Original Post — Direct link

Hey r/FallGuysGame,

often requested by the community, so let’s do this:


Questions Megathread

Please use this post to ask questions about the game that you think don't deserve a post on the subreddit and discuss them with the community.


How to Report Hackers

There is no in-game feature to report hackers. So the best way to report them is via the Fall Guys Discord server. Please report them in the channel #report-hackers and use this template in order to make it easier to track hackers:

Name: Fall Guy 1234 (Link their Steam ID too whenever possible)

Reason: Speed Hack/Flight Hack/Glitch etc.

Date and Time: August 7, 4:20 pm UTC (Don’t forget to mention your time zone)

Link to Clip/Video: use any platform of your choice, e.g. YouTube or Twitch (Add a time stamp if it’s a longer video)

If you don’t have Discord, you can use this Reddit post to report hackers. We’ll forward these reports to Mediatonic.

If you see a post about how to report hackers on this subreddit, please forward the posting user to this megathread. From now on we’ll be removing these kind of posts to prevent spam. Thanks!


FAQ with Dev Replies

FAQ with replies from Mediatonic employees. Any posts on this subreddit about these questions will be removed from now on to keep things clear.

Connection:

If you're seeing Disconnects please open a customer support ticket here. We're going to be ansering them as quick as possible, so any additional info you can add (location, connection type, etc,) will really help us narrow down the causes quickly.

Rewards are coming! Our reward processing is backed up in a way we've never seen before from our betas/scale tests. If you play you WILL get your rewards, just not instantly.

Mini-games:

We think this is going to be particularly bad as lots of new players play the game, but over time people will learn the intricacies of the see saws! The worst offender is definitely the split checkpoint, and we're looking into tweaking the level to fix this.

In regards to the auto-swinging see saws, we don't feel like this is in the spirit of Fall Guys- those moments of having to team up/ work together are what make Fall Guys unique. See Saw is definitely somewhat of a divisive round and we're going to be monitoring it, but so far the feedback has mostly been positive (although some people definitely feel otherwise). Generally people really love those moments of traversing see saws together, and so most likely we're going to be looking for ways to create more of those fun moments, and less moments of players just getting stuck with nowhere to go.

We're hearing people loud and clear on this, and are looking into ways to make Fall Mountain a bit harder, but also a bit fairer too. Keep an eye out for patches post launch!

We're working hard to try and bring new maps and variations to the game ASAP!

We're discussing it a bit but it's a huge undertaking- we just use Unity to build our levels so it's not like there's a tool we can just sent to players unfortunately. There are also lots of complexities around things like curating that content, figuring out how to surface the best stuff, etc so we'll likely be working on it for a while (if we choose to start it) it's a really exciting idea though and I'd love to do it one day.

Long text, please check out the link

This is on our list of things to get fixed ASAP

Ouch, yeah this is super rough and not at all the experience we want. We're looking into it but it's not a simple fix. Latency means that players can be in different positions on different clients, so making it 'easier' to grab tails risks making the grab distance for players grabbing you even worse than it currently is. That said, I'm not an engineer and so can't speak to the complexities of this issue. All I can say is that we know it's a bit busted and are going to do our best to fix it!

Bugs/Exploits:

Hey, thanks, we know. We have anti-cheat measures but we're still tuning them as we get more data from launch!

We've fixed this internally! Coming soon to a Fall Mountain near you.

Why do you lot have to do this to me... (fix coming soon, you cheeky lot!)

Passed onto the dev team. Don't you DARE start doing this on purpose.

Other:

We've already started working on this feature!

We hear you loud and clear and are looking into performance improvements post launch to address this!

We're fixing this right now! Expect it to land in a hotfix pretty soon

So we have to be careful because a) we don't want parties pub-stomping matchmaking, and b) large parties can grief and do all sorts of things we don't expect (blocking finish lines etc.) It's frustrating but with this type of thing you really have to think of the worst case scenario and work backwards from there.

That said, I could see us upping the party size slightly one day. It's probably not our highest priority feature but it's definitely something we'll be looking into once launch settles down!

This is probably our most requested feature (after working servers of course). Coming very soon!

We used to have it in the game but it got cut due to complexity (alongside a lot of other things, I'm sure you're all learning!). Would love to bring it back one day!

Can confirm we're definitely looking to bring cross play to platforms but it's a pretty complex chunk of work. Having players join games together etc. is actually not too hard, but it's all the other stuff that comes with it; inviting cross platform, reporting cross platform, etc. That's where all the work is so we can't give a time frame at this point.

We hear people wanting this feature but need to be careful that: a) we don't create that k/d anxiety seen in other games. Fall Guys isn't supposed to be about min-maxing everything and we don't want to reinforce that behaviour too heavily b) we don't create something that we feel doesn't match the tone of Fall Guys. We don't want to go super stat/ UI heavy and it's a bit dry for a gameshow, but we have some ideas for how we can let players track their stats in a way that feels more aptly Fall Guys. Our equivalent of 'strange weapons' from TF2 would be cool... That all said I totally hear ya, I'd love to know my total crowns, total wins on each round etc.!

External link →
over 3 years ago - /u/FallGuysJoe - Direct link

Originally posted by iAmTheHYPE-

Again, can /u/fallguysjoe or other devs respond in concerns to this supposed language-based bug for the Big Tease trophy? https://www.reddit.com/r/FallGuysGame/comments/i6dddz/big_tease_trophy_potentially_bugged_for_some/

I've seen a handful of people report back that changing their system language has worked fine, but if people don't know about the issue, they might think it's their PS4 acting up, and not the game. Can this bug please get some attention from higher-ups, as it's not going to affect English players, but may for other languages, such as German, Spanish, Japanese, and Chinese.

Passing it on to QA!