about 5 years
ago -
EVE Online
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0s | [Laughter] |
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8s | Miette CCP hey Lamar Hjalmar gonna have |
11s | a conversation |
13s | we've prepared 12 topics that we want to |
16s | go through and we're not entirely sure |
18s | how long this conversation will be but |
21s | we have comfortable - yes and they've |
23s | good crowds and yeah three hours set |
27s | aside yeah so in my code - that might go |
29s | up to 300 Sydney but first question |
33s | he'll much or first topic that is a |
36s | serious matter |
37s | yes I think we've said often this was |
41s | the first thing that was written in the |
43s | in the script or online before Eamonn |
46s | line was made there was a massive script |
49s | detailing out all the game written out |
51s | is there it is as thick as a phone book |
54s | and even the table of contents of |
57s | covering Emeline as it was imagined |
60s | takes I think up to 10 pages just to |
63s | have in that script and this was the |
65s | first sentence that is a serious matter |
67s | once that was written down everyone went |
69s | out and got beer as you do as you do but |
74s | that is very much that has set the tone |
77s | for it online yeah and I think it's one |
80s | of the unique value proposition it's |
81s | maybe not completely unique anymore many |
84s | games have taken inspiration from it and |
86s | even taken it further but this is kind |
89s | of the hairpin that everything about Eve |
92s | stands on do you feel that this this |
97s | idea of death being a serious matter do |
101s | you think that is kind of the the the |
103s | grounding for the reality of New Eden |
107s | so I think in as we have kind of refined |
113s | the formula done experiments and also |
118s | just understanding of psychology and |
122s | humans has just evolved in the last 20 |
124s | years since this was written down is |
126s | that there's actually has a lot to do |
129s | with how humans learn in a learning |
133s | and you could say death and put it would |
135s | also say failure yeah |
137s | like failing it's the most robust way to |
140s | learn yeah and in in the context of Eve |
145s | losing your sleep and getting potted is |
147s | a form of failure |
148s | mm-hmm so I think that aspect of the |
151s | game you you you go out in the world if |
154s | with the hypothesis and you get |
158s | destroyed and put it and that is the |
162s | moment where you either bounce back you |
165s | learn something you doped or adapt I |
170s | always say adopt and you adapt and I |
175s | think this loop goes a lot into this by |
178s | human line is interesting and why it |
181s | stays interesting for such a long time |
182s | is that there are so many ways to fail |
184s | yeah and there are so many ways to fail |
186s | at different scales and this constitutes |
189s | a learning loop and when people are |
191s | learning they stay interested yeah so if |
194s | death in Amman line stops being a |
197s | serious matter that is use of the point |
200s | in time where the game has become too |
204s | safe for somebody to learn anything more |
207s | yeah because this really sort of |
211s | orchestrates this this this loop of how |
214s | human beings learn they learn by trying |
217s | and failing evolving or thesis research |
220s | thing and going on again and again and |
222s | usually while you tapped out in a game |
224s | is that it's a linear game and it's just |
226s | over mm-hm or it's a game where it's |
229s | like you have nothing more to learn from |
230s | this game mmm-hmm |
232s | but I mean death I mean that has been a |
238s | taboo topic you know for centuries and |
241s | it's been a it's been you know we've |
244s | seen it in pop culture go everywhere |
245s | from being like something country and |
247s | talked about to to you know the |
249s | wonderful 80s and 90s where you know |
251s | jean-claude van damme film if it didn't |
253s | have like five thousand deaths in it it |
255s | was a shitty film to like you know some |
261s | interesting interesting paths in gaming |
263s | and and you know |
266s | she see deaths and thats that didn't |
267s | relate to you but how do we how do we |
269s | make deaths relatable in a game how do |
272s | we make death relatable in something |
275s | like even like well I I think the |
278s | beginning it was a pretty serious matter |
284s | I remember when I first died in EVE |
286s | Online it was it was a story I I talked |
290s | about at the 10-year anniversary of Eve |
292s | where I had borrowed spaceship of a |
296s | friend of mine inside him online |
297s | and lost it to a gate camp while on the |
299s | toilet and when I saw the port on the |
304s | screen for the first time a support mhm |
307s | and it was kind of interesting actually |
309s | with that when I saw the pot for the |
311s | first time in the game as my pot mm-hmm |
313s | because I used to use the pot when I was |
315s | making the three tangent yeah it was a |
317s | kind of a test object out Austin stared |
319s | at it |
319s | so the the imagery of a pot was not |
322s | unknown to me but what it represented |
324s | was epic failure |
326s | yeah of mine of playing my quote Nicole |
330s | game getting ported while at the toilet |
333s | because I didn't check the security |
334s | stages path by the way that feature with |
337s | the dots were added after that feature |
342s | request |
343s | ASAP and and and that was a pretty |
348s | serious matter and I remember going |
350s | through this kind of I I was standing |
353s | there in front of the huge screen we |
357s | have back then looking at the pot |
358s | thinking oh my god I got I got my staple |
364s | my Franco destroyed and then I had the |
367s | thought of like wait a minute |
369s | I am the CTO of this company I can't |
372s | just go to ESP and make another space |
374s | yet and then I became super disappointed |
377s | in myself for having the thought know |
380s | that but does that feel so wrong hmm and |
383s | I think in that moment it very much so |
387s | let it fight for me that it is a real |
389s | world death is a serious matter |
391s | yeah it's a real economy yeah so at the |
395s | back of that I ended up actually mining |
397s | for three weeks yeah during my paternity |
400s | to pay back the to my friend me I |
402s | also started to understand like |
405s | relationship obligations you know those |
406s | things in Eva are extremely rare yeah so |
411s | yeah I think this knows and I think any |
416s | players have and we've now started to |
418s | codify this as the magic moment like |
421s | when you die any one line for the first |
423s | time yeah that we call the magic moment |
425s | which is either when you where you start |
429s | to learn and you move on or it's the |
431s | moment where you where you lose out yeah |
433s | and what we have seen is that and in in |
439s | my particular case when I died it was |
441s | interesting because I blamed myself I |
443s | knew what I should have done and we |
446s | usually see that with if players in |
448s | their in their follow-on life if when |
452s | they die they understate stunts what |
455s | they did wrong and they can learn from |
456s | it yeah then they end up being |
458s | productive citizens of your online if |
460s | they die but there's no comprehension of |
463s | why they died they have no agency in it |
466s | there's no sense of control or |
468s | understanding then there's no mastery to |
470s | have and then people often just leave |
472s | yeah and it's it's really interesting |
474s | because we've also found that it's yeah |
477s | having that understanding having a |
479s | context when you die but it's also about |
481s | who you died with and who you die |
484s | against if you die with if you die in a |
486s | fleet if you flee it up and you die with |
488s | you know all the people to other people |
490s | people are way more willing to stick |
493s | around and you know they're they will |
495s | kind of I guess blamed ourselves for the |
498s | mistakes versus if people try to MPC so |
501s | if people die for get comfortable even |
505s | against another player and yeah it's |
508s | it's interesting to kind of see how |
510s | importantly the human interaction of the |
513s | human element it lays in this yeah it's |
516s | actually interesting in that in the |
518s | context because the game often thoughts |
522s | a very poor job of putting Direction in |
525s | the context so you understand what just |
526s | happened initially the death experience |
530s | of human line was extremely tiring |
532s | yeah it was like |
533s | you were there intership and like look |
535s | your happiness PlayStation now we at |
537s | least have at that scene at the moment |
539s | is wonderful explosions |
541s | yeah the moment there's context utilized |
543s | a little bit in in the in the early days |
545s | it was more just like a session change |
547s | yeah you're you're in a you're in your |
549s | part and our inner station just a black |
552s | loading screen but the game still needs |
555s | to do way better job of understand |
557s | relating to you what what happened so it |
559s | yeah learn from it but in the meantime |
561s | the new player fleets people are putting |
565s | it in context for people yeah you can |
567s | explain to the person because the game |
569s | is not good at it yeah why this was why |
572s | this happens |
572s | yeah and then people can learn yeah so |
575s | it's that social aspects which makes |
577s | that magic moment a productive on or or |
581s | an unproductive oh yeah well the game |
583s | needs to be better but in the meantime |
585s | new player organizations have done |
587s | miracles for the game in putting this in |
590s | context for people as they're dying yeah |
592s | and we actually learn a lot from nuclear |
594s | corporations on these things and a lot |
596s | of these actually a lot of this research |
598s | about the importance of death and when |
601s | you die and how it I was actually |
603s | triggered from conversations with |
605s | players and conversation with you know |
608s | these noob noob rooms or corporations |
611s | and and yeah we were actually quite |
615s | surprised kind of it was kind of silly |
617s | that we haven't kind of thought about |
619s | this more I mean we had thought about it |
621s | because we hadn't put like serious |
622s | serious research into it know if there's |
625s | anything I've learned about EVE Online |
627s | all great ideas seem like stupidly |
630s | obvious yeah yeah the journey of getting |
635s | to them is often rather long and |
638s | embarrassing yes definitely I mean yeah |
641s | it's amazing how long how many long |
644s | meetings can be about almost nothing |
646s | yeah |
648s | so the images that are kind of rolling |
653s | behind us extremely slowly we decided to |
657s | to gather some of our favorite fan art |
661s | and and I made a call out to my fellow |
663s | our final of CCP is to send me their |
666s | favorite fan |
667s | so every image you're gonna see in this |
669s | presentation is is from the community |
673s | sadly I did not manage to kind of |
675s | capture everyone's name and put on the |
677s | bottom but you will just have to shout |
680s | on Twitter and Twitter if if you're |
683s | immature Houston thank you all so we're |
688s | going to take questions on each topic |
690s | both from the auditorium and also from |
694s | twits and we have people reading through |
697s | through twits trying to read through |
699s | tits chat and they will bring questions |
702s | as they come so maybe with that should |
705s | we take a question from from you guys or |
710s | from twits yeah on the topic of death |
713s | being serious on the on the topic off of |
716s | death being serious matter so the |
728s | question to repeat are we willing to |
731s | take back SB lossing when you die yeah |
734s | so I think there needs to be an |
740s | escalation of the importance of death as |
743s | people progress yeah whether that is |
745s | using the SP laws mechanic I mean it |
749s | obviously took that out I'm not sure |
750s | just putting that back in is the right |
752s | path no but there is something about the |
755s | risk/reward dynamics move you now have a |
758s | very high skill point character yeah and |
761s | the stakes are higher for that character |
763s | hmm so I've always been a fan of finding |
766s | something which is maybe more inspired |
768s | by that which was a bit of a shortcut |
770s | frankly yeah we're like parts of your |
773s | character progression can be at risk |
775s | mm-hmm but yeah no really sort of well |
783s | we haven't really put it properly in |
784s | motion in common oh we couldn't mean the |
786s | sign for it but I think there's a point |
789s | in time where where where the escalation |
792s | of the importance of dying has to follow |
795s | your overall character progression yeah |
798s | absolutely yeah there there there are |
800s | people |
800s | which we're dying is I mean almost just |
805s | a method of travel yeah it's it's |
808s | nothing important anymore |
809s | yeah and the and the clone is kind of |
813s | yeah |
814s | there is a there is a very interesting |
816s | conversation and kind of the importance |
817s | of the clone itself and and you know at |
821s | the death of the clone yes you will lose |
823s | your implants but you know what else |
825s | what else do you lose in death like I |
829s | mean kind of the conscience stays on and |
832s | and stays living and and the body |
834s | disappears yeah but the implants are |
837s | actually a good example of voluntary |
839s | after risk behavior like oh my god how |
843s | many implants I've lost in a bit of that |
844s | space and I always think like I got this |
848s | like why am i bothering with going into |
851s | another clone to go there right and then |
854s | every time I die it's it's serious yeah |
860s | the the I get so easily confused and |
863s | what clone I'm in and I always forgot |
865s | Jack yeah but there's something in that |
868s | which is interesting yeah and and I |
871s | think there is something in this sort of |
873s | junk clone concept where you have kind |
875s | of different bodies your consciousness |
878s | can inhabit mm-hm and those different |
881s | bodies have different consequences when |
884s | it comes to death and I think there is |
886s | something we can explore there and even |
889s | just like if you look at the user |
890s | interface or the user experience of |
892s | interfacing with jump clones mm-hmm it |
895s | is rather uninspired yeah yeah I mean it |
898s | should be it should be really dramatic |
901s | you know leaving one body to go into the |
904s | next one yeah but but there is something |
905s | there about like okay now I'm mining I'm |
908s | in my mining body now I'm fighting my |
911s | fighting body they have different drifts |
913s | dynamics there is something about like |
915s | inspired by the skill points taking cues |
918s | from the implants yeah I think there's |
920s | probably also something about the after |
922s | beauty's extremely ancient design |
927s | collect the decide yeah yeah finding a |
929s | way to combine this into an elegant |
931s | system that then has this aspect of like |
934s | okay I am putting chips on the table |
936s | yeah and I've decided to do that because |
938s | now I'm super engaged and I'm doing |
939s | something I really care about and then |
941s | the stakes are higher and then the Taft |
943s | is more meaningful yeah but the key here |
945s | is that you need to make that this |
947s | exception it's your decision it's not |
949s | exactly us for you know every now and um |
953s | skill points because you type exactly |
955s | every time I'm losing in plots in a |
956s | piece of dead space I'm not blaming the |
958s | game no I know I am the one who's stupid |
961s | yeah I just don't learn anything from it |
963s | that's this learning yes when you die |
977s | you have a temporal loss of skills skill |
982s | points and you've learnt them you've |
985s | earned them and then you have a period |
987s | of time because of the shock that you |
990s | have because you die you actually have |
993s | like let's say 20% less efficiency at |
996s | your own skills so you basically start |
1001s | ken wasn't usable at that time just |
1004s | because you didn't have the skills right |
1006s | then and after time when your body just |
1009s | relapsed of that then you have your |
1012s | skill points back you could use your |
1014s | best weapon again so maybe that's |
1016s | something you can look into kind of like |
1020s | the Jim fatigue system so the I'm trying |
1029s | to summarize this for the stream so a |
1032s | member of the audience has referenced |
1034s | the game called neo cron which is |
1036s | interesting people bring you up ancient |
1039s | amiibos actually followed near Cronkite |
1041s | at the time an inning Kron there was a |
1043s | dynamic that you had a temporal loss |
1046s | every time you tight and then once |
1049s | you're recovering from death you had |
1050s | like a negative 20% sort of debuff on |
1052s | your progression because you were just |
1055s | tight you're kind of quote/unquote |
1057s | hungover from death and I think I mean |
1061s | that is a it's like an interesting path |
1065s | then sort of evolved from I actually |
1069s | would think like doing the reverse would |
1071s | be interesting that taking away a set of |
1075s | example but then giving you an |
1077s | acceleration you can gain the path |
1081s | quicker I play a lot of idle games just |
1087s | something that fits my lifestyle quite |
1090s | well to play idle games and there are |
1092s | aspects of EVE Online certainly which |
1093s | are either inspired by idle games or are |
1096s | the inspiration of idle games mhm |
1098s | many idle game makers called EVE Online |
1100s | the first title game |
1102s | like many block doing people talk called |
1104s | even line the first blocking game |
1106s | without using a blockchain but and |
1108s | there's something in there the death |
1110s | myth mechanic of idle games will you |
1112s | sacrifice your progress for increased |
1116s | speed and regaining the process that |
1118s | loop I think is interesting so if we if |
1121s | we were to take the Neo Crone example |
1123s | put flip it of like okay I've died death |
1127s | gives me like growth and learning well |
1131s | ok then you progress faster for a while |
1133s | after you died and of course that |
1134s | becomes Siri |
1135s | exploitable if you put put it like that |
1137s | to be players that would be that is now |
1141s | the what you doing on a minute-by-minute |
1143s | basis but I think there is something in |
1147s | this element of like playing around with |
1149s | like risking consequences making it more |
1152s | meaningful having the painful pain gets |
1155s | growth and learning and then having some |
1158s | aspect of it I I forgot I have all been |
1161s | very curious about having permadeath in |
1165s | EVE where you can play a version of a |
1169s | clone with this just perma death and if |
1172s | you're playing a permit that cover |
1174s | character you have some different |
1177s | advantage and disadvantage and even just |
1180s | like a seasonal high score list of like |
1182s | survivability of permadeath characters |
1184s | is an interesting dynamic to add to the |
1186s | game yeah I mean it's definitely it's |
1188s | definitely a favorite bar topic the the |
1191s | whole idea of perimeters and if it's a |
1194s | you know if it should be a kind of a 20 |
1197s | minute character or you know a life time |
1199s | character and things like that and but |
1203s | you run into some very yeah I mean that |
1206s | very interesting scenarios perma |
1209s | killable character yeah lost definitely |
1211s | has a very dramatic meaning and and yes |
1215s | but it but it is like with Eve I have so |
1217s | much flexibility because of the single |
1220s | shortness and like whatever the game is |
1222s | so vast to add it like an ass as an |
1224s | option because often when people are |
1227s | doing permadeath MMOs and this is like |
1229s | the favorite topic could let you say of |
1230s | any MMO maker it's like you get a MMO |
1234s | makers in to parse and talk about perma |
1235s | death but like I think that like as a as |
1239s | a knobs on basically as a hardcore mode |
1241s | yeah there or your clones have a set of |
1244s | like one of them could be yeah perma |
1246s | death and when you're really feeling it |
1248s | you you take the parameter thrown out |
1251s | for a spin and that has some like |
1254s | risk/reward dynamics which are |
1256s | interesting that would be a way to sweat |
1258s | bullets do we have anything from from |
1266s | current pilots Paulie McCoy says risk |
1277s | versus reward have you have increased |
1280s | risk when will rewards increase yes okay |
1285s | it's maybe not in the context of this |
1287s | topic but still like you can definitely |
1289s | ninja it into it and I think actually |
1294s | CCP rice covered this very well on the |
1296s | talking station yeah podcast on Sunday |
1299s | we were in a risk/reward dynamic |
1304s | asymmetry where there were too much |
1308s | rewards against the risk involved |
1310s | absolutely now with everything that's |
1312s | been going on over the summer we've |
1313s | definitely addressed kind of that issue |
1317s | to some extent you look at the risk |
1319s | faucets and our sinks they're in a much |
1321s | better place they're frankly probably |
1323s | now almost are at deficit so now we have |
1326s | space to increase the rewards again and |
1329s | that's a really good place to be in yeah |
1331s | because before we were kind of in the |
1332s | place we couldn't really had anything |
1334s | because the the money supply was so out |
1336s | of control |
1337s | yeah and I mean the end the money supply |
1339s | was the distribution of that that |
1345s | faucets was very on you know |
1347s | unhealthy in a way because you had yeah |
1349s | a lot of a lot of is coming into the |
1351s | game in small pockets and and yeah it's |
1355s | not really having the opportunity to add |
1357s | add more rewards to you know the earlier |
1360s | earlier game world yeah or even the |
1362s | later game yeah or even the later game |
1364s | yeah so I would say the answer now we |
1367s | are ah the first time in a long time in |
1371s | a situation where we actually could |
1373s | potentially increase rewards |
1375s | yeah we but we were not there before the |
1377s | actions of the summer yeah because the |
1380s | the money sink and faucet situation was |
1383s | out of control yeah but I mean it's |
1384s | gonna be a it's going to be a very |
1387s | careful this is where we were going to |
1390s | add where we're gonna add rewards and we |
1393s | are we are doing some work and kind of |
1395s | mapping out the whole game and figure |
1397s | out and you know |
1398s | I think batter tiles to to really be |
1401s | strategic about mmm where we balance |
1404s | rewards yeah and I think as we do it |
1406s | it's gonna be not this stable |
1408s | predictable situation we saw before no |
1411s | there was just too much sort of you find |
1414s | the honeypot and it goes on for a decade |
1416s | yeah and it's gonna be less like that |
1420s | absolutely so if you lose the safe you |
1439s | can still fly the ship |
1446s | yeah it's a question from the audience |
1449s | which basically involves if you die in a |
1452s | particular type of ship you could not |
1454s | fly that ship for a period of time it |
1455s | will be blocked kind of inspired by the |
1457s | neo crow there's penalty lasting penalty |
1461s | yeah and and again I mean there's like |
1465s | this map of ingredients you can you can |
1468s | use to to sort of affect the dynamics of |
1472s | risk reports in the context of that |
1474s | current topic this might be one to put |
1477s | in to that yeah but I I think there is a |
1481s | point in time where we will be to take |
1483s | some good work at this absolutely |
1487s | because in stock net for a very long |
1490s | time I mean it's a very favorite topic |
1491s | of mine um I'm very passionate about |
1493s | death and you're in Finland and it's |
1496s | good to talk about that so next topic |
1501s | invest in new players so we've been |
1505s | quite open about us basically doubling |
1509s | down and and toppling down on the early |
1512s | game and early retention and kind of the |
1515s | the the Pantera I've been waving a lot |
1520s | is that we owe it to you guys to get |
1523s | more people into the game because more |
1525s | players equals more content which equals |
1527s | a way better game for everyone |
