can you write your ticket number?