[2020] [COMPLETED] 20201128 - In-Game Chat Issues

UPDATE: 23:44 - The majority of chat issues have been resolved. Some outliers might not see correction until the next downtime. In the meantime please relog if you’re still experiencing issues.

Players who lost ships due to bad local intel caused by the chat outage can visit http://support.eveonline.com and file a ticket under the category Game Play Support -> Reimbursements -> Lost Ships and our GMs will look into it on a case-by-case basis. This is not a guarantee of replacement but rather that investigations will be made.

UPDATE: 23:17 - Although some chat services have been restored we’re aware that there are still issues across the cluster. Work continues.

UPDATE: 20:07 - Chat channels should be gradually recovering. Please continue providing feedback in this thread about unexpected behaviour.

UPDATE: 21:43 - Almost there.

UPDATE: 20:58 - Work on the resolution is continuing. Thank you for your patience during this period.

UPDATE: 20:26 - We have identified the cause of the issue and are now working towards a solution.

UPDATE: 19:44 - Chat issues persist and our team continues to work on the problem.

We are aware of some in-game chat issues which are currently taking occurring. Our engineers are looking into the issues. Updates here and on the EVE Status Twitter account.

Please leave reports of what you are experiencing in this thread.

I know how you feel. I was trying to get my web alt talk to my freighter alt to share desto for a journey and they couldn’t speak to each other. Tried relogging and leaving/rejoining channels and private convos but it wasn’t working. Had to evemail the desto station in the end.

Good idea! I’ll remember that next time. (Hopefully there isn’t a next time).

We’ll provide information about that once the situation is resolved.

Sarum is Red
Anger is foment
Chat is still screwed
Right at this moment

I’m still hodling my 7 Geckos.

We have deployed a server-side fix. Chat channels should now be gradually recovering. Please continue to report unexpected behaviour.

Excuse me sir but as an Australian and therefore a subject of Her Majesty Elizabeth II I use the QUEEN’S ENGLISH and appropriately include a “u” in the spelling of not only “behaviour” but also things like “endeavour” and “flavour” amongst many others.

Don’t get me started on metres and litres.

I don’t know what you’re talking about.