1530s | and on a more personal note I I mean I |
1533s | just eve online is so amazing it's so |
1536s | epic and it's such a shame that not you |
1539s | know more people get to enjoy it and |
1542s | this year we actually it's been a very |
1546s | interesting write this year in kind of |
1548s | doing this shift because we have we have |
1550s | a lot of expertise in the mid to later |
1554s | game but we don't have that much |
1557s | expertise in the early game and we have |
1558s | actually you know we've done a lot of |
1561s | you know interesting experiments in in |
1565s | our own what we've called until now new |
1567s | player experience and but I think the |
1570s | big shift now is that one of the things |
1572s | that we're doing is rather than looking |
1574s | at the new player experience new player |
1577s | experience as a single team's problem it |
1580s | is the whole dev teams problem you know |
1582s | if you can't pay in a certain country |
1585s | you know finance and legal need to you |
1588s | know get their stuff together and if you |
1591s | if you you know can't progress to the |
1594s | next step of your tutorial like you know |
1597s | design and UX need to you know double |
1600s | down and figure out what's wrong and |
1603s | it's been it's been a really interesting |
1606s | journey last couple of months kind of |
1608s | going through the new pair experience |
1611s | again again again again and we've kind |
1614s | of kicked off an effort at CCP where we |
1618s | are kind of we have a couple of |
1620s | longer-term projects but we also have a |
1623s | lot of small projects and we've kind of |
1624s | categorized them into the first 30 hours |
1628s | which I codename you know fix the |
1631s | bleeding and the second effort this is |
1635s | kind of diving into the first 30 days |
1637s | and we call that kind of fix the stupid |
1641s | and and it's incredible how much stupid |
1646s | stuff is that how my stupid service them |
1648s | I'm trying to find like more polite ways |
1650s | of saying it but hey just hearing |
1652s | somebody's house we can speak plainly |
1654s | yeah I guess yeah there's nobody |
1655s | listening these guys yes yeah |
1660s | yeah I mean it's it's it's sometimes |
1663s | like you know late at night when I'm |
1666s | going through through the the first |
1668s | steps first you know three hours of its |
1671s | I'm amazed that people actually survive |
1674s | mmm in many cases yeah they're there |
1678s | there's a few things I think it's good |
1680s | to sort of repeat I think both of us |
1683s | have been talking about this quite a bit |
1685s | on the bull tour mm-hmm you did a talk |
1687s | in Toronto |
1688s | which was really good and I leave town |
1690s | hunter where we have been even showing |
1693s | just the t-tests numbers yeah |
1695s | so because of then I got this impression |
1697s | even within CCP or with the players that |
1700s | Iman line has a player base yeah and |
1704s | it's just not really true like player |
1706s | base or female line is like a river it's |
1708s | like a river that flows down and there's |
1710s | like silt that big builds up at the |
1713s | bottom and you can look at the silt at |
1717s | the bottom which is the current player |
1718s | base kind of like it's like the lines in |
1721s | a tree like every year we get a crop of |
1724s | new players and that becomes that sort |
1727s | of annualized set of Eve players which |
1730s | then retain for definite amount from a |
1733s | year to 16 years but of all the past |
1736s | cohorts people are always leaving out of |
1739s | those cohorts yeah I mean it's just |
1742s | inevitable but people don't live forever |
1744s | for example there is always a backstop |
1747s | to how many people of the 2003 cohort |
1750s | are gonna continue to play online every |
1753s | single day somebody from Cobert is |
1755s | leaving yeah either just because they're |
1757s | tucked out there had a baby or they're |
1760s | just frankly not alive anymore mm-hmm |
1762s | so the each cohort that comes into the |
1765s | game it's very important to retain it |
1767s | and and what people might think when you |
1772s | have a 16 year old MMO is that we have |
1775s | problem on caring in new players and and |
1778s | that comfortably is exactly not our |
1780s | problem yeah the number of you people |
1782s | coming in to email and every year has |
1784s | been increasing through time not |
1787s | decreasing yeah and as we hire people |
1790s | from the MMO industry and everyone sort |
1793s | of company |
1793s | notes this is not the trend you see in |
1796s | other MMO oh no no people are very |
1798s | surprised |
1799s | oh yeah of how many people we actually |
1800s | get through yeah and to sort of just put |
1804s | concrete numbers every single week about |
1807s | twelve to twenty thousand people log |
1810s | into EVE Online for the first time so |
1813s | it's a lot of people |
1816s | the problem is seventies later ninety |
1819s | percent of them are no longer there and |
1822s | the time percent that remain well they |
1826s | have a half-life down from thirty sixty |
1829s | to ninety by ten ninety you are sort of |
1832s | a citizen of EVE Online yeah but not |
1836s | really until like six months into it |
1838s | then you are like a classified bonafide |
1841s | deep player yeah that will then continue |
1843s | on yeah there's question how few the |
1857s | minutes are they play yeah and and there |
1861s | are a lot of booby traps in the funnel |
1864s | of new players |
1865s | I think booby traps is a good word yeah |
1867s | what we have discovered and then pedicle |
1871s | is saying stop the bleeding and fix the |
1873s | stupid some of these things are rather |
1875s | stupid and embarrassing yeah it's a and |
1879s | it is because we are so preoccupied with |
1881s | managing EVE Online as a as a huge |
1885s | virtual world inhabited by like |
1887s | violently passing a 20-month in player |
1890s | base but it's so easy for us to get |
1893s | distracted into that weird opportunity |
1896s | for EVE Online actually lies in |
1899s | embracing more of the people coming in |
1901s | we had 600,000 people log in for the |
1904s | first time last year |
1905s | no 600,000 people is a lot of people |
1908s | it's like top of the population of |
1909s | Iceland locked into a plan for the first |
1912s | time and if we improve from losing |
1914s | ninety percent in seven days don't you |
1916s | like 85 percent in seven days even daft |
1919s | little change it's actually 85 is not |
1922s | enough but if you carry to 75 percent |
1924s | Eve |
1926s | if future growth trajectory massively |
1930s | changes whereas retaining people longer |
1934s | and longer and longer is an excellent |
1937s | way to sustain if but it's not a good |
1940s | plant grow if so as people are sort of |
1943s | debating all these things why are we |
1945s | doing this we're doing this because this |
1947s | is the best way to set him on line for |
1950s | future growth for the third decade yeah |
1952s | and what we were seeking up things for |
1955s | the for the current playerbase |
1958s | but we're doing that for different |
1960s | reasons I think the the game completely |
1962s | has gotten quite stagnant and certainly |
1965s | in my Walter experience has been talking |
1967s | to a lot of people with searches that |
1969s | port on doing the same thing over and |
1970s | over again |
1971s | but the plan for growth of a plan relies |
1974s | on doing a parity up on this front yeah |
1976s | and actually kind of to give you guys |
1978s | some some concrete examples of for |
1981s | instance fix the pleating because he |
1982s | said booby trap I mean end of July |
1988s | record enough fix where when you create |
1990s | a new character in the past the current |
1994s | model itself was quite kind of late and |
1997s | the dominant on the month process so |
2000s | people on poor connections had to wait |
2001s | up to three four minutes just to load |
2004s | the 3d model but by just moving the 3d |
2009s | model into the initial download like we |
2013s | were seeing like 30% jump in in day |
2017s | three retention which is yeah it's like |
2021s | it hopped up like massively yeah I I |
2025s | know you have the same reaction as many |
2027s | people that cease to be hot because of |
2029s | them there is the attitude that the new |
2033s | player experience of Eve is like a test |
2035s | of whether you're worthy like when I |
2038s | play them online for the first time I |
2040s | didn't need own tutorial yeah |
2042s | there was no tutorial when I played but |
2045s | it's it's like two things like number |
2049s | one the game has changed a lot and it's |
2051s | way more complex and deep apps versus |
2054s | when you son absolutely when I started |
2056s | playing we have 30 spaceships no we have |
2057s | 300 spaces |
2059s | like the the choice paralyzes of having |
2062s | panax the number of spaces to choose |
2064s | from or the confusion of just |
2066s | understanding I as a new player what |
2068s | should I be doing with all these things |
2070s | that is one then the UI complexity |
2074s | sprawl Ness has just like we've added |
2076s | and added and added to the UI we take a |
2078s | screenshot of even 2003 and it figures |
2080s | greens out of even 2013 and now you just |
2084s | see like the axial nest has improved |
2086s | considerably |
2087s | yeah so that's one aspect and then |
2090s | there's another aspect of like people |
2092s | today and I even feel it myself |
2094s | I had just now today have zero tolerance |
2097s | for patty wax yeah it's just like I |
2100s | don't bother if I play a game and the UX |
2103s | it's just like retarded I just like oh I |
2107s | just don't want to do this anymore |
2110s | I don't want to read that manual about |
2113s | how to do things in the game just one or |
2115s | two things in the game and I mean we |
2117s | yeah this is something we I I I remind |
2120s | our developers a lot you know the game |
2123s | came out in 2003 yeah 2003 was a way |
2126s | different mm-hmm era okay it was in a |
2130s | box with a cd-rom yeah it had an actual |
2133s | booklet a manual I mean the min spec |
2136s | machine is like you can't even use it as |
2139s | a paperweight because it's too big and I |
2143s | mean there were still a lot of people on |
2145s | pile optimal times and you know four |
2148s | years after a one line came out we had |
2150s | the first iPhone so yeah it's it's it's |
2153s | a completely different world and people |
2154s | I mean people evolved and we have to |
2159s | evolve yeah and we have to and we have |
2161s | to do it for Eve and and I know when we |
2164s | talk about this and if the players come |
2165s | to me it's like are you coming down the |
2167s | game are we making more casual etc and |
2169s | they're like it's entirely not about |
2171s | that the the there there is this kind of |
2175s | element of like like complexity is not a |
2178s | bad thing mmm but context less |
2181s | complexity just because we haven't |
2183s | finished our job on putting the the |
2185s | context out there so people understand |
2187s | what they're doing so they can learn |
2188s | from it that is bad |
2190s | yeah and an e vis full of |
2192s | this kind of bar text complexity |
2194s | examples like there's an element like |
2197s | which is called tracking complexity |
2199s | comprehension complexity then you have a |
2201s | lot of these can adapt the level |
2203s | complexity which actually if does not |
2205s | house have a as much as it should have |
2208s | there are aspects of it which are super |
2209s | deep like the fitting game the market |
2212s | like there there are nerve elements |
2214s | which are super deep but a lot of the |
2216s | game is very shallow in parts yeah where |
2220s | it's just full of this kind of |
2221s | comprehension complexity mm-hmm which is |
2224s | turning away very efficiently half a |
2227s | million people last year yeah yeah we we |
2240s | have continually been investing in ways |
2244s | to classify what are genuine new players |
2248s | yeah not only just the issue of of |
2251s | here's an old but there's a lot of noise |
2253s | in the system yeah a lot of buffing |
2257s | behavior generates a lot of counts we |
2259s | have to filter those out will filter out |
2261s | obviously out accounts we have to figure |
2263s | out alt accounts that people are trying |
2265s | to hide from us yeah so so we do spend a |
2269s | lot of time in in figuring out what is a |
2271s | genuine new player and I think we can |
2274s | say with fair amount of certainty |
2275s | there's these numbers we're quoting here |
2277s | our actual new human beings legit |
2280s | legitimately trying to play well we've |
2300s | been role-playing these user tests yeah |
2304s | so we actually as a part of as a part of |
2309s | this effort we are starting to way more |
2312s | user testing in-house and to get that |
2314s | kind of up and running we've been fat |
2317s | seeing both like all the players that |
2321s | haven't played Eve for a wife to get |
2323s | them you know to run through |
2325s | and also just brand-new if players in |
2328s | house and we've been trying to like yeah |
2331s | we've been trying to do user testing but |
2333s | it's very difficult not to jump in and |
2335s | try to help people out when they are |
2338s | trying to walk to something and or |
2340s | double or triple or you know clicking |
2344s | it's it's step of the activate step of |
2347s | the tutorial seven times and restarting |
2349s | it and yeah it's so it's actually there |
2352s | is a lot of a lot of fix the stop the |
2356s | bleeding projects that have come out of |
2357s | those role-playing session quote-unquote |
2361s | that I yeah some of them have actually |
2363s | been shipped and all this are about to |
2365s | be shipped in September so yeah yeah |
2368s | it's we have actually over the summer |
2370s | while everything else has been going on |
2371s | and have the company on summer vacation |
2373s | we made great progress both on like |
2376s | disarming some of the booby traps yeah |
2378s | and fixing some of the UX mhm |
2381s | some of it requires a bigger investment |
2383s | and some of it actually involves |
2386s | elements which are something about the |
2389s | fundamental of the game because there is |
2392s | this aspect of Eve like even if we fix |
2395s | the UX fix the entry I don't know and |
2398s | all that there is something about the |
2400s | promise of what EVE Online is in your |
2402s | hat when you come into it yeah and the |
2405s | first thing you do in the game and |
2406s | there's a jarring disconnect yes and how |
2408s | you interact with your spaceship yeah |
2411s | which at some point we need to find a |
2413s | better way to UM port you into that it's |
2415s | just very hard to feel like you're |
2418s | flying a spaceship mhm the way it is and |
2421s | it's not just a point of click at the |
2423s | face |
2423s | there's just how the response rate of |
2425s | the ship to your action is yeah the |
2428s | weight of this year yeah how it backs |
2431s | how how it like how the comm and I their |
2434s | act with it it doesn't feel it's also |
2436s | that because the trails the trails are |
2440s | not like it's not true trails yeah and |
2443s | so you don't get a sense of you know |
2445s | exactly how you've moved you're always |
2448s | just kind of you know going straight or |
2449s | in a curve that's it always seems to be |
2452s | the same and and we kind of loose we |
2454s | lose depth because of it and you kind of |
2457s | we lose a kind of a physical connection |
2460s | to the game the house of it and I think |
2463s | it's it's yeah I think one of the like |
2469s | one of the first things I wrote on a |
2470s | whiteboard when we kind of when we |
2474s | started this this journey that were on |
2477s | now is we have to fulfill the promise of |
2480s | sci-fi as soon as possible like people |
2483s | people come into the game after seeing a |
2486s | trailer or you know have their favorite |
2488s | sci-fi they love and we you know we are |
2493s | the we are the we should be the ultimate |
2495s | sci-fi we are the ultimate sci-fi you |
2497s | know you can you know it's a it's it's a |
2499s | space if game you can interact with it's |
2502s | it's a world you can you're active |
2504s | participant and you're writing the story |
2506s | of the world |
2506s | so we fulfill this kind of promise of |
2510s | sci-fi later on but how can we like you |
2513s | know how can we give you that sci-fi |
2516s | sense mmm you know yeah minute one it's |
2519s | actually I'm like what we have been |
2521s | doing with ether worse yeah like while |
2524s | we couldn't get it exactly as the we we |
2529s | actually we made that simpler version of |
2531s | ether worse before we made the |
2532s | multiplayer version and there we had |
2534s | like probably the best space of flight |
2537s | dynamics models I've seen and comparing |
2540s | like all the space came out there even |
2541s | Valkyrie and all that and finding a way |
2544s | to get that way yeah to fly a spaceship |
2547s | into Eve I think would deliver a lot |
2549s | quicker on the promise yeah we don't |
2552s | need to explain it just feels awesome |
2553s | from the beginning yeah I mean and |
2555s | that's also with I mean that's one of |
2558s | the great things with a piece of that |
2559s | space we got to really test out new |
2563s | hypotheses and new things we hadn't done |
2566s | before and and you know this kind of |
2569s | acting more foreground and mid-ground |
2571s | you know not only pure background yep |
2574s | it's it's super yeah it just gives the |
2577s | game more depth but then it's you know |
2579s | the second terrace then how do you |
2580s | interact with it how do you meters and |
2582s | how do we yeah |
2590s | we're gonna do a 10-minute break okay |
2593s | okay we're down to topics |
2594s | ten we go okay we're making a 10-minute |
2597s | break okay okay all right welcome back |
2604s | guys and most requested thing on Twitter |
2608s | says aronia and we found the trick to |
2612s | keep follow me around for maybe as long |
2615s | as the treats last the community team |
2617s | keeps growing yeah keeps growing the |
2620s | mascot so we were talking about |
2624s | investing in new players and one of the |
2627s | interesting things we found in our |
2630s | research is even line the friendship |
2634s | machines friends and friendship machine |
2638s | and kind of investigating that further |
2641s | we kind of found this actually even kind |
2644s | of online the the skill builder and you |
2647s | know how it can teach people can support |
2649s | real world skills yeah it's been an |
2652s | interesting journey how this came to be |
2654s | so I think most people that track him |
2658s | online was from detail by now know who |
2660s | sees because there's yeah and sees be |
2663s | ghost has a pretty interesting |
2665s | background he was working for the |
2668s | special prosecutor office of Iceland |
2671s | sorting out the economic collapse before |
2674s | he turned CCP very interesting |
2677s | background day's work yeah |
2680s | it's what you need when you're operating |
2682s | over to old yeah and and there he he |
2687s | developed very good what should I call |
2690s | them interview skills |
2691s | mmm-hmm and and there was a moment in |
2694s | time last year where we were kind of |
2697s | strategizing about these as we do and |
2700s | lately and I think you and I were |
2703s | talking about like okay why do people |
2704s | play mm-hmm |
2706s | for decades and I I think we've always |
2709s | instinctively understood and it's even |
2712s | in the inception documents of the game |
2714s | is that you join for the game but you |
2717s | stay for your friends obviously nobody |
2720s | plays actually does play a game |
2723s | for 16 years well there might be cases |
2727s | of it but it's you can't really build |
2729s | our business or a strategy out of that |
2731s | but but this this concept of okay how |
2737s | does this really happen how do the the |
2740s | making a friend staying for your friend |
2741s | staying for the community like can we |
2744s | get some more depth into this so we can |
2747s | get it more actionable and we can |
2748s | develop it more into our strategy so we |
2751s | our city because to go and why don't we |
2754s | just talk to the people that are the |
2758s | most if players there are and now that |
2762s | we have such a data infrastructure which |
2764s | has been growing with CCP now especially |
2766s | in the posture of five years when we |
2769s | started a big post on that front we can |
2771s | kind of identify which are the most sort |
2773s | of prototypical if players we want to |
2775s | model and figure out how their story |
2778s | came to be hmm and of course Iman Lyon |
2781s | has this reputation of being a PvP game |
2783s | it's a hard complicated space game and |
2786s | all that so you you would have a certain |
2788s | impression of a tiny player is based on |
2791s | that but when we really looked at the |
2793s | data who are the most productive |
2794s | citizens of EVE Online and talk to them |
2798s | most people self-identified as helpers |
2801s | yeah and the most prominent archetype of |
2806s | an EVE player is somebody who wants to |
2808s | help others yeah and of course we have |
2810s | amazing examples in the in the community |
2813s | absolutely |
2814s | I think great girl stands out and then |
2818s | great girl has I think through her |
2820s | action great girl has on 40 10,000 |
2825s | people yeah into EVE Online way better |
2829s | than our player experience and see |
2833s | single-handedly with all the people |
2835s | working with her has just materially |
2838s | affected the course of the game through |
2840s | this element of not helping others and |
2843s | then okay why is that the archetype of |
2848s | any player and then it goes into this |
2851s | because even line is so tough so |
2853s | confusing nobody knows what they do so |
2856s | punishing improve |
2857s | that people just do need a lot of help |
2859s | yeah playing the game so in a way it's |
2862s | kind of fertile ground for for for this |
2865s | to come together yeah and and to create |
2867s | I mean it it it calls for it calls for |
2871s | playing together |
2872s | it calls for coupling yeah it's it's |
2875s | yeah I mean yeah you can like you know |
2878s | have your your super sent and do all the |
2881s | stuff but you know there's only half the |
2883s | fun if it's if it's not with other |
2885s | people yeah and and then building on |
2887s | that we found that a lot of people in |
2892s | this group they very completely total |
2896s | stories many stories of how Emmaline had |
2899s | increased their friends network and not |
2903s | just like giving you more acquaintances |
2905s | but giving you actual real friends yeah |
2909s | and and it's actually a pretty magical |
2911s | thing to have a friend it I don't think |
2915s | people appreciate especially later on in |
2918s | life how rare it does happen that you |
2922s | can gain a new friend yeah you make a |
2923s | new friend |
2924s | yeah and especially now with like all |
2926s | these studies coming out on on |
2928s | loneliness being I mean just become a |
2931s | health concern global health concern |
2934s | mm-hm and and yeah basically kind of you |
2939s | know if allowing you to build these |
2942s | meaningful relationship and I mean I'm |
2944s | not talking about I'm not talking about |
2947s | with the game but you know with you know |
2949s | people with on one another yeah it's |
2952s | it's actually really magical and yeah I |
2955s | mean it's it's I remember when I saw |
2958s | this presentation from coast for the |
2959s | first time I was like there was like a |
2962s | whole new world that opened up to me |
2964s | like I like I hadn't like I had never |
2969s | thought about the game in this way and |
2970s | like I probably you know probably kind |
2972s | of felt it was almost tacky thinking |
2974s | about the game in this way you know it's |
2976s | a yeah or you know sci-fi yeah yeah and |
2980s | and I think I mean I mean over the years |
2983s | this has come off but yeah the level of |
2985s | depth precision accuracy we have now on |
2988s | it that even line is a |
2991s | making machine like friendship is the |
2994s | best shape it's just through the data |
2997s | shows both empirically and anecdotally I |
3001s | think a lot of people are CCP have found |
3004s | re-mute sense of purpose on developing |
3007s | these aspects of the game absolutely and |
3009s | and frankly some of the accents we've |
3011s | been taking while there maybe you can't |
3014s | throw an obvious line between these two |
