over 3 years ago - /u/trichoglossusbee - Direct link

PLAY SEASON 3 YEY!!!!

Important notes for this update now:

  • The team are still investigating the retroactive awards for Crown Ranks - this will not be fixed for you at this second. This should be by end-of-week, and I will let you all know when that is in place or if that changes!

To summarise the issue, players have seen that they have not been awarded items retroactively for their crown ranks. They may be Rank 20, but have 0 rewards. Future items will unlock for you all instantly, but we are working on these retroactive ones now.

  • Hex-A-Gone has been disabled temporarily whilst we investigate the issues that were present before we took matchmaking down. I'll update you all with an ETA on a fix for this level when I have updates myself!

That's all for now, we will continue to monitor the season over the next few days. Thank you all for your patience and please feel free to comment/DM with feedback as you get it.

(Also I can confirm the Wimp Doesn't Have a Neck issue is indeed solved today)

External link →
over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by BUKAKKOLYPSE

1st

It is truly rare to see '1st' comments on here lol

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by IronMark666

Thanks for the update. Any idea about the issue with the Duchess in the featured store?

Have asked - I myself have the duchess as well right now. Back in touch shortly.

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by rrrrupp

No hex makes me a sad panda. I hope you can fix it before I play later tonight!

It sadly definitely won't be fixed by this evening to manage expectations. The new finals are awesome though so I hope that tides over in the meantime!

Edit: typo

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by [deleted]

[deleted]

First report I've had of this so far - Is it happening to you every time?

edit: i suppose not

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by thewerter

When do y'all think you will be done bug testing crown rank for this update?

It's hard to tell at the moment as the team are still assessing. It's the retroactive awarding of cosmetics we're looking into, as well as consistency of fame path crown awarding from previous seasons.

I'm not sure if you thought it was a wider issue outside of that, but future unlocks will be instantly awarded, and you'll still receive all retroactive cosmetics once the fix is up.

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by thewerter

Thanks for quick reply! I just have too many crowns so the next crown rank item is a long way off. I was looking forward to getting some fun skins retroactively. From my perspective crown ranks are basically not working because I'm not going to get any unlocks until it is fixed. Hope everything is going well!

Awesome! Thanks for that perspective :D. I hope it's fixed for you all ASAP. When I know, you'll know :)

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by Not_PepeSilvia

How many QAs do you guys have and why is it zero?

We have a lot of talented and great QAs who have been working tirelessly on this update.

over 3 years ago - /u/trichoglossusbee - Direct link

Hello! Crazy active day here and I will still be dipping in and out of threads and comments here and in the sub for the next few hours, but be aware I am based in the UK and we are approaching the end of our work day :) so comments left from now may not be seen by me for a while!

over 3 years ago - /u/trichoglossusbee - Direct link

!unsticky