[2022] [Completed] Extended Downtime Notification - 3 June 2022

Hello everyone,

There will be an extended downtime on Friday, 3 June while we conduct hardware maintenance on the EVE Online chat server. We expect this process to take between 90-120 minutes, anticipating the work to be completed at no later than 13:00 UTC.

PLEASE NOTE that TQ will be brought back online as soon as the maintenance is completed which can be ahead of schedule of the previously mentioned downtime.

Any updates will be posted here and on the EVE Status Twitter.

Update: As of 12:25 UTC Tranquility is online and accepting connections.

The chat cluster is hosted in AWS but there is hardware underneath that cluster in AWS as there is for all cloud services. AWS has informed us that “one or more of your Amazon RDS DB instances are scheduled to receive maintenance on the underlying hardware” and that the instance will either not be available for a few minutes (single AZ) or fail over (multiple AZ). Neither option works for us, so we are manually performing the actions.