3015s | things of increasing challenges for |
3018s | veteran players and decreasing |
3020s | challenges for for for people coming |
3022s | into it but it's actually this in |
3024s | asymmetry yeah which actually creates |
3027s | this context where the where the |
3028s | friendship can occur yeah and and it's |
3031s | now we got this result now almost 18 |
3035s | months ago so they've been a sort of |
3036s | systemizing okay how can we improve this |
3039s | aspect of the game |
3040s | and we found a formula there there's a |
3043s | formula on how you make a friend yeah |
3045s | frequency times proximity times |
3051s | frequency times proximity times what is |
3054s | the last one |
3055s | intensity intensity yes it's yeah it's |
3058s | do it frequency and proximity and |
3062s | obviously why even line is so good at |
3064s | this is that intensity yeah it is on and |
3068s | it's actually another element that is |
3071s | good at making new friendships is |
3073s | actually going to board together yeah |
3074s | and a lot of the people we talk to our |
3077s | veterans of various militaries in the |
3080s | world that have gone to war and they |
3082s | describe him online in this way that |
3084s | there is nothing like going to compact |
3088s | with people that built like true |
3089s | friendships accepting online mm-hmm |
3093s | and like it's extremely in a way strange |
3096s | and humbling to hear people say that I |
3097s | know what they're talking about but now |
3100s | that we have this new lands to develop |
3103s | the game under mm okay how can we make |
3106s | proximity of thing where people meet |
3108s | each other more often how can we like |
3111s | manage the intensity how can it make |
3113s | longer iterations how can we how can we |
3116s | allow the game to to help |
3119s | yeah but not them so I'm like weird |
3120s | creepy |
3122s | way of like trying to sort of |
3125s | artificially make friendship yeah but |
3127s | kind of strength in these conditions and |
3129s | and also this formula you know because |
3132s | you know because it's a it's a world |
3135s | tour world we you know we it's we can we |
3138s | can much easier kind of turn the dials |
3141s | of intensity or proximity and it's it's |
3144s | actually a really good formula to have |
3146s | in mind when you're developing for for |
3148s | instance new players like you know when |
3151s | you're new you need more higher |
3152s | frequency you need you know more spikes |
3155s | of intensity and you need a little |
3158s | shorter duration because you don't want |
3161s | to you know burn people out too quickly |
3163s | yeah and it's been it's a it's a really |
3169s | interesting tool to to mirror kind of |
3172s | what we do against and it's amazing how |
3175s | little often times you have to you know |
3177s | tweak things to really you know create |
3181s | magical results yeah yeah this has been |
3185s | a pretty profound moment for everyone |
3187s | that sees to be going through this |
3188s | journey and and like I said it's not |
3190s | because this is unknown to people there |
3192s | are so many stories there are so many |
3194s | anecdotes people are personally |
3196s | experienced there's also but like now |
3198s | that we have this level of precision and |
3199s | depth it becomes something that you can |
3202s | develop into a yeah into a strategy and |
3204s | then thinking of what you're working on |
3208s | is actually improving and increasing |
3210s | relationships in the world when then the |
3213s | World Health Organization has shown how |
3215s | many friends you have real friends |
3217s | correlates with length of life health |
3220s | happiness and purpose and if we're |
3223s | making a game all of us here together |
3225s | these things we're making people live |
3228s | longer be happier and and health in |
3231s | their lives actually we have a computer |
3234s | game that's making people more healthy |
3235s | think that was not something we were |
3238s | thinking about the that Matt's a year |
3241s | ago it's a it's a it's a crazy twist |
3246s | yeah yes no one saw that coming |
3248s | no it's science so yeah and then we also |
3254s | had the skills |
3255s | thing let's comment on the little bit |
3257s | because it was this in this story also |
3260s | what came out is that it's almost a |
3263s | catch phrase even land gives you friends |
3266s | and skills yep |
3267s | and I I I don't think anyone who plays |
3270s | him online has a problem understanding |
3272s | that you get new skills from playing the |
3274s | game but what is interesting and came |
3277s | through this story also while we were |
3279s | not studying it is that the skills you |
3282s | gain in him online are extremely |
3284s | marketable commodities in the real world |
3287s | and we now have a new set of data which |
3291s | we've both done through this 30 but also |
3292s | with a sort of crowdsource all of the |
3297s | internet read it included it's obviously |
3301s | a social media but the does this poor |
3303s | robot yeah all of the Habib subreddit |
3308s | and and out of that we have covered |
3311s | these stories of various anecdotal |
3313s | evidence of people learning skills from |
3315s | if they've been concretely employed in |
3318s | in their professional life yeah and I |
3320s | actually in the sauna yesterday heard an |
3324s | extremely humbling story of a famous |
3328s | each player was here who had been |
3332s | unemployed for six years but through Eve |
3334s | he had learned some lead skills in the |
3339s | field of eto production and he's been |
3342s | producing videos for the six years he |
3345s | was unemployed and he's put it on |
3349s | YouTube we have actually used them |
3350s | they're actually really good and now he |
3353s | has a job in inter protection and so now |
3358s | he is working and and making a living |
3359s | with the skills he concretely learnt in |
3361s | him online |
3362s | there's no more concrete story then then |
3367s | this person yes |
3373s | duty we belong and I hurt another |
3376s | interesting story apparently there's a |
3378s | famous Eve player through running |
3381s | organizations in EVE Online gain the |
3383s | understanding and competence to her |
3384s | started on business he now runs a |
3386s | business in Finland every time he's |
3388s | thank you go for new |
3389s | it's our program to install in his real |
3391s | business he first tests it in his Eve |
3393s | corporation to see if it actually |
3395s | incentivizes the right then he rolls it |
3398s | out in his IVA company I was like |
3404s | company and never came to explain this |
3409s | new employee program is wonderful it |
3412s | works really well okay hop to the next |
3418s | topic it's an interesting topic long |
3420s | term tack investment yeah this actually |
3424s | is a topic dear to my heart I used to be |
3426s | a CTO of CTP and we obviously lay down a |
3432s | lot of tech foundations a two decades |
3434s | ago and it's frankly shocking how much |
3438s | it's helped uh yeah yeah but it's |
3440s | working homeworks it's creepy at the |
3442s | seams right now so you and I think we |
3446s | have been communicating already about |
3448s | some of this we're now doing a lot of |
3450s | sort of eeper more long term investment |
3453s | in the sort of foundations of eve mm-hmm |
3456s | the 64-bit client of Eve is a is an |
3459s | example of that the move to 36:12 yeah |
3463s | it's a it's an example that and it will |
3465s | only seamless start to what that can |
3468s | bring to it yeah and also things like |
3471s | ether wars are definitely uh an |
3474s | investment into the future I mean we're |
3476s | we're testing out you know it's this |
3480s | technology something that's viable for |
3482s | for the long term you know and you know |
3485s | it's no better way of testing it but but |
3488s | actually you know putting it in hands of |
3490s | if players to Breakers and break it fast |
3492s | yeah and we've been seeing really really |
3495s | really interesting results from it and |
3497s | and they actually learned a lot both |
3499s | from both from just kind of you know |
3502s | building we working with working with a |
3504s | new back-end yeah and but also there's |
3507s | kind of because it's all done in and |
3509s | really for just having to go through |
3511s | like all the control schemes all the |
3513s | kind of how we build our visuals it's |
3515s | been a very interesting kind of almost |
3517s | like a auditing on on yeah core |
3519s | fundamentals of |
3521s | yeah it's actually shocking how much it |
3523s | has progressed we only do two tests and |
3526s | and it's a tiny team that's working on |
3529s | this |
3529s | obviously most of CTP is busy with him |
3532s | online |
3533s | but already it's it's proven so much and |
3536s | and I would say like the the last |
3539s | experiment now on what Sunday something |
3541s | kind of lies it actually works getting |
3545s | quite close to you might actually see |
3548s | how this becomes a game on its own |
3550s | outside of of what we're learning from |
3552s | it oh yeah yeah yeah and yeah what comes |
3556s | of it yeah and and we actually we have a |
3558s | ton of data we're sorting through all of |
3559s | that we'll share all of it we obviously |
3562s | didn't beat our world record yet or the |
3564s | players world record and why that is uh |
3567s | I don't know it's a it's a good thing |
3569s | for the press to talk about it isn't the |
3572s | record isn't the thing per se it's all |
3574s | the learnings we come from just an |
3576s | anchor to to but hopefully at some point |
3578s | we'll get 10,000 people into it yeah and |
3581s | I think I mean it's you know if we've |
3586s | been going on for 16 years you know |
3589s | we're gonna go on for at least another |
3590s | 16 years if I mean you know as long as |
3592s | I'm here we're gonna mmm keep on rockin |
3595s | and it calls for like continuous |
3597s | development or attack and yeah |
3599s | and and it's also like it's it's this is |
3604s | true for all games but I think it's |
3606s | particularly true for Eve how much of |
3608s | the game is called it's dictated by the |
3610s | limitations of the TAC yeah if you go |
3613s | back to the screenshot you had I don't |
3616s | I'd love that thing is that there are |
3620s | elements in the face extension of the |
3622s | game which dictate where they're |
3625s | actually something like this can happen |
3627s | or not and it's not necessarily just |
3631s | cantillation and performance to get Eve |
3635s | to run we actually made some shortcuts |
3638s | mm-hmm and one of the shortcut is that |
3641s | the server doesn't understand how the |
3644s | ships are orienting the it's actually |
3648s | rotation is not understood by the server |
3651s | code and there's rotation of a space it |
3654s | beneath cannot |
3655s | affect the comfort system because |
3657s | otherwise you could cheat if it was just |
3658s | using the client their server doesn't |
3660s | see it and another condition which is |
3663s | kind of unfortunate is that doing |
3665s | line-of-sight occlusion by lasers or by |
3669s | projector also things like that is is is |
3672s | well it's possible but it's gonna be |
3674s | very performance intensive by the player |
3677s | pilot by the server and not having these |
3679s | two things actually it's the reason why |
3682s | formations in EVE Online are actually |
3685s | not the thing like usually when he was a |
3688s | fleet fight the basic ball up into a |
3691s | ball against another ball yeah and that |
3694s | is ultimately because from the service |
3696s | perspective if you look at the pure math |
3698s | and it's all differential equation so |
3699s | the physics works and all that is that |
3702s | the correct solution given the |
3704s | constraints is to have eight swore like |
3707s | that yeah but as soon as you introduce |
3710s | line-of-sight and occlusion being a |
3713s | thing immediately spaceships otherwise |
3716s | you're shooting your front to get over |
3718s | to the enemy yeah and immediately the |
3721s | context that the battle becomes |
3722s | relatable because immediately you go |
3724s | into Napoleon level organizations of |
3727s | like you have a certain type of ships in |
3729s | the front all those episodes in the back |
3731s | you need to protect your flag and just |
3734s | by having line-of-sight occlusion you |
3736s | immediately change the context of new |
3739s | fleet fight from being this relatively |
3741s | uncomplicated polls of ships against on |
3744s | other polyps here into something that |
3746s | has ties in shape and texture and the |
3748s | strategy to go through the roof of |
3750s | managing dart and then once you have |
3753s | orientation then you can start to make |
3755s | truly a symmetrical dip and of like that |
3758s | I don't know the a baton is trying to be |
3760s | it actually isn't |
3761s | we're okay this year parted shape and it |
3764s | has a turning point |
3765s | it's its backside or its flank its |
3768s | weaker yeah and and and with something |
3771s | like this |
3772s | ether war experiment where Cernan a |
3774s | plane aft good deep in the physical |
3777s | simulation |
3777s | search that any fleet fight could rise |
3779s | to the challenge of delivering something |
3781s | on this not only from performance but |
3784s | the reason why this has contacts in |
3785s | shape and you understand what's going on |
3787s | is because |
3789s | humans naturally understand these |
3791s | properties yeah but if just doesn't |
3793s | deliver them yeah yeah let's do that |
3797s | yes anyone against this well we have |
3811s | another we have another infrastructure |
3814s | project that we're working on if Porter |
3819s | we shipped if portal three years ago so |
3825s | like that yeah and it's been in kind of |
3829s | a lot healthier state we worked with an |
3836s | external company on it but what we have |
3839s | done now is we've actually moved portal |
3841s | development in-house and so we have a we |
3844s | have a small team working on it portal |
3846s | and we have yeah we've basically kind of |
3852s | rebuilt it from the chrome top we're |
3855s | using a completely new back-end that |
3857s | allows us to do all sorts of fun and |
3859s | interesting things relatively quickly |
3861s | and we're also starting to experiment |
3864s | with with direct connection to the to |
3867s | the monolith or quote-on-quote direct |
3869s | connection to the monolith so kind of |
3871s | easing the strain of EC and which will |
3874s | also allow us in the future to do all |
3877s | sorts of interesting things and I have a |
3879s | couple of screenshots like we were not |
3880s | gonna do any like major announcements |
3882s | here but we decided to kind of we felt |
3884s | this fitted well into yeah it's working |
3887s | out here so I just have like a couple of |
3891s | screenshots and I think the the it's on |
3894s | feature parity with with the old portal |
3896s | up before that was a good starting point |
3899s | except now we have skilled management in |
3903s | the app so you can actually monitor |
3906s | skill |
3910s | and in the first version we have we |
3915s | actually have a skin browser as well and |
3917s | because of the the awesome work done |
3921s | earlier this year which is one of those |
3922s | kind of fix the stupid where you can |
3924s | inject skins from afar you can actually |
3926s | buy and inject skills from the app as |
3929s | well when I was on summer holiday this |
3935s | summer with my family I spent all my on |
3937s | skills that I did not know I needed but |
3942s | yeah it's interesting like this is like |
3944s | a tip of an iceberg it manifests like |
3947s | that but this is the result of a lot of |
3949s | deep tech investment we have been doing |
3952s | not only is experimenting on the fake |
3954s | 64-bit client direct x12 we're now in |
3959s | the process of really compiling all |
3960s | everything to Visual Studio 2018 a lot |
3964s | of stuff going on but some of this is in |
3966s | the sort of core infrastructure of the |
3969s | net or transport of the game the guys |
3972s | have been doing experiments with TR PCE |
3974s | and things like that which are actually |
3976s | potentially sort of low hanging fruit |
3979s | ways to improve even the flip fight |
3980s | situation yeah |
3981s | interests its current way but it also |
3983s | opens up for a pretty robust sort of |
3986s | bi-directional interactions with TQ yeah |
3989s | without the pin live client and while |
3992s | we're using the portal up now it's |
3993s | obviously we have control over we have |
3995s | to start somewhere where we where we're |
3998s | not exposing it too much but this can |
4000s | lead to amazing things where there is |
4003s | the ability to offer bi-directional |
4005s | connection the TQ under ways where it |
4008s | won't just affect the performance |
4010s | overall yeah and this is the first step |
4014s | obviously and we will have to continue |
4016s | to build on this but there's some |
4018s | serious capabilities with reppin are it |
4020s | underneath |
4021s | well yeah it's gonna be excited to kind |
4024s | of roll out in the years and decades to |
4026s | come yeah I mean they're incredible this |
4029s | has incredible potential and this kind |
4032s | of you know reading and writing directly |
4035s | into these fundamental systems I mean |
4038s | thousands of ideas yeah so little time |
4042s | yeah but yeah I'm very curious to see |
4047s | what the behavior here is gonna be |
4049s | whether Paulie parrots become a goon I |
4052s | yeah |
4053s | like buying skill vine skills every how |
4055s | much how often ID organize my skills q |
4058s | now for no apparent purpose it's just |
4060s | the it was when we first talked about |
4062s | this I was like I mean this is something |
4063s | that you you touch like every now and |
4067s | then not only wait like 200 days and do |
4069s | it again but nope you actually do it |
4071s | like three times a day any questions |
4075s | from the audience |
4080s | so now this is like just a sneak preview |
4085s | for us and everybody on the stream so |
4087s | when can we expect it more or less like |
4091s | ballpark next few weeks we're just |
4095s | waiting to go through all yeah we're |
4098s | just going through the approvals with |
4102s | that's amazing yeah yeah thanks great |
4107s | we're actually gonna run both apps in |
4110s | parallel to begin with we're not gonna |
4111s | swap out the Ulta just yet like this is |
4117s | still in like we thought it was |
4119s | important to get this out earlier to you |
4121s | guys just you know to hammer on it to |
4124s | break it to stress test it so yeah it's |
4128s | it's yeah and and to maybe add to that |
4132s | the reason why we're running them in |
4134s | parallel is that well believe it or not |
4137s | this is actually written in unreal yeah |
4139s | so this companion app is reacting in on |
4141s | route 4 so you can test them out in the |
4144s | capabilities we have underneath even |
4147s | though we're mostly making the current |
4148s | portal up with it then obviously once we |
4150s | run unreal 4 we we have amazing things |
4153s | we can do but it also brings a higher |
4155s | platform requirement so if you have an |
4158s | inset phone it might not work that's why |
4161s | we're keeping the author on we need to |
4162s | understand if there are too many players |
4165s | with old phones that cannot run this and |
4168s | the best way to do it is just to run |
4170s | them and polish yep but once we're kind |
4172s | of up to speed on this |
4175s | the company enough is written in hundred |
4176s | for it uses bi-directional interface |
4178s | with TQ you can just imagine what we can |
4181s | do from there |
4182s | if client on my mobile phone yes so with |
4187s | this it's possible and if you look at |
4190s | the work we're doing on echos then |
4192s | flying spaceships on a mobile phone is |
4194s | it's absolutely doable but but that's |
4198s | not the focus in the beginning now we're |
4200s | in the aspects of just building the |
4201s | foundations and then we'll take sensible |
4204s | steps but but what I mean we we are |
4208s | crazy people with them with sometimes we |
4211s | get crazy ideas in a sauna yeah I've got |
4221s | a question from the stream they want to |
4222s | know if this app will eventually allow |
4224s | them to do their planetary interaction |
4225s | as well while they're on the road so |
4228s | it's technically possible with this yeah |
4230s | I mean this this this connection with TQ |
4234s | opens up that possibility like it's it's |
4239s | definitely one of the one of the |
4240s | favorite topics of to talk about but we |
4244s | definitely wanted to the first thing |
4247s | that use is this type of connection with |
4249s | the TQ with Tiki we wanted something |
4251s | that was relatively well contained and |
4256s | relatively straightforward simple in |
4259s | many ways too so we can like easily test |
4262s | it we can easily like you know |
4263s | troubleshoot all the nitty-gritty I mean |
4266s | it sounds it looks innocent but there is |
4269s | like a monumental Monument amount of |
4272s | work and code behind this yeah and it's |
4274s | also something that everyone engages |
4276s | with yeah |
4276s | planetary direction of which I do a lot |
4278s | of it's it's not engaged with by all if |
4283s | players but I mean you you don't have to |
4285s | do a lot of planetary interaction to |
4287s | understand it's basically a mini game |
4288s | inside the game so whether it is inside |
4290s | the Eby or whether it's inside your |
4293s | portal app written in hundred four there |
4296s | could be ways on doing actually a much |
4298s | better job of that aspect of the game |
4301s | but we have to prioritize the work where |
4304s | it has the most impact and benefits the |
4306s | most players |
4310s | I asked you a question then off the |
4313s | stream as well if that's all right not |
4314s | regarding portal though this is going |
4315s | back just sort of the tech investment in |
4318s | general while back |
4320s | CCP did a purge of long term and active |
4324s | players and freed up user names and |
4326s | incorporation names and things like that |
4328s | I then he plans to do that again soon so |
4331s | [Music] |
4333s | we there is a part of the the investment |
4338s | in like new players and and early |
4342s | retention and part of that that work is |
4347s | to deal with the name situation so there |
4352s | are a couple of things on the drawing |
4353s | table right now nothing that I'm willing |
4358s | to talk about right now but you will you |
4362s | will you will hear from me very soon |
4365s | yeah but this element of like the |
4368s | namespace of EVE Online it and one of |
4371s | the issues which causes issues over time |
4373s | like if you try to make a cool name in |
4375s | EVE now in 2019 it's virtually |
4377s | impossible and it's like a extremely |
4380s | frustrating guessing game because the |
4382s | the system doesn't really help you |
4384s | you're at like guessing guessing |
4386s | guessing and then you just add some |
4388s | random stuff after just to have a unique |
4390s | name so and we've seen that in our data |
4393s | the level of time it takes to make a |
4395s | name for yourself is way too long part |
4399s | of that this pollution of the namespace |
4400s | part of that is even the the element of |
4403s | like okay the fact that every name has |
4405s | to be globally unique is is a challenge |
4410s | like it's not how reality is two people |
4413s | can have the same name |
4414s | obviously reputation identity these |
4417s | things are super important in EVE and |
4419s | it's represented in your unique name but |
4423s | finding a way to do that in a different |
4424s | way so that two people at the same name |
4427s | without if we were just to do that right |
4431s | now it would be a bad thing but but |
4434s | there is an element in in in in changing |
4437s | how identity is represented where that |
4439s | could be a way to fix the |
4441s | for good but but certainly the PERTs has |
4446s | been discussed yeah and Frankie he |
4448s | should just be done the names was that |
4450s | the namespace is over polluted with with |
4454s | like the 600,000 people last year that |
4457s | made the character logged in 90 |
4459s | percenter corner of the 70s but their |
4461s | names remain yeah forever move to the |
4468s | next topic so just like the |
4474s | infrastructure we're also building the |
4478s | CCP of the future and yeah |
4483s | we've been kind of we've been been we're |
4486s | actually moving houses some of you you |
4488s | might have heard they've been at Toronto |
4492s | Canada now for 14 years 15 years 14 |
