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HELP PLEASE, I have been playing this game for about 5k hours, I recently started getting a lot of server connection lost issues (2-3 times per raid, every raid, 20-30 raids per day), after watching a lot of youtube videos on fixes that unfortunately didnt work for me, I ended up factory resetting my PC thinking it was on my end and then when I tried to reinstall the launcher and game I got IP blocked from login onto their main website, I can still log in to the forums though. I am lost and frustrated, I don't know what else to do, I have tried multiple browsers, resetting my router/modem for 10 minutes but I am still IP blocked. My wife has the game on her PC and I can log on to the main website on her PC no problem. If anybody knows how to contact technical support I would appreciate any help. I was almost done with quests this wipe and almost fully upgraded hideout. At this point I would just love to be able to play even if I get server connection lost multiple times per raid.

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about 3 years ago - /u/Sova13 - Direct link

Originally posted by BasicChick5

Hello, this same thing happened to me. I don’t know when or why it happened but I discovered it a few days ago when I went to do a fresh install and wasn’t able to connect to the eft website. I sent an email to support but I’m not sure how long to expect a reply. I’m super bummed I can’t play or stream it. If there’s anything that can be done I would appreciate it. Thanks.

Usually the answer takes no more than a day

about 3 years ago - /u/Sova13 - Direct link

Originally posted by BasicChick5

It’s been a few days now. I really need to get this resolved. Not sure what else I can do.

Please write to my PM the email address from which you wrote to us