Original Post — Direct link

Hi All,

My friend has created an Account to try and buy the game. They received the BSG account activation email, so the email address must have been saved / registered by BSG.

Clicked the email link and activated, however:

- When attempting to logging gets an error 'Incorrect email or password'.

- When attempting to reset password, gets error 'Email not found'

Friend also specifically created a 'Gmail' email address as BSG has blocked sign up with 'Hotmail' accounts, as mentioned yesterday in a Reddit thread by a BSG Tech Support Mod.

Friend also sent an email to BSG, however no reply. This was all done yesterday so we have left it a day and tried again, before confirming it is still an issue.

Is there anyone else experiencing this, and and suggestions on how to fix this, please?

Ty All

RR

External link →
almost 3 years ago - /u/Sova13 - Direct link

Hello. This is strange. Let your friend write me an email address to PM