4496s | years and just like you know just like |
4503s | the game we're constantly reinventing |
4505s | ourselves and trying to trying to you |
4508s | know push ourselves to the next decade |
4511s | yeah yeah it's interesting how a |
4513s | building and where you are like does |
4517s | make a difference yeah |
4519s | CCP was a very different company when we |
4521s | were in clapping and when you're on |
4523s | crammed together and it will be a |
4524s | different company when you move to this |
4525s | building yeah it's already a different |
4528s | company just in the preparation yeah |
4531s | yeah I have fun out of of Chronicle - so |
4537s | the new building is actually well |
4539s | underway we have a couple of images to |
4542s | share so this is this is the building |
4546s | last week we're going to visit this is |
4550s | it's a it's a huge building it's 17,000 |
4554s | square meters and we will be occupying |
4556s | almost the whole of the third floor and |
4559s | the seat and CCP will be we will only |
4562s | use a single floor in the building so |
4563s | all the whole company will be on the |
4565s | same floor and we'll be using around |
4567s | 4,000 square meters or so and the |
4570s | buildings is situated on the University |
4573s | campus |
4574s | and right behind there you can see the |
4577s | biology department to the right UK there |
4582s | is a genetics big genetics company and |
4584s | to our left this uh it's like a |
4587s | pharmaceutical research company yes so a |
4592s | lot of brain power in very few square |
4595s | meters yeah |
4597s | but the the whole building will be kind |
4598s | of circled around round software and |
4602s | hopefully a lot of gaming and they will |
4605s | be like everything from you know small |
4608s | startups doing like office years to |
4613s | other companies kind of in our escape |
4616s | yeah it's actually very exciting to see |
4618s | this come together and for those of you |
4621s | who don't know |
4622s | CCP berker is actually an architect by |
4624s | training so his talents have been abused |
4627s | somewhat in designing this building I |
4630s | think Parker and I went to the mayor of |
4632s | Reykjavik but seven years ago now yeah |
4634s | and we went to like we need the plot for |
4637s | a new building for CCP at the University |
4639s | campus and he actually delivered it's a |
4643s | phenomenal plot got and we built this |
4646s | amazing house there and and it's very |
4648s | deliberately done on the premise of the |
4651s | University because we have been |
4653s | experimenting on taking quote-unquote |
4656s | kids from the University as employees |
4659s | and interns and all that and just like |
4661s | we're now in the process of embracing |
4662s | new eve players were in the process of |
4664s | embracing new CC peers and it is amazing |
4668s | what the kids do they can do yeah and |
4671s | and what they have impacted in the game |
4674s | because of then we live in the domain of |
4676s | like you have to play him online for 10 |
4678s | years you have to learn Python start |
4679s | with Python all our endless legacy to be |
4681s | able to contribute something but we've |
4683s | just seen I mean what has been done it's |
4686s | a is amazing like all the project |
4688s | discovery work was basically done by |
4690s | interns yeah and and some of that like |
4692s | the protex discovery UI the UX of |
4695s | project discovery is better than many |
4697s | aspects of beam online yeah yeah and and |
4700s | it's also like finding life on on life |
4703s | yet it's finding plants first I need - |
4705s | first so I |
4708s | I think we will have a very interesting |
4710s | dynamic of doing much more collaboration |
4713s | with the University yeah and it's even |
4715s | the house is specifically built for that |
4717s | we're sharing space with the University |
4720s | inside the building yeah so it's gonna |
4722s | be very exciting for CCP we're kind of |
4724s | outside if you come to Reykjavik we're |
4726s | kind of in the outskirts we're kind of |
4728s | outside of the the main sort of area of |
4731s | regular human Dover clothes and now |
4733s | we're front and center where all the |
4736s | smartest people in Iceland are located |
4742s | yeah and there's the auditorium it's |
4745s | like we're actually gonna be using this |
4747s | at the end of the month we're doing a |
4749s | kickoff event yeah inside the company |
4751s | we're gonna have it there and they in |
4753s | the in the building I say there's no |
4754s | it's just complete floors it's gonna be |
4756s | exciting it's gonna be really exciting |
4758s | yeah I mean the two of us are gonna talk |
4761s | and we're gonna say something gonna say |
4764s | something yeah so hope people bring |
4765s | pillows yes yeah it's gonna take long |
4772s | yeah no it's a it's a the building is |
4776s | it's a really interesting project and |
4779s | really exciting project and it's a we've |
4782s | kind of the the we are kind of |
4785s | rethinking a lot on kind of how we set |
4788s | up and how we kind of interact with each |
4790s | other and how we work with each other I |
4791s | mean we're we're taking very interesting |
4794s | and active steps away from the bad myth |
4797s | of open floor plan so each team is gonna |
4802s | be kind of they're not gonna be closed |
4803s | off but they're kind of you know they |
4805s | they will have their own space with like |
4807s | a seating area and yeah it's like a |
4810s | really interesting dynamic it's very |
4812s | interesting these studies which have |
4814s | been coming out late of the of the myth |
4816s | of the open floor yeah but it's kind of |
4818s | one of these counterintuitive things of |
4820s | like you think open floor with increased |
4822s | communication mmm every student into the |
4825s | matter shows that it decreases |
4827s | communication yeah and people |
4829s | communicate more if they're of in |
4830s | offices rather than open floor which is |
4833s | kind of like we're studying anymore line |
4834s | and we find it's not about like people |
4838s | being nasty to each other it's actually |
4839s | the reverse of being super nice to each |
4841s | other |
4842s | yeah even though the the the Anna total |
4846s | myth is different and it's very much |
4847s | similar with this open floor plan and |
4850s | we've kind of seen it ourselves |
4852s | yeah I mean we were actually been doing |
4854s | doing some user testing on the new floor |
4857s | plan in this ethnicity offices so |
4859s | earlier this year we got contractors to |
4861s | come and change two of our floors and |
4863s | build a few prototypes of the workspaces |
4866s | as we're gonna have him in the new |
4867s | building and it was actually quite |
4869s | useful because we could just cross one |
4871s | off right of the back because it didn't |
4873s | work didn't work and so yeah we're |
4876s | learning mmm everyday kind of like |
4878s | making a meal and making the house yeah |
4881s | yeah I often say like man eating even |
4884s | line is like running a city it's yeah a |
4889s | party or suspects not like a country |
4892s | it's more like a series so it's more way |
4893s | more like a city they aren t a lot of |
4898s | janitorial work yeah some questions were |
4904s | quick questions from the stream first of |
4907s | all the Avon lion monument is that gonna |
4910s | stay where it is near their old CCP |
4912s | headquarters the with the existing names |
4918s | are you gonna any plans to update the |
4921s | name plates on on a ice off right now |
4924s | we're thinking about that just taking it |
4926s | as is right it's a really interesting |
4931s | question and it's a it's a it touches my |
4934s | my love of art kind of and and document |
4938s | documentation and I think the monument |
4941s | is the monument is a really beautiful |
4946s | snapshot of a moment in time and I think |
4951s | there is so in many ways I think it's |
4955s | quite beautiful that that we don't after |
4958s | the names because there there are names |
4960s | there of players were still playing |
4961s | there are names of players that have |
4963s | left the game and there are even names |
4964s | of players that have passed away so it |
4968s | is it's a really poetic moment when you |
4971s | see you know when it's fantastic when |
4974s | you see players look for their name |
4975s | but it's even more poetic when you see |
4977s | people look for their friends or for you |
4979s | know who passed away so yeah I get all |
4984s | like I can already sentimental when I |
4985s | think about this yeah but everybody's |
4987s | definitely moving yeah but I I think to |
4990s | Parker's point it's like it's a moment |
4992s | in time I mean at some point that game |
4994s | is 20 years old we should maybe do |
4996s | something different than memorialize |
4998s | that in some new way yeah like built a |
5000s | monument on the moon maybe yeah maybe |
5002s | that's for 30 years |
5004s | yeah Mars Mars for 30 yeah but I think |
5008s | you know I |
5008s | we definitely there's definitely gonna |
5014s | be some you know you will have will have |
5016s | plenty of eve online in the new building |
5019s | being with that theme as there is they |
5021s | have you guys decided to have like some |
5023s | sort of a cool statue in the lobby of |
5025s | the new building something Eve flavored |
5028s | well there's gonna be a lot of e flavor |
5031s | there's gonna be a lot of you flavor |
5032s | here in the building and we're gonna be |
5034s | a lot more I don't know I probably this |
5039s | proud about aspects of Eve and and of |
5044s | course the meeting rooms are gonna be |
5045s | named for the Eve community which yeah |
5048s | tn week is already exactly kicked that |
5050s | off it's gonna be a lot of mock boaty |
5053s | mcboatface |
5053s | yeah I think meeting like a meeting room |
5058s | meeting no I think like one of the |
5065s | things that that last 18 months at CCP |
5069s | have been very interesting and a lot of |
5072s | like things have changed a lot of a lot |
5075s | of changes lot of shifts but one of the |
5077s | more positive shift that has happened is |
5081s | that the company is way more focused on |
5084s | EVE Online and we're way more like we |
5087s | spend way less time kind of thinking |
5091s | about all the other things and and EVE |
5094s | Online has definitely kind of you know |
5097s | it's kind of risen to the the very |
5100s | forefront of everyone's mind and and |
5102s | kind of the level of pride and the |
5104s | company has written a lot all the last |
5106s | 18 months I think and with the move to |
5109s | the new |
5109s | building and hopefully some interesting |
5112s | things that's that's yeah yeah so that |
5115s | there is gonna be a lot more expression |
5117s | of human mind in this building than |
5119s | building of course we just have more |
5122s | stuff to play with now rather than when |
5124s | we moved to moved in 2005 there it's |
5127s | still just busy keeping the server's |
5129s | alive back then yeah yeah so next topic |
5136s | are you reading in much |
5137s | yeah what's next it's a big one what |
5141s | about the economy all those burgers and |
5145s | station and your CCP burger I'm cooking |
5150s | burgers |
5150s | yeah I'm cooking burgers tonight yeah |
5152s | yeah this is a theme I see yeah well it |
5157s | certainly was out of control like today |
5161s | when we have been well the problems have |
5164s | been accumulating it's it's this |
5167s | elements with economy they they they |
5169s | move in well they can move fast but |
5172s | mostly they move and and escalate and |
5175s | we've been having this gradual |
5177s | escalating problem of the the forces and |
5181s | sinks as we call them and for maybe |
5183s | people that are not deep in well game |
5188s | economy this is mostly used in game |
5189s | economies so the way the in line economy |
5193s | works is that money is introduced into |
5195s | the game through player activity that is |
5197s | called a faucet and then it's taken out |
5199s | of the game throw sink and a seek is |
5203s | every time you pay the money into the |
5207s | MPC economy because actually players |
5211s | trading with each other is not a sink |
5213s | that is just flossing their money around |
5216s | understand bathtub it neither generates |
5219s | new money or destroys money but every |
5223s | time the NPC economy gives you money for |
5225s | example killing a pirate and a bounty or |
5227s | the NPC economy takes away money for |
5230s | example with market taxes |
5231s | then the money leaves and because there |
5234s | are spin the condition where NPC |
5236s | bounties in particular have been |
5239s | massively almost I would use the word |
5242s | exploit |
5243s | but it's not really an exploit because |
5245s | nobody has broken any any rules but it's |
5248s | just frankly we have not done a good |
5252s | enough job of managing this aspect and |
5255s | we have taken some drastic actions which |
5257s | have put the situation in a lot better |
5259s | place and like was asked earlier on the |
5262s | stream the riskier Awards were about |
5265s | rewards now we're actually for the first |
5268s | time in a long time where we can start |
5270s | to introduce new revolts into the into |
5273s | the equation yeah |
5274s | because we've got in the current |
5275s | situation more under control I wouldn't |
5278s | say it's perfectly where I would want to |
5280s | have it and you can see this expressed |
5283s | it's actually I love seeing dialog about |
5286s | flex prices mm-hmm and people are saying |
5290s | flex prices are rising and falling but |
5293s | it is one way to look at it I always |
5295s | look at it differently is that the the |
5298s | price of the ISK is rising and falling |
5300s | yeah and it's actually interesting the |
5303s | price of isk and even line represents |
5306s | the value of work in the economy mm-hmm |
5311s | because if you if it's if I sky is hard |
5314s | to come by then the work is hard if the |
5318s | price of the sky is high then the work |
5321s | is easy yeah |
5322s | so when we see the ayat a strengthening |
5325s | like it's doing now against the plugs |
5328s | it's because the value of work in the |
5330s | economy and work is represented by for |
5333s | example killing parrot conquered is |
5337s | paying you to do it literally conquered |
5341s | is paying people to kill parrots or or |
5344s | support or or getting parties that's why |
5347s | it's it's a form of work so seeing that |
5350s | is an example of like now we have gotten |
5352s | this to a better situation where the |
5355s | money is worth something because it been |
5358s | worth very little for too long yeah and |
5362s | I mean we're at a point now where where |
5366s | this scene is a it's actually a |
5369s | relatively common scene that we're |
5371s | seeing on the screen now where Titan |
5374s | suggests |
5376s | this possibly exactly tightens the |
5381s | tightened represent so many example of |
5384s | air of CCP or air of EVE online probably |
5388s | more than CP a needs to end they are a |
5392s | construct that Maxis know the design |
5395s | patterns visit following making in mind |
5397s | stuff hmm |
5399s | the fact that you can store a Titan |
5401s | which is the size of us theory in |
5403s | perfect asset safety for ever and it's |
5407s | never at risk is and the fact that it |
5410s | doesn't have any operating expensive |
5412s | it's it's it's it's a it's a thing we |
5416s | need to address yeah I'm sure yeah |
5424s | contemplating this it's yeah yes the |
5431s | monthly economic report for July is |
5433s | going to look it's gonna look quite |
5436s | interesting the the initial numbers that |
5439s | I've seen are definitely very |
5442s | interesting I'm also really excited |
5446s | about I'm very excited about seeing the |
5448s | the office numbers actually because a |
5450s | lot of the change there were so many |
5452s | rapid changes in July and August August |
5457s | has been more kind of a little more |
5461s | balanced yeah it's it's these are |
5467s | numbers that we follow very very closely |
5469s | yep I mean we don't have to guess we |
5472s | know but it's not like we see the early |
5473s | k peers and and it just represents at |
5477s | the situation with the bounties and the |
5479s | situation with the money supply isn't a |
5481s | much healthier state right now that was |
5483s | some of it is knee-jerk responses so |
5488s | with these things you have to you have |
5491s | to look at a longer timeline to really |
5494s | know what's going on we have made pretty |
5496s | drastic changes to wherever the mara of |
5499s | EVE Online if you call it act and and |
5502s | what emerged is is |
5506s | some of the initial changes are pretty |
5509s | predictable hmm but the long-term |
5511s | aspects are are not as predictable as |
5516s | any armed tear economists in any economy |
5521s | will yell you cannot and us living in |
5524s | Iceland know this the best like there |
5526s | were so many arbiter economists that |
5528s | explained the economic collapse of |
5530s | Iceland after the fact |
5531s | yeah and there were also many economists |
5533s | which predicted it be for the fact |
5535s | because if you predict rain for 10 years |
5538s | it's gonna rain at some point |
5539s | mm-hmm and it's just like from living |
5542s | through experiments like the isolytic |
5544s | economic meltdown you start to learn of |
5548s | like trying to ask Berkeley a way out of |
5550s | all economy problems yes just like it's |
5552s | not the way to do it yeah but at the |
5554s | same time like it's a it's definitely a |
5555s | rabbit hole you know we find ourselves |
5557s | often in like the rating exactly |
5559s | debating the economy and and oftentimes |
5563s | you oftentimes we we forget that you |
5567s | know being an economist it's little bit |
5570s | like being of element there just yeah |
5573s | you know you're trying to learn from |
5574s | previous pattern of what might possibly |
5576s | happen tomorrow yes we debate it way too |
5579s | much and too little |
5581s | yeah and it's amazing when you actually |
5583s | just yeah do something and learn from it |
5586s | exactly and not ever just doing |
5588s | something I mean there there is a yeah |
5592s | definitely am a student and yeah but |
5595s | there are no guaranteed outcomes in this |
5601s | will be out soon |
5603s | yeah all right so here's some questions |
5604s | from the audience actually data that |
5612s | you're getting for the economy but do |
5615s | you have any data that uh like with the |
5619s | eat economy and the real up economy do |
5621s | you have any data that I suppose like |
5624s | that do they fluctuate as same so we |
5630s | don't look at fluctuations in the real |
5633s | economy to the eve economy that much |
5636s | because fluctuations in the real economy |
5639s | are so tight |
5640s | because it's a global game so you have |
5643s | to isolate them out we do see aspects |
5648s | when they're drastic changes in |
5649s | country's economy yeah Nate we saw a |
5656s | very distinct increase in player |
5658s | activity throughout the world when there |
5660s | was the worldwide economic crisis and I |
5664s | think all entertainment products saw |
5665s | similar effects because people they went |
5669s | less out of their house they drove their |
5670s | car less they traveled less and they |
5672s | ended up playing more in line for |
5676s | example we've seen when currency changed |
5679s | in the world |
5680s | it's very notable in Russia the behavior |
5684s | of Russian players and their purchases |
5686s | of plaques based on the strength or |
5688s | weakness of the table and the table has |
5690s | been going up and down quite a bit in |
5694s | the last decade so we see those things |
5695s | correlate we have run experiments in the |
5700s | eve economy to validate economic theory |
5703s | from reality because we have more data |
5706s | and reality actually so like pricing |
5710s | Burpo's how they trend how they form |
5712s | those kind of things we have done |
5714s | studies with university to validate kind |
5717s | of us out of the imposter syndrome of is |
5720s | it a real economy we we spent the first |
5722s | 10 years wondering I think it's an |
5724s | economy but it's what you learn when you |
5727s | will work with economists is that real |
5730s | economies are not real economies like |
5733s | all country economies are statistical |
5736s | approximations of human behavior no |
5739s | central bank in the world has the level |
5741s | of perfect data we have we have way |
5743s | better data than a central bank managing |
5745s | a country economy and believe me |
5747s | during the economy collapse obviously |
5750s | was running a company in Iceland and |
5752s | when your banking system goes away you |
5754s | have to learn a lot about like how the |
5756s | banking system work to run a company so |
5758s | in the in the panics moments of 2008 |
5761s | when when the banking system Iceland |
5763s | disappeared |
5763s | I was literally finding ways to pay our |
5767s | employees in China out of her bank |
5769s | account in the Netherlands |
5771s | global collector ceremony through |
5773s | database table |
5774s | JPMorgan which is one of the 12 |
5776s | databases that stores all the American |
5778s | dollars when you look at that and see |
5780s | their attack infrastructure is like oh |
5782s | my god guys I could run the whole world |
5784s | on the Eagle infrastructure I would do a |
5785s | better job anyway backtracking a little |
5788s | bit for the first year ten years we were |
5790s | figuring out is the real economy |
5792s | lalalala all economies are fake ours is |
5795s | more real than anyone else we have |
5796s | because we have better data and we have |
5798s | validated with like PhD or economist of |
5801s | the vasu that most economic theory you |
5804s | can test in reality are violet in your |
5806s | life so you hinted on the Titans that |
5814s | there might be some more expenses coming |
5816s | how about property in general like now |
5818s | you can like in market you can store |
5821s | however lots of stuff so stations having |
5827s | infinite guarantee on all assets it's a |
5830s | it's a cop out we we spent a lot of time |
5834s | designing a system where inventory space |
5837s | would be a thing in if even to the point |
5840s | because once you start to constrain |
5843s | inventory it's actually putting things |
5845s | on the market and storing them on the |
5847s | market |
5847s | yeah because an exploit of inventory |
5850s | management system and we just didn't |
5852s | have time to solve I could UX for |
5854s | inventory management and the exploit of |
5856s | storing things in orders on the market |
5858s | so we just didn't and now as a |
5860s | consequence we have this expectation |
5864s | tradition of assets being safe and it's |
5868s | just it breaks the pattern of it's not |
5873s | possible to do in the real world in any |
5877s | way nobody in the real world can |
5878s | guarantee an asset against everything |
5882s | like Fort Knox is not guaranteed against |
5885s | an alien invasion or a meteor hitting it |
5890s | like the the Icelandic economy kind of |
5893s | guarantee well pretty much anything less |
5895s | than our experience so so this element |
5898s | is is a problem it doesn't occur to the |
5902s | few things I would call principles of if |
5904s | design of like you should not make |
5906s | things that |
5907s | not be done and if you think of an MPC |
5911s | station in a futuristic sci-fi world it |
5913s | would not be safe it is there you can |
5916s | exploit it like unless we make some |
5918s | sci-fi about like it's stored in the |
5920s | quantum realm then it just it it it it |
5926s | isn't correct |
5926s | how to how to address it it's not easy |
5930s | no and and and it needs to done with |
5934s | care because we've built up an |
5935s | expectation over sixteen years that the |
5937s | assets are safe but first we need to |
5939s | stop perpetuating the problem by |
5941s | introducing new design which follow that |
5943s | path pattern and we need to unwind some |
5945s | of the elements in the game like asset |
5946s | safety and embassy stations in general |
5949s | such that everything is potentially at |
5952s | risk but obviously you also need control |
5955s | to control that risk whether we should |
5958s | introduce like effects as a way to |
5960s | manage the control is is it's |
5966s | challenging because it can also be |
5967s | tedious like if you're if you're if |
5970s | you're paying rent all the time it's |
5974s | it's it's also a game so yeah so you |
5976s | have to maybe come up with better |
5978s | conceit that rather than just that |
