Original Post — Direct link

With this patch, automatic login has been removed from the launcher.

However, I forgot my password and tried to reset my password.

In the reset password, only the words'E-MAIL NOT FOUND' appear.

Email is 100% correct.
I used to reset password to the same email address before.

Has anyone ever had the same symptoms?

ps. Support asks me to show my purchase history, but I have no purchase history because I activated it with a code.

External link →
over 3 years ago - /u/Sova13 - Direct link

"E-mail not found" means that there is not a single registered account on such mail at the moment. So your account is registered to another mail)

over 3 years ago - /u/Sova13 - Direct link

Originally posted by Bangsoo

I want to know why. I didn't change my email, and I didn't get a change email. Just a month ago, password reset worked fine.

I cannot give you an answer to this question.

Contact us with [[email protected]](mailto:[email protected]) to recover your account