Original Post — Direct link
over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by ThinkFree

Thank you Think! :)

And yep to confirm, this is just a UI mistake, and has nothing to do with the game itself. Does not pertain to current nor future plans with gameplay.

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by ScythesAreCool

Ooooh. That makes sense. I thought it may be affecting me because of this https://www.reddit.com/r/FallGuysGame/comments/mlajt6/i_have_never_hacked_nor_will_i_ever_so_what_does/ I haven't ever hacked, I haven't tried to download any hacks, haven't actually downloaded any and haven't thought about hacking at all. I enjoy the game, I have no reason to so I don't know why this is appearing and I'm actually pretty worried I'm not gonna be able to play fall guys anymore.

Are you still getting that message? Have you spoken to support, and are you able to play at the moment? It isn't related to the Trial Version message but it's worth trying to resolve for sure.

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by ScythesAreCool

I'm still getting it and I'm not able to play at all :( The one time I managed to play I was immediately disconnected. My connection is fine so I know it isn't that and I'll try speaking to support now. I figured I'd post here first to see if anyone else was experiencing it, but it seems not.

https://support.fallguys.com/hc/en-us/requests/new

Here's the direct link to send them a ticket. Let them know that this error message has come out of nowhere, and that you obviously absolutely do not cheat, and they will investigate from there.

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by ScythesAreCool

I'm still getting it and I'm not able to play at all :( The one time I managed to play I was immediately disconnected. My connection is fine so I know it isn't that and I'll try speaking to support now. I figured I'd post here first to see if anyone else was experiencing it, but it seems not.

Me again! I also would love it if you could try this step Verify your Game Files in this help page:

https://support.fallguys.com/hc/en-us/articles/360018286740-PC-Troubleshooting

I believe this might solve it for some users so worth a shot for you!

over 3 years ago - /u/trichoglossusbee - Direct link

Originally posted by ScythesAreCool

Thank you so much! I did it and it said one file failed to verify so it is downloading it now. I’m writing this as it’s verifying the download, so I think this is it!

Edit: it was! It’s fixed! THANK YOU SO MUCH! I was so worried I’d been banned! So sorry about this whole thing. I’m pretty sure the new update uninstalled the Anticheat because the file was 228mb large.

I am SO HAPPY that fixed it for you!!! Don't apologise at all, just delighted you're able to play again really. I've flagged to the team that this happened anyway and we'll keep an eye to see how many more people are affected.