5980s | there's a bill for everything but I |
5984s | think in principle we we me to a stop |
5986s | perpetuating and we start to wind down |
5989s | some of the the issues that have built |
5992s | up over time yeah I mean loss has |
5995s | meaning loss has meaning and any suit |
5997s | have the ability to occur yeah yeah yeah |
6000s | we have situations where we have a lot |
6002s | of situations right now where loss has |
6004s | absolutely no meaning at all |
6005s | yeah and that kind of okay yeah yeah |
6010s | unhealthy steps away from can see the |
6013s | the core elements and the core rules of |
6016s | the universe so or questions I'm sure |
6022s | people when asked more about this as you |
6026s | hinted on the Titans being able to dock |
6029s | and just sit there safe and sound |
6033s | are you guys thinking informs of changes |
6037s | up that they can no longer dock |
6041s | for example because I'm a CEO and |
6046s | Parker's our creative director and we |
6048s | are responsible for vision and strategy |
6049s | for this game and we can say things like |
6051s | this this is a problem we won't address |
6054s | it |
6054s | yeah as soon as you get in to meet the |
6056s | gritty specifics well a that we have |
6058s | people that are experts at that and they |
6060s | need to be able to do their jobs once we |
6062s | have contextualized it like that but we |
6064s | can tell to you high level we view this |
6067s | as a problem and we view it as a problem |
6069s | because it's a problem with the |
6071s | principles of how we want to manage the |
6073s | game yeah and and we need to do |
6075s | something about that I know there's |
6078s | always call out and people go into |
6080s | specifics because there are so many |
6082s | ideas around and and some of them are |
6084s | pretty good but but at this point in |
6088s | time here in this finish house I think |
6090s | like confirming anything like I said |
6093s | safety is gone there's not a sound bite |
6104s | it's just too detailed we we are for all |
6108s | our law for shooting from the hip we |
6110s | actually don't do that except sometimes |
6124s | which leads us to that were that left |
6129s | that quote that you came up with a |
6132s | couple of weeks ago yeah it's taken off |
6135s | it's taking off simply befitting yeah |
6140s | spin it's been interesting couple of |
6144s | months and Eve yes it has |
6147s | mm-hmm I've never seen a Smith I look |
6149s | around the game I would never that's not |
6151s | true I've seen a lot of dialogue yeah |
6153s | but it certainly it's more passionate |
6155s | and it's very passionate what it was at |
6157s | the beginning of the year yeah yeah and |
6160s | it's it's it feels like the the you know |
6167s | make it more heart make it harder for |
6169s | the veterans easier for the new players |
6173s | yes definitely hating that yes yeah III |
6177s | think like you're saying Packer is that |
6180s | the the strategy around him online on a |
6184s | very high level and more like goals |
6186s | rather than strategy per se is to |
6188s | increase challenges for veteran players |
6190s | of him online and to decrease the |
6193s | challenges of new players of EVE Online |
6196s | if you look at the past five years we |
6199s | have done the reverse they've actually |
6201s | increased the challenges for new players |
6203s | yeah because the sprawling complexity |
6205s | increase of the game and we have been |
6207s | decreasing challenges for veteran |
6209s | players because we have given so many |
6212s | tools and so men's access and control to |
6216s | players to organize the underlying chaos |
6219s | in the world which is now after an |
6221s | extent where it's gone yeah so while the |
6225s | caves that are which is inspired by this |
6228s | great book we both read mm-hmm the the |
6231s | three party problem it is a good moniker |
6234s | for it it actually is quite good then no |
6239s | the the point per se chaos is more a |
6243s | tool to to sort of top below the |
6247s | stagnation that has been building up |
6249s | yeah over the I don't know how long it |
6252s | is 5-10 years where we start to count so |
6255s | while it's it's currently done with |
6260s | these tracer bullets manual activity and |
6263s | all that ideally we will empower the |
6267s | universe with more ability to organize |
6270s | its own chaos yeah but right now if just |
6272s | needs help if if does not have the |
6276s | ability to reinvent itself and we have |
6279s | not introduced into the economy tools |
6281s | for players to actually do the |
6283s | innovation because the real world does |
6285s | this through tough disruption yeah like |
6289s | established old companies in the reality |
6291s | as disrupted by startups through tech |
6293s | innovation there is some innovation and |
6296s | Eve through I mean people have done |
6298s | extremely innovative things with |
6299s | doctrines with tactics with strategies |
6302s | etc but it is not portable currently |
6306s | anymore |
6306s | to invest a new thing that fundamentally |
6309s | gives you an ad over established |
6312s | entities yeah so we have to help him |
6315s | online and some of it is the activities |
6319s | we have been doing which are which are |
6321s | orchestrated by us but behind the scenes |
6323s | we will be building up the ability for |
6326s | Eve to reinvent itself because with AI |
6329s | procedural generation etc there are so |
6331s | many tools now yeah to do that which |
6333s | weren't available when the plantations |
6335s | were sacked and we are also seeing that |
6337s | in in many ways that the game is taking |
6341s | control off itself and you know it is |
6345s | yes see it is like you know in some in |
6349s | some cases like it's it is not CCP |
6353s | receive online and EVE Online is its own |
6356s | reality it's it's it's you know it's |
6360s | interesting you say it like I often I've |
6363s | obviously been quoting code but living |
6365s | with EVE Online for two decades mmm and |
6368s | to me it's almost like a almost like a |
6373s | second wife somebody in the audience |
6374s | says no it's it's more a mistress Dunham |
6376s | I've liked dominatrix probably more but |
6382s | it is like living with a with a with a |
6384s | living entity it seems to have a veil on |
6386s | its own yeah and maybe it's like just |
6389s | like you know a real human being it's |
6391s | you know you're coming up on the 17th |
6393s | birthday yeah when you're 17 like you're |
6396s | not as you know silly as you were when |
6398s | you're 16 no exactly and you know yeah |
6401s | and not as compliant with yeah with the |
6403s | rules |
6404s | yeah household yeah sorry just maybe |
6407s | going through like kind of the late teen |
6408s | years now yeah trying to get her to like |
6412s | let us know if she's staying for dinner |
6413s | or not yeah please call home no I'm sure |
6419s | we have questions so obviously the |
6423s | blackout had a profound effect on null |
6426s | SEC have you got anything in the |
6428s | pipeline chaos wise for wormholes or |
6431s | lowsec space I well do we have anything |
6438s | planned I think we have |
6440s | nation issues across the board I think |
6446s | for example when it comes to wormholes |
6448s | there are now established routine |
6451s | process oriented repetitive ways to |
6454s | manage the complexity of wormholes like |
6457s | rolling down statics all these things |
6459s | there too they are too tedious patan |
6466s | tech there's too much control yeah |
6469s | through that so I mean it's almost |
6470s | become like a they've almost kind of hit |
6474s | kind of a motoring skill in a way you're |
6475s | no it's not it's not it's active but |
6479s | it's still like it's it's routine mmm |
6481s | and if you look at some of the community |
6484s | tools that are created like it is gone |
6487s | into a place where the the sensor |
6490s | control to are unpredictable outcome |
6492s | needs to be addressed and I think the |
6496s | ease of closing down holes is is |
6501s | something that needs to be taking a look |
6502s | at and incidentally there apparently are |
6506s | a lot of work for players in Finland |
6508s | I wonder why very famous Finnish thing |
6513s | to do I guess and we have gone into an |
6518s | inspiring conversation on what could be |
6521s | done yeah but I think wormholes like no |
6523s | space like lowsec all need attention |
6529s | I think highsec needs are different |
6530s | attention yeah that that is more about |
6532s | embracing new players what about |
6534s | something like we're doing with were |
6536s | decoration protecting people from |
6538s | bullies in their first years like having |
6543s | unregulated bullying going on in our |
6545s | playground it's just not a plan I mean |
6548s | it's fine for it to happen in certain |
6549s | places but not in the neonatal care of |
6552s | new players like infant mortality is an |
6555s | issue in Eve and it needs addressing |
6560s | now that we've been having fun with the |
6562s | Kaos era have a special blackout but we |
6566s | actually see some more uneven |
6569s | distribution of resources in Nasik old |
6572s | space in the future great that's a great |
6579s | question and a great topic yeah I mean |
6582s | it's very easy to answer the question |
6584s | from a vision and principle standpoint |
6587s | it is too stagnant |
6589s | it should not be stuck a lot mm-hmm it's |
6593s | too predictable yeah and it was it was |
6598s | made with an algorithm that procedurally |
6600s | generated the world if does not have the |
6603s | ability to procedurally regenerate |
6605s | itself even it's that ability if Eve had |
6609s | that ability |
6610s | it would not have the resources division |
6612s | stagnant so finding ways to a quick beam |
6615s | online with the ability to regenerate |
6616s | itself in unpredictable ways ways with |
6619s | or even improve unpredictable to us yeah |
6621s | it's something that need to occur it is |
6624s | not trivial to do but but that is where |
6631s | we should take it yeah but I mean this |
6633s | is again this is more from a vision and |
6636s | strategy point of view and this is where |
6640s | the conversation has been for for quite |
6643s | some time now and we're definitely we |
6646s | keep the conversation life so one more |
6653s | question yeah so this not so much maybe |
6656s | about the question or maybe more of the |
6659s | observation of the economy and chaos era |
6663s | especially how I see it I don't know if |
6665s | you see it the same way it's like you |
6667s | like the trust busters of the 1900 1900s |
6670s | you are trying to they make make sure |
6673s | that no trust no monopoly will be |
6675s | dominant in the game I'm my own the |
6678s | right tracks here or is this something |
6680s | that throwing you some new bones |
6684s | yeah wouldn't necessarily go there maybe |
6687s | I think yeah yeah well I mean you use |
6690s | trust and it's it's good to build on |
6692s | that so a trust should be a commodity |
6696s | yeah antitrust yeah III realize we're |
6699s | like breaking monopoly circles it's |
6703s | actually I would more take the trust |
6705s | just word you've said is that when you |
6708s | give people two up tools to abstract the |
6711s | way trust then Trust is no longer a |
6713s | commodity and there's betrayal is not a |
6717s | severe thing so one of the elements we |
6721s | debated to no end before making him |
6723s | online was how quickly does the game |
6726s | reads a staple position where somebody |
6729s | has won because they're able to control |
6732s | more than half of the world so they |
6734s | where we would have an actual antitrust |
6737s | situation how quickly will that happen |
6740s | our theory was always certain entity |
6744s | will always be torn down from the inside |
6748s | because if you make trust the commodity |
6750s | there is only so many people you can |
6753s | trust |
6753s | you need hierarchy systems processes |
6756s | structure control to increase the trust |
6758s | and those are all elements to engineer |
6760s | trust out of the equation and man has in |
6764s | invested many ways to do that companies |
6767s | nations law and order notion of |
6771s | possession exactly are ways to engineer |
6772s | thrust out of the way but Eve has gone |
6776s | too far far so the valuable the the |
6780s | laboratory leti of trust between people |
6782s | needs to be increased and some of that |
6785s | is taken away control mechanisms which |
6787s | are inside the game obviously a lot of |
6789s | extremely impressive Eve organizations |
6791s | have a lot of trust mode engineering |
6794s | element outside of the game which we of |
6797s | course cannot eat the fate of it per se |
6799s | but I think one of the elements coming |
6801s | out of the bucket is how much ESI is a |
6803s | is a is used for OPSEC and that was not |
6808s | the original impact so when like Ezekiel |
6812s | and Oakland joined the blackout I hear |
6815s | from many players that was a bigger |
6816s | issue than the |
6817s | actual blackout so III would say rather |
6821s | than going in in the nineteen hundred |
6823s | styles manually breaking up monopolies |
6826s | like you said I would rather find ways |
6829s | to increase the valuable but increase |
6832s | the value of trust over time such that |
6835s | people have the ability to tear down |
6837s | large organizations from the inside I |
6841s | think with that question we're gonna do |
6843s | a five-minute break use the restroom and |
6846s | then come back and go through some other |
6848s | interesting topics welcome back yeah |
6857s | just heard we've been talking for like |
6858s | two and a half hours yeah time flies |
6860s | when you're having fun yeah time flies |
6862s | for an ear in Finland yeah so next topic |
6868s | inspiration from Eve past present and |
6871s | future if it's a it's a really |
6877s | interesting piece than we were talking |
6879s | about this we were talking about this |
6880s | earlier that you know in the 16 years |
6883s | that since the game came out like we're |
6887s | talking about kind of how technology has |
6888s | evolved but it's also this kind of how |
6891s | like this reality not reality has |
6895s | changed a lot throughout the last 16 |
6899s | years or actually like 20 years that CCP |
6901s | has been around yeah and I mean we we're |
6904s | still kind of running on on a kind of a |
6908s | twenty-year old paradigm when it comes |
6909s | to sci-fi and and even sci-fi has kind |
6912s | of yeah they must be taking massive |
6914s | leaps absolutely it's it it's like they |
6918s | were announcing the matrix for was it |
6921s | yesterday or yeah a couple of weeks |
6922s | okapis a few days ago yeah it was |
6925s | actually interesting with that because I |
6926s | remember this one time when we were |
6929s | making if we all went to see the matrix |
6931s | together which is like the matrix is |
6936s | it's such a the way they do the sci-fi |
6940s | is so like like it's very good for a |
6944s | movie because the movie is now timeless |
6947s | because the style is so crisp and clear |
6949s | yeah the |
6951s | it is almost timeless and it's kind of |
6953s | almost like I don't know sort of like a |
6955s | steampunk |
6956s | version of sci-fi but it is deep and per |
6958s | se but it's like it's a very particular |
6961s | sort of 80s green terminal font |
6964s | ya know carefully click phones you know |
6967s | it's actually one of the click phones |
6968s | but they made it in the movie or the |
6971s | leather and contacts like it's a very |
6973s | sort of crisp style and Eve like even |
6977s | the beginning like the TV's at Jeff |
6980s | gates were like actual actual like CRT |
6983s | TVs with the lacy feels and and that |
6986s | particular it delays in fact and and the |
6989s | we actually didn't have green font but |
6991s | we had this particular type of font |
6993s | which is very close to the terminal font |
6996s | yeah and very close to bedtime now it's |
6998s | actually used in Yemen pro-soviet in the |
7001s | 95 and and now we like even line because |
7005s | it's a living breathing sci-fi world |
7007s | mm-hmm some of the stuff is getting a |
7010s | little dated yeah but we are constantly |
7013s | evolving and everything it was great |
7016s | before Easter damn yeah I actually went |
7020s | through and I I thought I'd like a 10 |
7022s | minute retrospective of the UI in-game |
7025s | because we're gonna be know we're |
7026s | looking at this new dark style UI that |
7028s | the agency has and yeah now we're |
7030s | looking at new new features to kind of |
7034s | atop the side and it was actually |
7038s | amazing going through kind of the |
7040s | history of the UI in game and and you |
7042s | know I went as far back as you know 99 |
7045s | and 2000 like way before we reshape the |
7047s | game and you can see like yeah that's |
7049s | kind of in 99 there's a very strong link |
7052s | to matrix there's like you can see like |
7054s | before you guys went to see the movie |
7056s | and the day after |
7058s | it's like rip the carpet from underneath |
7062s | yeah it's also shared inspiration like |
7064s | yeah a lot of what inspired the matrix |
7066s | the same things inspired him online |
7068s | absolutely but it's actually you |
7070s | mentioned the UI but it's what I've |
7072s | actually been quite happy about what you |
7074s | guys have been doing and it's like the |
7076s | the infographic on the starcade |
7078s | yeah where you're showing something |
7080s | which is obviously not a physical thing |
7082s | it looks like an A |
7084s | our infographic inside the world and and |
7087s | when you think about it okay we're in a |
7088s | pot we have a camera thrown it's feeding |
7091s | imagery into our brain it would be so |
7093s | easy for that drone to it delays |
7095s | additional data possible to it if we're |
7098s | gonna have a are in our reality with |
7100s | glasses on to see extra information your |
7103s | LinkedIn profile so I can remember your |
7105s | name |
7105s | hopefully that happens a day not your |
7108s | name |
7113s | anyway I I like that that seems like |
7116s | futuristic yeah that we have taken their |
7119s | CRT monitors yeah and now we have this |
7121s | kind of cool |
7122s | AR style and we kind of evolved yeah |
7125s | that feels future forward and I think we |
7128s | should do more of that with like mm-hmm |
7130s | some of the rarest enough like some of |
7132s | the like ship schemes if you were like a |
7137s | left there like industrial designer yeah |
7141s | working for making a ships game for RCA |
7145s | you would be way more oh yeah you |
7149s | expressive than what we offer currently |
7151s | yeah I and and and very more breaking |
7154s | the most I wish we would like push that |
7157s | a little more to work like yeah we've |
7160s | actually been developing a lot of tack |
7161s | around things like that we did I mean |
7165s | there was a been a couple of skins that |
7168s | have actually had like banners high in |
7170s | town we had a skin that that came out a |
7173s | couple of weeks ago word actually |
7175s | changes colors when he go into warp you |
7177s | know stuff like that so they're taking |
7179s | in the state of the state of the world |
7181s | state of your actions and it's all kind |
7185s | of done with this idea of creating more |
7188s | reasons to look at space yeah like there |
7191s | is a there's a benefit and a reason to |
7194s | like move your eyes from the from the |
7197s | lists and the spreadsheets and then to |
7199s | the spacing and give it you know give it |
7202s | valuable information and give it give it |
7205s | a reason to be a participant in the |
7208s | scene you know and as a benefit the |
7210s | world becomes way more alive in because |
7213s | of it and there it just really you know |
7215s | it |
7216s | it becomes much more of a you get a much |
7222s | stronger sense of the of the living |
7224s | breathing universe it is because it is a |
7226s | very vibrant space like this is |
7229s | constantly like the matter is constantly |
7231s | evolving with with corporations being |
7234s | formed and and you know despondent and |
7236s | people fighting over stuff and blowing |
7239s | stuff up |
7239s | yeah but oftentimes the the game kind of |
7242s | doesn't a quit yeah like it doesn't kind |
7245s | of tell you hey you know five hours ago |
7248s | this this space was in like samples yeah |
7251s | there's nothing going on here I actually |
7253s | felt that quite a bit - so then you |
7255s | Stargate yeah it was like huh okay I |
7258s | don't know looking at the starcade so |
7259s | excited to see what this is and it's |
7261s | like thinking what is it is it a or is |
7264s | it this I could also give you |
7266s | information what's happening on the |
7268s | other side kind of yeah I wish we could |
7271s | do something with the characters like |
7273s | this like more I don't know having a |
7276s | character in spaces maybe but maybe not |
7278s | like maybe there's a way yeah so some |
7281s | inspired mmm |
7283s | sci-fi concept yeah and also I mean also |
7287s | just underlined in the fact that you |
7292s | were not the spaceship yeah you are the |
7295s | you are the capsule air flying that |
7296s | spaceship and you should care about the |
7299s | chrome and should not care about the |
7301s | space it that's you know that blows up |
7303s | and you build a new one then you know we |
7305s | go and blow up bigger things yeah this |
7311s | is actually one of my favorite pictures |
7314s | in fan made picture I've ever it's the |
7321s | Corp Cube if it's a serious matter |
7326s | that is a serious matter yeah Heather I |
7329s | was asked to do a presentation for the |
7331s | fine art department at the art school |
7334s | yes I was at Hearst yeah it's like yes I |
7338s | came in her store and they wanted to |
7340s | like they wanted me to like talk about |
7344s | art and Eve and I totally misunderstood |
7347s | I thought they were talking about actual |
7350s | art |
7350s | making art in events cultures and like I |
7353s | think this is one of the best examples |
7354s | of a beautiful sculpture and Eve but |
7357s | they were just they wanted to know about |
7359s | comes about and 3d art is that deep deep |
7364s | presentation about you know the all |
7366s | because you know there is so much |
7368s | freedom there is so much you know you |
7371s | can you can carve your own space and you |
7373s | can create your own path and you know |
7375s | when you get to uh when you get you know |
7378s | when you have you know the the core |
7379s | functionalities and everything that |
7380s | supports that and then now all the jobs |
7382s | that support the support jobs and then |
7385s | you know you get a layer out and you |
7386s | start to get like artists because you |
7388s | know people in the world want |
7389s | entertainment they want to like go and |
7391s | see an art show so I was I've always |
7393s | seen this as a it's actually one of like |
7397s | my private moments and Eve because it's |
7400s | it's yo set you know it's so real that |
7402s | we have mm-hmm |
7403s | so much expression yeah so much |
7406s | expression and it creates so many |
7410s | emotions yeah you're talking about Eve |
7418s | and you've been talking about movies and |
7421s | things that inspired it is there still |
7423s | this is from the stream is there still |
7425s | an ambition to get a version of Eve on |
7427s | either the big or the small screen it's |
7431s | certainly an ambition to do that it just |
7436s | it's not as easy as it sounds ya know |
7439s | I've found out and it needs serious |
7442s | dedication of resources and time and |
7444s | it's just something that we have been |
7447s | dabbling in and our table it's not going |
7449s | very far I mean still I mean I think |
7452s | game of cards to seven years to get done |
7455s | so I mean it just takes long a long a |
7458s | time but there is the impatient it's not |
7462s | a huge priority right now we're more |
7465s | focusing on the game you know the |
7467s | addressing elements in the game we won't |
7469s | address in a bit talking now for almost |
7470s | three hours about mm-hmm |
7472s | so that is a much bigger priority but I |
7475s | think there's a lot about Eve as a as a |
7480s | narrative fiction as a world as as many |
7483s | of these things |
7484s | that should be explored in other forms |
7488s | of media we've obviously done books |
7490s | comics things like that but getting it |
7493s | as a as a TV series I think it's the |
7496s | best format you know the movie would be |
7498s | it's it's like Game of Thrones it's hard |
7501s | to make a movie about Game of Thrones |
7502s | and it's hard to make a movie about Eve |
