[2020] Launcher Error / Inability to Authenticate - 2020/08/03

We have become aware of an issue preventing players from authenticating via the launcher as of 15:40 GMT. We’re currently looking into this issue and we will let you know as soon as we have any updates.

Updates will be posted here as well as on the EVE Status twitter.

Update: We should now be back and accepting connections as of 16:09. Some of our web services should be coming back online for login within the next few minutes.

You are cleared for flight o7

Update: All services are now functional as of 16:20 GMT

Forum thread comes first, I juuust put up the twitter post.

The server guys are madly kicking the guinea pigs or whatever it is they do as we speak.

Edit: Hamsters. That was the animal I was looking for.

We should be back in just a few minutes here if all goes well

We should now be back and accepting connections.

Unfortunately Iceland’s got pretty strict exotic animal laws so we have to make due with our current server hardware for now.

You’re forgiven. I probably will too.

Thanks for reports. Let’s move the conversation into the main thread about today’s issues. Thank you.