7503s | but you could do a mind TC soon I mean |
7509s | we have real exploration if we have |
7511s | endless stories and you know it's a it's |
7514s | definitely something we would all love |
7517s | to yeah and yeah but we have |
7519s | unfortunately made little progress and |
7522s | it's mainly because it is something |
7524s | we're dabbling in and and it's not gonna |
7526s | be a big priority the probabilities on |
7530s | the elements we have been talking about |
7531s | here yep you were talking about getting |
7536s | like DUI |
7537s | more up to date getting more data a |
7540s | little bit a are like for streamers is |
7545s | there a possibility to tone that |
7548s | information down as well is that |
7551s | something that you have been thinking |
7554s | about because it like the information is |
7557s | nice if you're just playing on yourself |
7559s | with by yourself but while streaming |
7563s | sometimes it can give you in interesting |
7566s | interactions and sometimes unwanted |
7568s | interactions well I've never thought |
7572s | about that |
7573s | no I haven't really thought about it but |
7575s | it may make sense when you say it yeah |
7579s | yeah I I think overall this element of |
7581s | streamers and streaming and Eve is |
7583s | something we fantasized about yeah |
7585s | maybe a decade ago hmm and we tried to |
7587s | make happen at some point yeah and it |
7589s | just didn't happen and we thought maybe |
7591s | the game can't be streamed now obviously |
7594s | people have found ways to stream it and |
7596s | make it super engaging so and and and |
7598s | and that is like many things you need in |
7600s | line player invention that you can |
7604s | stream the game so that it is |
7606s | interesting to Eve players and even |
7607s | non-leaf players so I think it's |
7610s | something we need to pay more attention |
7611s | to there are very interesting tools |
7614s | actually bits come online |
7617s | which we'll put in place for portal |
7621s | about the bi-directional interaction and |
7623s | there are now all the streaming |
7625s | platforms are doing interaction from |
7628s | audience to streamer and now that we |
7631s | have the other way it it is it is we |
7634s | have the ability of orchestrating an |
7637s | interaction like if you imagine in |
7640s | Hunger Games when patrons are sending |
7643s | gifts into the Hunger Game ads we do |
7648s | have the ability to do that in EVE like |
7650s | the the technical foundations are in |
7652s | place and and if you start to maybe |
7655s | brainstorm what could it be like like if |
7658s | you're a streamer like you have a |
7660s | million camera drones around you like |
7662s | based on how many people are watching |
7663s | you so you see a space if it's a lot of |
7665s | thromes |
7665s | okay it's a streamer a lot of streamers |
7669s | operate on just people giving them stuff |
7671s | to sustain like all the spaceships you |
7674s | lose and things like that maybe there's |
7676s | a way to create some economy around that |
7679s | because we do have the ability we've |
7682s | already integrated with to its prime |
7684s | through our SSO infrastructure so key |
7686s | hearing a whole loop going on would be |
7689s | possible and I I think we probably need |
7691s | to talk more with streamers of like what |
7693s | is your vilest idea what's the Maurice |
7695s | you think you could think of no okay |
7700s | okay I see remind 3y3 - yeah but I mean |
7705s | it's it's I actually I I watch a lot of |
7709s | streams like often times you know I |
7713s | don't I don't have the time to play the |
7716s | game as much as I want to and also kind |
7719s | of having a recognizable voice it's not |
7721s | the most ideal thing when you're playing |
7725s | Eve with all this yeah the the the |
7728s | excuse that I'm a girl or or or that I |
7732s | have a sore throat only goes so far |
7734s | until people like start to call me out |
7736s | in and I move corporations so I |
7740s | actually what's a lot of streams just to |
7741s | kind of keep keep with the meta keep |
7745s | with what's going on and the dialogue |
7747s | and I think |
7749s | yeah it's definitely like you streamers |
7753s | have definitely kind of proven us wrong |
7754s | because yeah there was a the sentiment |
7757s | was very much that like yeah no nobody |
7760s | want to watch nobody wants to watch this |
7761s | but there is yeah there is great |
7762s | entertainment there and great streamers |
7768s | yeah so good point so I'm a bit taken |
7774s | aback while we're talking about |
7775s | streaming stuff my question was actually |
7777s | gonna be about you said about technology |
7780s | and skins and identity for players with |
7785s | the you mentioned the skins like you |
7787s | have the permabanned skinned with the |
7790s | hologram of home band on the side the |
7792s | drapes and things like that is that that |
7796s | could that be a forerunner to having |
7798s | corpse and alliances on skins because if |
7800s | you were in look at any air force in the |
7802s | world in the real world they all have a |
7806s | symbol on it that says we are this we |
7808s | are this squadron we are this country in |
7811s | New Eden shouldn't that be a thing |
7813s | shouldn't you be able to fly the flag of |
7816s | your Alliance or your Corp on your ship |
7818s | because you sure as hell would paint it |
7819s | on there |
7825s | yeah we've comfortable tenet we've done |
7827s | few prototypes in the past of this some |
7832s | of them have accidentally leaked in |
7834s | promotional materials so people can like |
7837s | take nerve through all the press |
7839s | releases and it's something we've |
7843s | explored a lot one of the issues with |
7846s | that we found with Alliance logos or |
7850s | corporation logos on ships is that they |
7852s | become very small and very hard to see |
7855s | so we've also been we also played with |
7858s | like different ideas like is it is it |
7861s | you know is it more like kind of classic |
7864s | racing where you where you're flying |
7866s | your colors you know almost like kind of |
7868s | classic Monte Carlo races where you know |
7870s | it's it's company has its own race |
7873s | tribes like is that something we could |
7874s | do and we've looked at you know going |
7879s | more down like a banner route where you |
7881s | have specific banner ships and |
7883s | you know more kind of a classic you know |
7886s | Napoleon era type type identity but I |
7890s | the idea of kind of displaying your |
7893s | identity and you know showing pride in |
7896s | who you are and where you come from is |
7898s | is yeah it's very near and dear to my |
7901s | heart but it's something that we want to |
7902s | do when we do it we're gonna do it well |
7905s | you know I this is one of those features |
7907s | that cannot be it cannot be half-assed |
7910s | we need to be like 100% done be on the |
7913s | on it as an addition to that you said |
7918s | about streamers coming out with stupid |
7919s | ideas and the skin idea at the same time |
7922s | could there be a streamer skin so people |
7926s | can see that's a streamer which would |
7928s | say yep I'm engaged will come another go |
7930s | or something like they said about the |
7932s | million drones and things and if rain is |
7935s | listening I'll ask for you but I hate |
7938s | the idea cat ears and Hello Kitty skins |
7942s | and more pink skins for Moses so yeah |
7945s | sorry no no not anymore not anymore and |
7956s | and and that has achieved an amazing |
7959s | amount of consistency in the world which |
7962s | we now have in place and now we can |
7964s | build on that so I am very like happy |
7969s | that now we're exploring a lot of these |
7971s | taboos like colors and cat ears it's |
7975s | because it's a futuristic sci-fi world |
7977s | and it has elements like a left there |
7979s | and Colet they are more fifth element |
7981s | and fifth element like they are like |
7983s | it's a yeah exactly it's a disco |
7986s | populist like post humanistic culture |
7990s | yeah and and they would just not be |
7992s | green Qatari which they are now it's |
7995s | just what they are the green Qatari with |
7998s | less angles and it's just like if they |
8002s | broke our tears they would be connected |
8003s | so so there's just this allowing that |
8007s | freedom on top of the foundations were |
8010s | put in place yeah but it doesn't |
8011s | necessarily like take over everything |
8014s | but the the presence of that on |
8017s | of all the other consistency makes |
8019s | everything a little more dynamic yeah |
8020s | and I think we could even go we should |
8022s | like we should even think further I mean |
8025s | it 21,000 years in the future why do we |
8028s | have males and females yes exactly |
8032s | why why yeah I actually was reading |
8036s | interesting sailors I was reading some |
8039s | article that there are five distinct |
8042s | gender identities which trace back to |
8046s | like even like the Indians in America |
8050s | main they had this five I don't remember |
8053s | all five so like two seems like if two |
8059s | thousand years people had to invent it |
8061s | fine yeah |
8061s | then twenty one thousand years there |
8063s | there should be more than five yeah and |
8065s | we just have to yeah seems weird since |
8068s | words yeah let's change it yes I have a |
8074s | question from the stream on the topic of |
8075s | inspiration from Eve can either you guys |
8079s | think of any examples where you've heard |
8081s | in the gaming industry or in you know |
8084s | popular media more broadly where Eve has |
8087s | been the source of inspiration for |
8088s | something that someone has made like |
8093s | it's like I get inspired from a lot of |
8096s | games and colleagues elsewhere like I |
8101s | hear from yeah it's you know I think so |
8105s | I see an awesome system I ping you know |
8107s | I figure out if I know someone in the |
8108s | company ping them like hey super cool |
8110s | get a ping back and like oh we based it |
8112s | out of this system here and I'm like oh |
8115s | that system is based out of this system |
8117s | then then you kind of you know you go a |
8118s | big merry-go-round and end up with the |
8120s | same game so yeah III think the most |
8123s | like well the most the the example that |
8128s | comes to my mind is Dean Hall on Daisy |
8131s | Hall has been extremely vocal and clear |
8135s | about the fact that Daisy is inspired by |
8137s | EVE Online and even the games he is |
8139s | subsequently been dabbling and use a lot |
8141s | of reference material from Eve and he |
8144s | even came to Iceland in 2015 at the |
8148s | conference called slash play |
8150s | if you |
8151s | Google Dean halls let's play Iceland |
8153s | something something you will see a Paki |
8155s | bit it's probably 15 minute long and |
8158s | it's like a love letter to EVE Online I |
8160s | would encourage anyone interested about |
8162s | EVE Online to listen to to teen how he |
8165s | talks about it and and he is one of the |
8168s | person that in the world just that |
8170s | understands Eve the most the the way he |
8173s | speaks about it is extremely inspiring |
8175s | him to see that he was able to try this |
8178s | matzoh blow it about the elements that |
8181s | go into creating it just from watching |
8183s | it while playing it also but but he I |
8186s | didn't know him until after he did that |
8188s | talk so question for the audience about |
8194s | the evil non-ui |
8196s | it's been like a legend you can like |
8199s | configure it like so much but it still |
8203s | can be quite of overwhelming experience |
8206s | especially for new players have you had |
8208s | any ideas discussions or made plans or |
8213s | maybe doing a total revamp for the UI at |
8216s | some point it's definitely a first step |
8221s | in that direction and like with ether |
8225s | Wars and the new portal like we decided |
8227s | to get it out you know as soon as we |
8231s | could rather than kind of lock ourselves |
8232s | in a room for 18 months and then do a |
8234s | complete like RIBA we decided to roll |
8238s | out a single feature with this after the |
8240s | UI and now we've learned a lot we |
8243s | learned about you know we made some you |
8246s | know we made some mistakes and you know |
8247s | we've we thought some things were |
8250s | fantastic but they proved though how to |
8253s | be pure and simple silly and we also |
8257s | found out that like in some case we |
8258s | didn't push far enough and even if it's |
8264s | a you know visually it's a it's a it's a |
8267s | relatively big change but from a UX |
8270s | point of view and kind of interaction |
8272s | point of view it's actually a massive |
8274s | change and it is actually kind of forced |
8279s | us into kind of looking the Beast the UX |
8281s | of the user experience beast in the eye |
8284s | and kind of dealing with a lot of kind |
8288s | of quarter to 5:00 in the morning |
8290s | decisions from from 15-20 years ago yeah |
8295s | it's actually like it was made by 12 |
8299s | engineers in three years and we had to |
8302s | write everything the three engine |
8304s | porters for my invent |
8308s | threating moto clustering out there's a |
8311s | billion database tables like it's Jesus |
8314s | Christ how I wish they seemed impossible |
8315s | I was there I still doesn't really |
8317s | compute and two of the programmers I had |
8319s | to teach the program while we were doing |
8321s | it like freaky Anatomy |
8323s | Elmer teach me how to program I can't |
8325s | wait anymore like and he actually single |
8329s | entity problem most of the UI and he |
8331s | learnt it while he was doing it yeah |
8333s | pretty impressive actually |
8334s | yeah and and and because it's there and |
8337s | it's serves a purpose it kind of works |
8340s | we have not put enough priority on it no |
8342s | but there are some epic things there |
8345s | like the overview which is like the the |
8348s | cheap way to discover what's going on |
8350s | around you yeah it's a one-dimensional |
8352s | list or or ordered by mostly distance |
8356s | another element that makes the game |
8358s | one-dimensional where it is |
8360s | three-dimensional yeah so I think what |
8364s | we're could and the team has been doing |
8365s | on the agency is like an example of |
8368s | modern UX approaches so and the more we |
8371s | can like tackle some of these core |
8372s | systems yeah and I mean it's it's all |
8375s | about simplifying and unifying without |
8380s | dumbing the game down you know it is |
8382s | still a you know it's it's a game that |
8384s | should be easy to learn but hard to |
8386s | master and that's that's the key and |
8388s | that's kind of what the that's basically |
8391s | kind of the the flag that the UI guys |
8394s | have been been kind of running on to in |
8396s | this effort and I've ever seen like I |
8399s | mean we've seen with the new agency and |
8402s | also activity tracker I mean people are |
8405s | starting to dabble into all sorts of new |
8407s | things they hadn't done before because |
8408s | you know they're just browsing around to |
8411s | the agency and they can read about it |
8412s | and like oh you know I've never had the |
8414s | guts of asking what this system is about |
8415s | and here's a little blurb and you know |
8418s | how I can get in now funk usually the |
8422s | activity tracker yes like I oh that's |
8424s | like feeds directly into you absolutely |
8426s | it's like like I use Travie to manage |
8429s | myself lighter note question like you |
8439s | showed the square of the cube of corpses |
8443s | like one thing that has been bothering |
8445s | me is that all the courses are the same |
8449s | one and there are some low poly model |
8452s | probably 10 years 12 years old by now |
8456s | are we going to see some more diverse |
8460s | corpses maybe looking like the avatar |
8464s | that you created meticulously at the |
8467s | beginning of your journey I would |
8470s | absolutely love if we could do that |
8474s | there is an issue with rendering |
8477s | characters in space that we've been |
8479s | actually been poking at that problem |
8483s | maybe 30 X 12 this will open up new |
8486s | doors for us but well if death is a |
8489s | serious matter |
8490s | yeah but these things that like you know |
8495s | personalize the game I'm very fond of |
8499s | them those like I have I have few |
8501s | systems that I really love like I love |
8503s | the decoration system the metals but I |
8507s | always have to Google how to find it |
8509s | it's like so well hidden but it's a |
8511s | fantastic system and one of my main |
8514s | characters I'm in a small co-op with a |
8517s | Nazi CPU and we we spent a lot of money |
8521s | on giving each other really stupid |
8523s | metals for really stupid stuff we've |
8525s | done a game I really love the bio I can |
8529s | hang out hang outside cheetah for hours |
8532s | just right-clicking people and reading |
8534s | BIOS sadly maturity of people just use |
8537s | them as a dumping ground for for |
8540s | information they need for like yeah for |
8542s | the time it's resistant yeah |
8547s | but my but the newest favorite is when |
8551s | you mutate a module we get the name of |
8554s | the person who mutated in your tune |
8556s | underneath it I I love that I actually |
8559s | like I think it's fun mutating stuff but |
8563s | it's almost become like more more of |
8566s | like my activity tracker is trying to |
8568s | find like you know a good set of modules |
8570s | made by the same person you know that |
8572s | purist yeah it's actually interesting |
8582s | with this the modules and this year is |
8585s | because they're the database has two |
8587s | representations of items yeah one is |
8590s | type in quantity and one is a single |
8591s | tone yeah are they new to the most or |
8593s | single terms yeah and see we could have |
8597s | more single just use them more single |
8599s | terms today so we make progress on the |
8603s | topics but yeah thank you so we're what |
8608s | you can do to help us help you Hilmar |
8615s | well I mean this element of the new |
8617s | players I think I'm on line when you |
8620s | look at our own new player experience |
8622s | yeah compared on porting into a play |
8624s | around new player experience yeah stay a |
8627s | night I think your line is alive today |
8629s | because of play around their corpse as |
8632s | well and the work that has been done on |
8633s | that front |
8634s | yeah so that is by far the biggest help |
8638s | absolutely yeah and also I mean like |
8644s | feedback feedback feedback but reports |
8647s | and feedback we actually it helps a lot |
8651s | and sadly new players are not not |
8654s | posting those bug reports no it's |
8658s | actually of course I mean we get a lot |
8660s | of feedback yeah but it's like we don't |
8664s | get a lot of feedback from players about |
8667s | new players yeah we have actually |
8670s | installed a program at CCP which is |
8672s | called the meet and greet where we've |
8673s | got an veteran if players to greet new |
8676s | players |
8678s | and give them little chips when they |
8681s | meet them and that has been a wealth of |
8684s | insights into what is actually going on |
8687s | going on with new players and what's |
8689s | struck but what new players are |
8691s | struggling with no and it's it's often |
8694s | much smaller things yeah than we think |
8697s | so |
8698s | all the things that you have been doing |
8700s | on this front has been massively helpful |
8702s | and now that we are more focusing on |
8705s | this area then giving us feedback and |
8709s | ideas on how we could better on port a |
8711s | half a million people per year into this |
8714s | universe hmm |
8715s | that is by far the most helpful yeah |
8720s | it's also been really interesting going |
8722s | through and learning from new player |
8725s | corporations how they do their |
8726s | onboarding because yeah I mean in some |
8729s | cases they weren't partying it's way |
8730s | better than our own pudding I like them |
8733s | stay they have you know able to see what |
8736s | they do to do it like yeah you see the |
8738s | axle seats and support tools new player |
8741s | organizations have to be able to do this |
8744s | it's on one hand inspiring yeah see the |
8748s | work that people go through and in the |
8750s | other hand it's like oh my god the pain |
8752s | were inflicting on people on both sides |
8759s | yeah but I think it's it's uh I love it |
8767s | yeah yeah but I mean it's it's it's |
8775s | actually been really interesting going |
8777s | through the nuclear experience and and |
8779s | and doing it again again and again and |
8781s | again and again and we're actually |
8783s | finding a lot of like quirky things that |
8787s | we were just kind of you know as if |
8789s | players we were so used to kind of those |
8792s | strange interactions yeah and you don't |
8795s | really you don't really see them until |
8797s | you get like new set of eyes yeah |
8800s | to look at them and and you know the |
8802s | smallest suggestions you know I often |
8806s | times I'm baffled that I hadn't thought |
8808s | of it one thing that's actually |
8811s | just just hit CC yesterday is we're |
8816s | testing out a new thing called fitting |
8818s | warnings where he actually gets more |
8821s | when you're fit you're here you get like |
8823s | a small white explanation mark yellow |
8826s | explanation mark already explanation |
8827s | mark if your faith is wrong or doesn't |
8831s | function or work and like it's one of |
8834s | those things that of course it makes |
8836s | perfect sense like how can I live |
8838s | without it yeah sort of a suggestion |
8849s | sort of thing about the new player |
8850s | experience you're saying how much work |
8855s | these new player entities put in I've |
8860s | been in the Academy I've run an academy |
8863s | and it is a lot of work it's a ton of |
8865s | work surely a way to actually help those |
8869s | guys is to signpost these new plays to |
8873s | them they're they're already with a |
8874s | structure is giving them to it which is |
8882s | a way to to create a breadcrumb trail |
8886s | into that we have built in pyres about |
8896s | being scared of favoriting any |
8899s | corporation over another yeah and while |
8902s | that's good on the veteran site that we |
8905s | try to be as unbiased as can be we need |
8909s | to get out of that bias when it comes to |
8911s | new player organizations even though I |
8915s | mean you you you could like if you start |
8920s | to work with more concretely with some |
8922s | of them okay maybe you're not working as |
8924s | much with all of them and all those |
8926s | things but we just have to go through |
8930s | and live through those mistakes rather |
8932s | than have the fear of like we can't show |
8933s | favoritism hmm and I just think we need |
8936s | to well identify it's not that we need |
8939s | to identify you know who they are and |
8940s | just work much closer with them without |
8943s | having this fear |
8944s | like we're showing some favoritism for |
8946s | that the the it's a big huge topic it's |
8949s | a big huge strategic initiative an |
8951s | extreme amount of hard work has been |
8954s | done by the player community we need to |
8955s | embrace that and just get out of this |
8957s | fear about like rezoning favoritism mmm |
8959s | we just put the specific ones in the |
8963s | fleet finder and they're just here and |
8965s | they are there allocated because we have |
8967s | decades of data to show people are doing |
8969s | awesome work oh so I've mentioned this |
8972s | to to des before other events you did a |
8976s | thing with twitch recently well say |
8979s | recently in the last year where |
8981s | streamers could come and try Eve and way |
8986s | of deal they had with twitch they had I |
8989s | think that was an invaluable resource to |
8991s | see how new players physically react |
8993s | because you can see these streamers on |
8995s | screen playing the game and instead of |
8998s | think of you guys playing it a hundred |
9000s | times singing why they're not getting |
9001s | this actually visually seeing someone |
9005s | struggle I think be a valuable resource |
9009s | is that would there be plans to do that |
9011s | again |
9012s | absolutely like I mean we are doing user |
9015s | testing in-house now and and it is |
9018s | actually it is actually great content I |
9021s | mean it's yeah sometimes painful twats |
9023s | yeah yeah very interesting you mention |
9026s | it |
9026s | we didn't do it for that purpose but but |
9029s | to do like I public hopefully has the |
9034s | public use of testing hopefully use it |
9036s | yeah and Emily P I can just see like |
9038s | yeah if you came to Center in a meeting |
9040s | room get our streamer to go and play the |
9042s | game and just go through the narration |
9044s | of it happening that would be a gruesome |
9045s | experiment it'll be a painful experience |
9048s | a great idea extreme the designers then |
9051s | as well on the form of guiding players |
9063s | to the new player friendly corporations |
9067s | I must say that when I recently real old |
9071s | in in Eve and started a brand new |
9073s | character no ties it took them less than |
9077s | a day |
9078s | to actually write me an email to tell |
9080s | them like hi we are pandemic horde in |
9084s | this case we're pandemic heart and this |
9086s | is who we are and blahdy blahdy blah I |
9088s | mean they they tend to find new players |
9092s | pretty quickly it's my experience yes I |
9095s | I think that's true to some extent but |
9100s | there is this reputation of EVE Online |
9102s | that everyone in EVE Online is out to |
9104s | scam you yeah so there are a lot of |
9107s | people I mean in this case you know what |
9109s | containment court is and you become okay |
9111s | maybe I'll throw that out okay or no but |
9114s | if you're a genuine new player you won't |
9118s | know the difference between that and |
9120s | that and just the anxiety about like |
9123s | okay I've heard that the community is |
9125s | out to get you which is not true but it |
9128s | is a certain impression we like I said |
9132s | we need to get out of her fear of |
9134s | favoritism and aspires and we just need |
9137s | to walk into this domain of a being just |
9140s | much more deliberate on this front yeah |
9142s | and just do that and deal with the |
9144s | consequences rather than sort of tiptoe |
9147s | around the problem of like no become to |
9149s | that we can't show favoritism and here |
9151s | we are after 16 years with your people |
9153s | doing like crazy model work to save the |
9155s | game and like it's also up it's not also |
9159s | not kind of showing you you good |
9163s | corporations to start with it's not and |
9166s | like you know hey these these are good |
9168s | started corporations like it's not it's |
9172s | it's also about breaking this like |
9175s | barrier of you know taking the social |
9178s | step it is a very difficult step yeah |
9180s | it's in like kind of you know saying |
9183s | hello and local for the first time is |
9184s | it's a it's a difficult step and joining |
9187s | a corporation it's like you know you you |
9190s | you create like a must enough of you |
9192s | know worries and no waste expectations |
9196s | kind of where they laugh at me laugh at |
9200s | me yeah I rolled a new character of a |
9209s | few years back and I mean |
9211s | so trying to bring some you guys in but |
9213s | being in a kind of a high skill point |
9216s | high kind of play style of game it's |
9221s | really hard to bring noobs in and there |
9224s | comes the skill point gap first you ask |
9227s | him to do something and oh I can do that |
9229s | in two months so and and currently like |
9232s | the skill injectors they help you make |
9234s | alts but new guys don't have the money |
9237s | unless they buy the tons of Plex they |
9239s | don't have the money to get that cap so |
9242s | I find these new skill point things even |
9244s | tedious very functional in a way but is |
9247s | there any any other ways to kind of |
9249s | close him in a regular and like a real |
9251s | new player to get that real capital of |
9254s | skill points a little bit faster yeah so |
9257s | I mean skill injectors were massively |
9261s | good in at least in after dr. can't the |
9265s | impression that there is no way to catch |
9267s | up even okay I think buying all the |
9270s | skills is something like thirty thousand |
9272s | dollars but it's obviously a lot of |
9275s | money and nobody does that |
9276s | well somebody has but not everyone does |
9280s | is that then at least you have a way out |
9283s | of the impression that there is no way |
9284s | to catch up because before there was |
9286s | just impossible to catch up it was just |
9288s | a physical unreality there's no way of |
9291s | doing it but but you are saying about |
9294s | like particular play styles and bringing |
9296s | in people and things like that there |
9299s | might be ways of like giving you a fixed |
9303s | moment to try something out for our time |
9306s | box something like that in some context |
9310s | somewhere in the world not everywhere |
9312s | like there are ways to do it without |
9315s | like breaking the value of skill points |
9317s | that people have accumulated over time |
9319s | or creating something where we're we're |
9323s | noob characters all of a certain are |
9325s | tipping the scales and fleet fights yeah |
9328s | but we've also been we'll also been |
9330s | experimenting with things like you know |
9334s | double training weekend you know kind of |
9336s | gaining skill problems from through |
9338s | action the latest one was of course |
9340s | skills for kills where you got a small |
9343s | number of |
9345s | points for the first kill you made it |
9347s | stay so it's kind of incentivizing |
9349s | people to play and and gaining skill and |
9352s | I mean we are we are doing tests like |
9355s | that that with kind of you know early |
9358s | retention and and the early your early |
9360s | life we're doing those tests with that |
9362s | in mind and there could be an |
9364s | interesting Avenue there where you |
9366s | basically you can accelerate your |
9368s | training up to a certain point as a new |
9371s | player by by being active and you know |
9373s | the game |
9375s | it actually was before we released the |
9378s | game then we had the taskmaster inspired |
9381s | by optimal line like we were all playing |
9383s | mostly my line it was command line |
9384s | there's a massive inspiration for Eve |
9386s | and the the the gaining progression |
9390s | through doing was very much a feature of |
9392s | him online and it's actually mark |
9395s | growing hitting at all with your sport |
9397s | he's actually the inspiration of the |
9399s | offline skill training system of Eve |
9401s | because we all left on macros running |
9403s | came the day after and you have |
9405s | accumulated progression over the night |
9407s | such a good feeling then was like okay |
9409s | let's make a system that does that yeah |
9411s | and it's actually the eve skill system |
9415s | could be better to capture all of that |
9417s | feeling because sometimes your macro |
9419s | broke so sometimes it didn't work and it |
9421s | didn't have the skill points so if there |
9423s | was variability and how many skill |
9424s | points you would accumulate it would |
9426s | more capture the feeling but in any case |
9428s | the activity of doing things giving you |
9430s | skill points we had programmed that |
9432s | whole thing into the game you had to |
9433s | take it out because the database |
9437s | couldn't handle the load of doing it so |
9439s | it is very much has been a part of the |
9442s | thinking to make progression more an |
9444s | active process it won't fix the issue |
9447s | you're talking about which is just like |
9448s | you want to take people to here and |
9450s | they're here but something like a pine |
9452s | box in limited on a certain place might |
9454s | be a way to do that but yeah I mean |
9458s | these are all the elements we have to |
9459s | take into the new player experience |
9461s | challenges and some of those require |
9464s | solutions which are out of our comfort |
9466s | zone definitely go to the next topic |
9471s | yeah |
9473s | identity and eve online yeah who are you |
9478s | an EVE Online is it |
9481s | it's your Eve identity more true than |
9483s | your real identity I'm more interested |
9486s | in like the next picture we have yeah I |
9504s | I think a lot of this is about what |
9506s | we've been talking about like |
9507s | variability of shape skins |
9508s | yeah the ability to wear your colors in |
9512s | terms of who what your allegiance is I |
9515s | think we are varying way too much the |
9517s | actual character yeah the corpse is not |
9519s | your character yeah you don't really see |
9522s | the character that much in the |
9524s | experience you don't have to go full on |
9528s | like ambulation in bars in space |
9530s | stations yeah we have the characters we |
9532s | could do more with them and it's also I |
9534s | think it's there's also something in |
9535s | this notion of like I'm not shooting a |
9539s | not suiting a character I'm shooting |
9541s | Hilmer yeah there's something there we |
9543s | can yeah we should definitely push |
9545s | further and this make it more personal |
9548s | make it more you know I am I am I'm |
9552s | killing you not the that you're |
9555s | flying |
9555s | yes it's yeah III think and and what |
9561s | we're talking about gender identity |
9562s | before yeah like the Indians had five |
9565s | and we have two twenty one thousand |
9568s | years there must be more mm-hmm I I |
9571s | think there's a lot of stuff like that |
9572s | where we're not being sci-fi enough no |
9576s | and I think there is a there's a I think |
9581s | there is so many great potentials as we |
9584s | can push yeah things in and I think and |
9589s | you know we kind of we kind of laugh |
9591s | over the Katya question but I mean it's |
9593s | a question we get every event absolutely |
9594s | and I know totally have copiers look at |
9598s | left they would have car tears yeah and |
9599s | they would have something beyond car |
9601s | tears I don't know what it is but we |
9604s | should have it yeah who tells my future |
9606s | yeah future animal future animal yeah |
9610s | yeah yeah then we do an April Fool's |
9614s | joke with like mechanical cat ears at |
9616s | some point yes I've seen a concert I |
9618s | think I think at least I had something |
9620s | it's like that |
9621s | I want that it looks super cool yeah |
9634s | bunty's identity bounties it was cool |
9643s | when we did it in Revelation and that |
9644s | was a very cool expansion trailer idea |
9647s | although a lot of it it is just not it |
9652s | is not having the intended consequences |
9653s | no and it's a very clear sci-fi trope of |
9660s | being upon the other and it's a it's a |
9664s | it's a misma fantasy that you can't |
9669s | really at least not through the system |
9670s | be above the hunter in a real way and |
9673s | Eve and and having that would have |
9676s | notoriety would have way to form some |
9680s | regulation of some behavior in the world |
9683s | so it is not an easy thing to solve no |
9688s | it's not I I remember when I saw the |
9689s | bounty system it looked like I I thought |
9692s | it would work yeah but it's not working |
9694s | and yeah I mean it's it's one of those |
9697s | things that sounds well on paper yeah |
9699s | but then in reality it is kind of yeah |
9702s | just didn't hate it but but it's a lot |
9704s | like a lot of identity and even when |
9706s | goes into what your profession is yeah |
9708s | and and the fact that okay you can be a |
9711s | space trucker or you can be a miner but |
9714s | you can't at least not through the |
9716s | design of the game be a bounty hunter |
9718s | and it's a very like clear identity |
9721s | expectation because so many sci-fi |
9723s | movies are so much about that yeah I |
9725s | mean later on there's a lot of the |
9728s | inspiration and he's concretely a Ponte |
9730s | hunter all of I mean everyone loves for |
9733s | hat a pop of fact and puzzle path when |
9735s | he was you know developed there was |
9737s | supposed to be like a secondary shallow |
9739s | character |
9740s | yeah it's possible character yeah yeah |
9745s | what do we have next part where they're |
9748s | asking us to take more breaks take more |
9750s | breaks yeah I had this beautiful pink |
9752s | picture yeah allowing a player to change |
9762s | their race without changing their name |
9764s | for example it might happen you started |
9765s | a character 10 years ago when you |
9767s | returned to the game you don't really |
9768s | identify with that character very much |
9769s | anymore yes this is a very interesting |
9773s | question and this is actually a |
9774s | conversation we've been having a lot |
9777s | both unlike changing gender changing |
9781s | race mixing race mixing races that's |
9785s | another another thing we've been talking |
9787s | a lot about mixing genders yeah it's |
9790s | hard to mix gender because then you're |
9791s | mixing body socks which is kind of |
9794s | attack a heart attack |
9795s | terms okay you're mixing like 3d models |
9798s | but but because we're we're manipulating |
9801s | a model with yeah with the races yes but |
9805s | it's uh it's definitely uh yeah I mean I |
9809s | think it's kind it's one of those things |
9811s | that have you know the world has changed |
9814s | so much in the last 20 years 16 20 years |
9816s | and this is like one of the things that |
9819s | I mean we probably couldn't have |
9822s | foreseen it's actually like unless I saw |
9826s | this new story I don't know from last |
9828s | year when it was so that there was a |
9830s | Chinese couple they had the baby and the |
9833s | baby was not very pretty but both of |
9837s | them are very pretty but that is because |
9839s | they have had so much plastic surgery |
9841s | surgery done to that the the baby was a |
9845s | product of the rocks of genetics but |
9847s | they themselves like beauty treatments |
9850s | are such a huge thing in China and Korea |
9852s | well it's mostly in Korea Kenny's going |
9854s | to Korea to get beauty treatments and |
9855s | they're so good at it that they didn't |
9858s | know but it's like if people are doing |
9861s | this today |
9862s | mhm and in a way changing race and |
9866s | changing boy types of whatever than like |
9868s | 21 thousand years from now you would be |
9870s | changing body types and whatever just |
9872s | does it change your socks yeah |
9873s | so like to be true to the fact that he |
9876s | of the world then then this should just |
9879s | be allowed yeah this would be way more |
9881s | fluidity yeah so short break and then |
9887s | last couple of topics yes the plan |
9892s | alright and we are back three hours 42 |
9896s | minutes 33 seconds we have coffee we got |
9899s | coffee yeah who has a big improvement a |
9902s | huge improvement |
9903s | yeah I can go for a notes right now yeah |
9905s | definitely should we we only have two |
9907s | topics left to cover okay but we can |
9909s | talk about these topics we can indeed so |
9913s | the second to last topic for today is |
9916s | community and I actually want to take |
9919s | this now we've talked a lot about |
9923s | community here today and you know the |
9926s | fantastically players that make the game |
9928s | and the game you know wouldn't be much |
9930s | without the community and it's actually |
9934s | been a really this has been an |
9935s | interesting year with with not doing fan |
9937s | fest and Iceland kind of moving to |
9939s | moving to the world tour and it's been |
9942s | really interesting kind of getting |
9946s | closer to players through that because |
9948s | kind of I mean coming twice in this epic |
9951s | and fantastic and you know amazing event |
9953s | but actually going going to the players |
9959s | you know it kind of lowers the burden of |
9961s | having to you know pack your bags and |
9963s | flight to Iceland yeah it's been very |
9968s | kind of different I have to say I |
9971s | remember first when you made Fun Fest we |
9974s | made Fun Fest kind of like we were in my |
9977s | office with Nathan and Ally mm-hmm and |
9980s | we were talking about some outbreak on |
9984s | the forums yeah and it was something oh |
9987s | how we're gonna interface with this the |
9989s | current fluid to sewer problem that was |
9992s | going on don't even remember what and I |
9994s | said something like I wish we could just |
9997s | invite them over and then like when you |
10000s | have like methanol in the room yes let's |
10002s | do that |
10003s | yeah let's do it when every wave says |
10006s | it's |
10007s | with alia Alia that and then we've got |
10010s | people over two thousand four people |
10012s | came and it was extremely more |
10015s | productive than talking to people on |
10017s | forum yeah obviously we have the CSM we |
10020s | have all these mechanisms but farm fest |
10024s | has now become such an institution and |
10026s | there's a particular type of a player |
10028s | that comes to Iceland for fan fest and |
10030s | there's a particular mode there's a |
10032s | particular context that the feedback |
10035s | starts to be uni-dimensional CSM also |
10039s | becomes a function of its the way it is |
10043s | populated like it is a democratic |
10046s | process people come in there with |
10048s | certain agendas and it becomes a certain |
10052s | institution limits feedback in a way I |
10055s | found it very refreshing now going |
10057s | around the world yeah on the world tour |
10060s | coming here to Finland where there's a |
10064s | particular type of focus energy which is |
10067s | very different and when I was in |
10069s | Australia absolutely |
10070s | I was actually super inspired but going |
10072s | to Australia and I learned many things |
10074s | about Eve and about our players by being |
10077s | there one thing in particular I learnt |
10080s | in Australia was it came out from many |
10083s | uncle's is that Australia so sparsely |
10087s | populated yeah the people are very |
10089s | disconnected in Australia so there were |
10092s | a lot of people in rural Australia |
10093s | playing in line to connect with other |
10095s | people and I thought even line was more |
10098s | an urban thing I I thought our players |
10100s | were more in series yeah yeah then then |
10103s | in rural areas and I actually took a |
10106s | look at it and it's just not the case |
10109s | yeah like even line is not as much of a |
10111s | city game as you think |
10113s | I took a look at how many people we have |
10115s | in London for example not a lot of |
10118s | people in London there's a lot of people |
10119s | in the UK yeah it's just not as much in |
10121s | London as I thought they were yeah and |
10124s | and that was a new dimension then it was |
10127s | like I don't know talking to Australian |
10131s | players in particular which are I don't |
10132s | know there's some special specimen of |
10135s | hardcore players in Australia I think I |
10139s | think Australia is |
10141s | the hard core concept to begin like the |
10143s | spiders the snakes there whatever |
10146s | crocodiles and sharks and like and a mad |
10149s | son - yeah exactly it's a country kind |
10153s | of like Iceland out to get you yeah but |
10156s | it has just more tools like we don't |
10159s | have half of this in Iceland yeah no no |
10160s | so as a result they're rather hardcore |
10163s | and I remember like I don't know we've |
10166s | been dealing with this cloaca camping |
10167s | thing for like ever like our customer |
10170s | support channels are full of this cloaca |
10172s | camping thing and I'm like why is this a |
10176s | problem did it don't understand the |
10179s | logic of the problem because why are |
10182s | people so irritated by what seeing a |
10184s | cartoon in your chart which is what it |
10189s | was mainly hmm but when I understand the |
10192s | psychological extortion and pain it |
10194s | causes by feeling it from talking to |
10196s | this seriously hardcore people like why |
10198s | are you so afraid than somebody in your |
10200s | chart and it wasn't until I understood |
10203s | it's the agency problem of like you can |
10205s | involve so much emotional pain without |
10207s | having any recourse back and I |
10210s | understood this logically but like |
10213s | feeling the the visceral paying above |
10217s | this was like okay it's not just a fake |
10220s | problem it's an actual problem yeah and |
10222s | I think some of that I mean III for all |
10226s | my engagement to be players over decades |
10228s | I was not able to really get it until I |
10232s | was there in Australia mmm with all the |
10234s | spiders and snakes and hardcore players |
10235s | to my successor yes so i i've certainly |
10240s | and like here in finland it's a it's a |
10242s | different way to sometimes gaffed often |
10245s | the same feedback but in a context and |
10247s | with emotion that certainly has driven |
10250s | me to more action yeah yeah no |
10252s | definitely it's definitely you know it's |
10255s | been a lot of work and you know creating |
10258s | keynotes every few weeks is it's not the |
10262s | really sustainable business my work |
10266s | force has kicked me why are you going to |
10269s | Finland you've been travelling like God |
10271s | knows what why are you going to be not |
10272s | well to to forest at home no there's no |
10275s | the question why why yeah but what I |
10285s | actually what I really enjoyed is kind |
10291s | of you know giving all these talks and |
10294s | meeting all these people like just you |
10298s | know being so close to our community and |
10300s | feeling kind of the the really |
10302s | difference between like there's like a |
10303s | there's a certain thief in in Holland |
10306s | and kind of you know the the banner |
10307s | loops and and didn't Germany it's like |
10309s | there's a different feel to a if player |
10311s | there and they're kind of you know |
10313s | worries are slightly different than like |
10315s | when you go to Vegas and that's way more |
10317s | rowdy and like you know it's it's |
10320s | standing on stasis in Vegas it's a |
10322s | little bit like a cage fight yeah your |
10324s | basic like you know you're just like dot |
10326s | seeing questions right and left and you |
10328s | know yeah and then you go to Finland and |
10331s | there you can just like talk for hours |
10333s | and people like take everything in and |
10335s | unless probably and it's been it's yeah |
10338s | it's been it's bit like I said a lot of |
10340s | hard work and it's it's been very |
10342s | different and different in a good way |
10344s | but I actually look forward now coming |
10347s | out of all that and like having some |
10348s | epic fan fest in a character oh it is on |
10355s | after all this yeah and actually fan |
10358s | fest in Reykjavik it's also super |
10360s | important for us yeah such a great |
10363s | moment to kind of you know you're kind |
10366s | of been staring at the same problem for |
10369s | months and you know you that problem |
10372s | kind of consumes all your waking hours |
10374s | and just getting like players out |
10377s | Reykjavik and and just pulling you out |
10382s | of that pits and and allow you to kind |
10383s | of see the amazement mm-hmm amazing |
10386s | thing that we've created yeah it's |
10388s | really I mean it's super energizing for |
10391s | your development yeah and but it's also |
10394s | been great I mean we've been sending a |
10396s | lot of developers all over the world to |
10397s | serve a lot of people have seen yeah I |
10401s | know I guess my takeaway out of some of |
10403s | this is that often we talked with about |
10405s | the eve community like it is it's |
10409s | consistent one thing you know and of |
10413s | course you know it's not like that |
10415s | intellectually you know it just like you |
10418s | know like I don't know the European |
10421s | Union is not a consistent thing there's |
10424s | like Italian Swedes are not very |
10428s | consistent know each other and you know |
10433s | this but when you experience it through |
10434s | getting these different slices of like |
10437s | how different the conversation is in its |
10438s | place |
10439s | yeah I like it gave me a bit of sort of |
10443s | thought about like okay are we caring to |
10446s | unit dimensional inputs into yeah into |
10451s | our process because when you assume a |
10453s | level down it starts to be very |
10454s | different yeah and it kind of feeds into |
10456s | this topic we're talking about earlier |
10457s | where you know you don't look at even |
10459s | line as a house but you look at even |
10461s | line as a city yeah there is kind of you |
10463s | know these multiple pockets of of |
10466s | different cultures that come together |
10468s | and create you know this this dynamic |
10471s | place that's that new happiness yeah but |
10474s | it is like you know my house is way |
10476s | different from your house yeah and you |
10478s | know what happens in the shadows here is |
10480s | something you know yeah you will never |
10482s | know about I think we have as a company |
10485s | fallen victim a little bit to hear is |
10487s | the organized list by priorities yeah |
10489s | from the community and there is just no |
10493s | there is no such list no like when I |
10495s | talk to players in Australia and I talk |
10497s | to players in Finland it is very |
10501s | different conversations yeah and and |
10503s | they're much deeper their most more |
10505s | specific and detailed in their |
10507s | individual topics so yeah I I've been |
10513s | inspired by kind of going almost like a |
10516s | level deeper yeah and it's also because |
10519s | the game is so dynamic and the community |
10522s | is so dynamic and it's so fluid its |
10524s | ever-changing yeah so actually sitting |
10526s | down and meeting people and talking like |
10528s | I mean the it's amazing kind of you know |
10532s | the biggest problem in the world three |
10533s | months ago is is a husband no it's also |
10538s | I found it interesting because when |
10541s | you're talking first in Iceland you're |
10542s | Iceland you live in Iceland people |
10544s | coming to you yeah but in the world tour |
10546s | we're going to them no it's very |
10548s | different |
10549s | oh yeah like even just the the context |
10552s | of being there yeah like it's more full |
10554s | immersion I found yeah and certainly it |
10558s | was full immersion here last night but |
10559s | we're in the sauna I would never do that |
10563s | in Iceland I I like yes I go to sleep |
10565s | yeah I can confirm that this sound |
10567s | actually can house 10 people yes we push |
10571s | the limit see we take questions on this |
10576s | or question from the stream is do you |
10582s | guys know when the even London tickets |
10584s | will be going on sale next week from the |
10588s | back of the room cool you guys so you've |
10596s | had your first taste of going out there |
10599s | and meeting players all over the world |
10602s | is it something that personally |
10605s | ssp helm or is it something that you're |
10609s | going to keep on doing now now that |
10611s | you've got your first taste so I've come |
10617s | to wake a certain event all over the |
10619s | world to have gone there before but now |
10621s | when we're doing them in such diverse |
10623s | places often this was kind of like well |
10627s | I've never gone to Australia and and and |
10630s | going to a place like Australia you're |
10634s | so much out of your element and it's |
10636s | sort of in your feeling being there it's |
10639s | like being on another planet it's so |
10641s | isolated and there's just experiencing |
10645s | discussions about them online in such a |
10647s | different place and context inspires you |
10649s | differently |
10650s | mmm than before and it's just amplified |
10654s | when you're doing it in Australia in |
10656s | Finland I need to go to Russia I've done |
10660s | it in China I've done it a lot in |
10662s | America because often we do these things |
10665s | around trade shows |
10666s | I obviously travel a lot so I meet a lot |
10669s | of Eve players there was just something |
10670s | about this different concentration and I |
10673s | think I mean to request anyone go to |
10675s | more yes absolute |
10676s | clip but what are we then gonna do with |
10678s | this world tour concept meets having a |
10680s | fun fest in Iceland yeah |
10681s | because doing both like we will just be |
10684s | on the road for yeah yeah and my wife is |
10688s | not watching this try to make sense on |
10695s | the other end but and I and we will do |
10698s | some post mortem of all of this or |
10700s | retrospective once we just finished all |
10702s | the world tour what do we then to for |
10704s | next year or certainly put down gonna |
10705s | have fun fest it's gonna be in April so |
10709s | we will have to do some big summit |
10710s | meeting of what what to be them to going |
10713s | forward based on alert but definitely I |
10715s | would be going more having these kind of |
10717s | deep dives into into segments of the |
10720s | community whether it's by country or by |
10722s | play style or by some other |
10725s | demographical variables but it's also |
10730s | been because you know this this what you |
10734s | know new keynote every few weeks it's |
10737s | also kind of pushed us in different |
10738s | directions like really looking at like |
10740s | hey what is our message like how do we |
10744s | communicate how do we talk at these |
10746s | events like this format here is a brand |
10749s | new format we haven't tried before |
10750s | anyway I'm actually enjoying it a lot |
10752s | even if it's like getting close to four |
10755s | hours of streaming and you can see like |
10757s | the stream theme being like shaking |
10760s | because it helps the camera for still |
10762s | for so long thank you yeah and and it's |
10765s | even to the point because one of the |
10767s | things we decided not to do it will tour |
10769s | and we have now decided just to do way |
10770s | less off is this antlers presentation of |
10773s | road maps because when you have five a |
10775s | band you cannot do the same road map |
10777s | five times it just doesn't work and we |
10780s | have just learned from the experience of |
10782s | of testing various things on these road |
10784s | maps they just don't work very well and |
10786s | it's not just for us they don't work |
10787s | well for any company all companies are |
10790s | mostly stopped talking about their |
10792s | future developments they talk about what |
10794s | they're doing and then they announce |
10795s | what they're doing and then it comes out |
10797s | next week there used to be when we were |
10799s | starting in online journey this idea of |
10802s | talking about future development of |
10804s | products worse was almost like a design |
10807s | pattern you could follow everyone has |
10809s | stopped |
10809s | because what it puts you into it puts |
10812s | you into caring more about the future |
10813s | than the pleasure yeah and this has made |
10816s | CCP obsessing about our development |
10819s | roadmaps that has caused the stagnation |
10823s | issue we're dealing with in the actual |
10825s | game because our eyes are always about |
10828s | like what are we developing and if I |
10830s | look at the track record of some of her |
10832s | development recently we often spend |
10834s | enormous amount of time doing new things |
10836s | yeah we release them to the game I look |
10839s | at the metrics it just didn't make any |
10841s | difference then we do something like |
10843s | lockup lockout which is not a lot of |
10846s | work in the sense of road maps but it |
10849s | has massive impact and we can debate |
10851s | whether they're good or bad but at least |
10853s | we are having an impact on the situation |
10855s | so by forcing us into okay what do we |
10858s | talk at about events if we're not |
10860s | talking about road maps in fact we have |
10863s | been talking about is data inside |
10865s | studies about the world yeah getting |
10869s | dark silo going by a story for sure I |
10872s | mean we have we have 16 years of content |
10875s | and a lot of it is I mean doing kind of |
10879s | the archaeological you know studies of |
10882s | just going through and you know looking |
10884s | at old screenshots an old design |
10885s | documents I mean it's it's actually been |
10888s | really really good and healthy because |
10891s | you know you you start to kind of give |
10893s | people context to why we're here and how |
10895s | we got here and and even the Katia psy |
10898s | in Amsterdam yeah like we were well |
10901s | maybe we would have done it but that |
10903s | then gives space for us to pay a lot |
10906s | more attention about what rock silicon |
10907s | in the work going on in the world by |
10910s | elevating that into these platforms |
10913s | because it's super interesting and |
10915s | valuable stuff yeah and sometimes we |
10917s | just to distract it about like okay what |
10920s | is our road map how is it tracking |
10922s | always talking about that when most of |
10924s | the energy and value of the game is in |
10927s | the elements which are actually |
10928s | happening on TQ every every minute and |
10930s | every day yeah and it's also it has |
10933s | allowed us to - it has allowed us to |
10936s | allow them now inspire the future yeah |
10939s | what are the issues going on right now |
10941s | and |
10942s | allow them to prioritize for the future |
10945s | rather than like going on States and and |
10947s | you know promising a space elevator yeah |
10951s | exactly at some point it starts to |
10954s | become its own thing because we have fun |
10957s | tests and because we have an event now |
10958s | we have to decide some content in a |
10960s | development sense to put on the states |
10962s | and often that is based on a moment in |
10966s | time that becomes a three-year roadmap |
10968s | that then becomes invalid a year later |
10970s | because everything around the game are |
10972s | seems changed or inside it yeah so I |
10973s | actually like the energy which we're now |
10976s | in after all this getting more precise |
10978s | feedback in different context is talking |
10982s | more about what's going on and Eve what |
10984s | players have been doing the history and |
10986s | all the things which are going on and |
10988s | less about this in the next expansion |
10991s | this this this this is coming and then |
10993s | let me just put you in the place of |
10994s | aiding for six months and all we are |
10996s | only half of it cops yeah would you say |
10999s | that um a management level which both a |
11004s | few are members of that you are |
11007s | currently working more agile as the term |
11010s | is in in software development as you |
11012s | both know then then what you used to be |
11020s | kind of panic mode that you're under |
11023s | delivering because we have to go up |
11025s | everything back we had you know we had |
11026s | made big promises and now we have to |
11028s | figure out how to kind of work around |
11029s | the big promise |
11030s | so that's East a lot of things in |
11033s | development but of course like any |
11035s | change these changes are quite hard and |
11038s | they take time to kind of settle in |
11039s | there is a lot of like you know there is |
11042s | still a lot of push to to talk too much |
11048s | about some things I mean I definitely |
11050s | think that some features should be |
11051s | talked about and we should announce them |
11053s | you know before and and you know we |
11058s | should put them on test servers for you |
11060s | know longer periods of time but there |
11064s | are also features that should just |
11067s | happen you know we shouldn't it's not |
11069s | because in many ways you know we're just |
11073s | the caretakers of EVE Online EVE Online |
11074s | is its own beast and has its own life in |
11079s | a way and just like how players are |
11082s | writing their own stories the game |
11084s | itself is also writing its own story |
11087s | yeah and and and and it's also like |
11092s | there is even a little more going on |
11094s | than just being more attention like it's |
11098s | only a year ago where where we changed |
11101s | the management of EVE Online completely |
11103s | like the there could have been a |
11105s | creative director now for just over a |
11106s | year |
11107s | so everything has been in p4 just over a |
11109s | year a dome has gone a lot more involved |
11113s | from the marketing side I have myself a |
11115s | gotten a lot more involved which I I |
11117s | mean we kind of just needed you because |
11118s | we all started our job exactly days |
11120s | before job so we have like a very |
11125s | different management team running it now |
11127s | than we had before |
11128s | and that difference doesn't manifest |
11131s | immediately because you you have to |
11134s | survey the landscape I myself I spent a |
11138s | lot of time last year playing in a line |
11140s | to get kind of current field data from |
11144s | the game and especially the early game |
11146s | because my experience is from if pasts |
11149s | are just like very fast exactly they're |
11153s | they're not they Eve we have today I was |
11156s | quite inspired by how crappy the early |
11159s | experience is in a way of like oh my god |
11161s | there are so many good bits here but if |
11163s | we could just orchestrate them in a way |
11166s | when I know how to consume them because |
11169s | I know they're there and by going |
11171s | through it it's like this actually could |
11174s | be so much it could be so good we have |
11176s | so much many good bits so we have now |
11180s | spent I don't know maybe the first six |
11181s | months were just kind of getting on top |
11183s | of the situation but now we are |
11186s | restructuring everything around here |
11188s | changing the process by changing the |
11189s | structure of the team changing the |
11191s | attitude in offices changing offices |
11194s | changing tack places it is just like I |
11197s | don't know it's like a the game is going |
11200s | through some car facism it's like it's |
11204s | like it's been in a cocoon and now it's |
11206s | breaking out then it's like is it the |
11207s | butterfly or |
11208s | yeah like I don't know I went to |
11210s | Australia they're pretty scary but like |
11212s | I mean it's pretty scary for I mean it |
11214s | it is a scary process but we're |
11217s | definitely starting to see kind of the |
11219s | benefits of this change and it's amazing |
11222s | to like all of sudden you start to see |
11225s | you know the passion that you know the |
11227s | the incredible passion our developers |
11229s | have and like you know the passion |
11231s | they've poured into a lot of amazing |
11234s | products and features they've made and |
11236s | now they're starting to see kind of the |
11238s | beauty of you know the things that we're |
11240s | doing now and and kind of a passion and |
11243s | yeah that's actually if you tie into |
11245s | next one it actually cause well I looked |
11247s | into this like when we are CCP we are |
11253s | developers yeah and we're presenting |
11255s | roadmaps and feature sets and design |
11257s | problems and and and and things and |
11260s | things it's like we're talking about |
11262s | even line like a toy like it's a it's a |
11265s | toy and it has these things and here's |
11268s | 2.0 version of the toy and even line is |
11271s | much bigger than that it is like it's a |
11275s | it's a phenomenon we were asking earlier |
11277s | about like people being inspired by Eve |
11279s | and I mentioned Dean Hall and all that |
11280s | like Emmaline has materially changed the |
11283s | context of computer games like it just |
11286s | has it's not because I it's in my own |
11289s | personal interest to say that it just |
11291s | has like the world would be a worse |
11294s | place if there weren't for human life I |
11296s | like just deeply genuinely believe that |
11298s | and it's not just my opinion I hear it |
11299s | everywhere and it's almost like a |
11300s | documented fact by now and then when |
11303s | we're talking about it as developers as |
11305s | a toy we're gonna have this thing we're |
11307s | gonna fix this it's like we need some |
11309s | more inspired way of having even line |
11313s | sort of come out of its past into its |
11315s | presence of stuff to kind of evolve |
11317s | itself on its own almost and then are |
11320s | sort of going beyond the fourth wall and |
11322s | stop talking about it as a toy and |
11325s | allowing the world more to evolve as a |
11328s | world with you guys in it where we our |
11332s | agency is a little bit like when we did |
11333s | with up well yeah like off 12 was making |
11336s | their Citadel's and creating the |
11338s | firmware like those were cool things |
11341s | those were like |
11342s | we should be doing and and what we're |
11345s | doing now like with the Drifters and the |
11347s | blackout and these things it's a world |
11350s | some things in it just happen because |
11354s | like in our world like some things are |
11356s | controlled by I don't know God the |
11358s | government your employer whatever and |
11362s | and the highest agency like that God |
11366s | doesn't release pots notes about like |
11369s | here that I have some god complex or |
11375s | maybe I do yeah exactly it's spite |
11378s | there's no fly exactly like oh there's |
11385s | spiders cannabis Christ so like there |
11394s | are aspects of the world that should |
11395s | move in that domain and they're just out |
11397s | of control we don't know them Eva's not |
11400s | equipped to do it right now fully it has |
11403s | elements which move out of our control |
11405s | I want to see things happening a NEMA |
11407s | line where I go to partners like what |
11409s | the happened yeah and you say I |
11411s | have no idea yeah and we have it okay |
11414s | yeah and we have those elements starting |
11417s | to creeper |
11418s | yes here and there where things happen |
11421s | that we have no control over yeah and it |
11423s | is a really it's a beautiful |
11425s | conversation with developers when your |
11427s | basis when you tell them like let's just |
11429s | give the game control it's a it's a |
11432s | super scary thing because you know |
11433s | you've been in control for 15 years and |
11435s | all of a sudden it's like kind of taking |
11438s | its own life and you know just running |
11440s | with it and you just have to play |
11442s | catch-up in a way yeah and we shouldn't |
11444s | be afraid of it no we used to be we used |
11447s | to be very we used to be a bit of |
11449s | control freaks yeah now it's more kind |
11451s | of letting it go |
11452s | yeah where will it go where will it go |
11455s | yeah I think three hours 50 minutes 30 |
11463s | seconds I think we're hitting our yeah |
11466s | hitting our mark anything or mark yeah |
11469s | we did the marathon under four hours we |
11471s | did a marathon for hours isn't that |
11472s | something |
11474s | oh wait there's more do like a couple of |
11478s | questions and then okay as you were |
11488s | talking about the stuff that just |
11491s | randomly happens in EVE Online and the |
11494s | emerging emergent of that behavior do |
11499s | you have some examples for us like one |
11503s | of those things that basically |
11505s | Hilmar went into your office and goes |
11507s | like do what happened and you in MPC is |
11511s | fighting a PC as he sees it fighting MPC |
11513s | is a favorite story by nowhere we plot |
11519s | rate is attacked and I'm not mining |
11521s | fleet and then drifter showed up and |
11523s | annihilated all of them no one wanted |
11526s | that fight not the servers CCP Explorer |
11537s | came and his face was not happy I mean |
11546s | drifters in waiting in waiting space I |
11549s | mean that's that was not fully in |
11551s | control there were some interesting |
11554s | behaviors there that and they they they |
11557s | do on their own almost that they |
11559s | invested this is I I don't know how much |
11562s | control was exactly either no and I mean |
11566s | taxes going off because of you know |
11570s | strange money supply - yeah I mean it's |
11573s | running out of money |
11574s | Kronk was running out of money I mean |
11576s | it's there is a there is a lot of things |
11578s | that yeah so right itself it there are |
11583s | examples of this most of even lines |
11589s | serendipity has been in the social |
11591s | domain like most of elements where we |
11595s | say like what the is to two players |
11597s | have done something amazing with him |
11599s | online |
11599s | and of course that's amazing amazing is |
11602s | the reason why the game is here and and |
11603s | and we're certainly not taking that away |
11607s | but or at all but the birth itself needs |
11612s | to inspire everyone also yeah and we |
11615s | have just too much relied on that aspect |
11618s | which makes so it makes us a little kind |
11620s | of I would say Macy but it's not our |
11623s | best thinking goes into that domain |
11626s | because we're investing tools for our |
11628s | love people's social organization at |
11630s | scale and we've invested a lot of tools |
11632s | to do that |
11633s | mm-hmm and now if we go a little bit |
11636s | more make the world a little more |
11637s | capable to inspire all of us then okay |
11641s | we're seeing some examples which we have |
11642s | to build on yeah but I hope we see a lot |
11645s | more like that where it's not only |
11648s | players but it's also eve itself yeah |
11650s | which is surprising merciful you has one |
11655s | last question and this is from the |
11657s | stream and I'll just like backtrack to |
11658s | the previous topic that you're talking |
11661s | on are there any countries left on your |
11663s | bucket list where you guys would like to |
11665s | host a fan fest on the road oh yeah I I |
11670s | lived in New Zealand for a year and I I |
11675s | i love new zealand I wanted to fan fest |
11678s | in New Zealand it's really far away and |
11681s | it would be a very difficult |
11683s | conversation with my wife and my |
11684s | children that I have to leave for to the |
11686s | other side of the world but I love to do |
11691s | yeah I would just love to go to Russia I |
11695s | never been to Russia Russian if players |
11698s | are an extremely particular type of |
11703s | input into the game very important I |
11705s | hear from everyone that's gone there to |
11707s | an eve meeting in Russia that it's |
11709s | amazing yeah and III really want to go |
11712s | there so it's not like a to put the |
11715s | Walter it's just for me to go there I |
11716s | really want to go there so I need to do |
11719s | something about that yeah I mean there |
11720s | and there also like every time you go to |
11722s | an event you meet players from new |
11724s | countries that you want to visit and |
11725s | you're so amazed like couple years ago I |
11727s | met three guys from Puerto Rico amazing |
11731s | guys end up hanging out a lot with them |
11733s | and just seeing their kind of view on |
11735s | the game was was super inspiring and |
11739s | yeah exactly I met two guys we were |
11744s | different they were from Iran yeah yeah |
11747s | they were Quakers yeah took us from me |
11749s | Iran and like learning about like |
11752s | playing in a line in the Rye that was |
11754s | like I don't know helping a funny about |
11756s | in Iran but maybe maybe we should do |
11758s | that yeah they were here in Midland in |
11760s | the sound yeah like maybe we should just |
11762s | go to Iran and have a fun event there |
11765s | that would be insane there will be like |
11768s | the craziest thing ever |
11769s | yeah yeah how do we get there how do we |
11773s | get there yeah I don't know we're i |
11774s | slanty yeah like we're friends with |
11776s | everyone hello I am from Iceland I come |
11780s | because we have farms yeah we were in |
11783s | Finland let me ask the question in a |
11786s | sound line in Finland yeah okay Russia |
11789s | and Iran yeah I like it so yeah I think |
11795s | we're getting to a good yeah to kind of |
11798s | wrap things up mm-hmm |
11801s | we have something we have something |
11802s | happening for Laurie our wonderful host |
11805s | yeah |
11807s | CTV Caucasus has there is no fun event |
11814s | without the mandatory adrenaline so we |
11819s | thought it was fitting to give you some |
11824s | beautiful Icelandic licorice that we |
11827s | both share the love for yeah I know it's |
11829s | not salmiakki perfect but and then some |
11833s | nice Icelandic chocolates yeah thanks |
11837s | for hosting us it's been really good |
11840s | we're not going anywhere we're actually |
11842s | gonna change the stream into a somewhat |
11845s | of a slow TV I guess we've kind of been |
11847s | doing slow TV now for four hours four |
11849s | hours but we were actually like just |
11853s | gonna keep the cameras rolling until |
11856s | they run out of battery okay and maybe |
11859s | you will see so is that allowed we're |
11861s | gonna be naked |
11862s | it's twits oh oh no nothing No so maybe |
11869s | we'll have to do that allows in Finland |
11871s | is it allowed |
11872s | to be naked on to not to make it not |
11875s | like it yeah oh yeah nowadays yeah is it |
11877s | allowed to be a regretting loss by very |
11880s | close yeah in the sound of course so |
11885s | okay so no filming in the saminin okay |
11887s | so I guess we have to do the Austin |
11889s | Powers of getting associates yeah who |
11894s | knows what's the scream what's the |
11896s | stream yeah it's out of control so on |
11903s | that note we're gonna take a very short |
11904s | break and then we will be back with some |
11907s | strings |
11907s | if slow TV okay |
11912s | [Applause] |
11917s | you |