[2020] I think my personal store is completely broken

Original Post — Direct link

Hey all, making this post not as a complaint because I love this game and the community but just wanted to put out a feeler to see if this was happening to anyone else or if my store is legit broken.

So I bought the stitch on pattern a few days ago, and it has been popping up in my store every single day since s3 started and it says it's owned, so that's minus one item.

Also, it is the one month anniversary and I'm talking 31 days straight where the "knock off" celebration was in my store. I bought the Robot celebration for 8k, and 31 make it 32 today that knock off is still in my shop, every single day.

I've spoken to my friends and nobody else is having this issue and it's actually become a rolling meme amongst the group. I'm not sure if this is all luck or broken but part of the excitement is logging in daily and seeing what's new, and two of my regular slot items are locked every day to these above.

Just curious if anyone else was suffering from this issue?

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almost 4 years ago - /u/trichoglossusbee - Direct link

Originally posted by CardboardTable

/u/trichoglossusbee /u/oliverage24artist Any word on this? The stitch-up pattern has been permastuck in the shop since season 3 started for me and other people in this thread, even after buying it. What's the deal?

Thanks for the tag! We're currently discussing the fix for this, I hope to have an update for you all in the coming days - CC all who echoed that they have this:

and of course OP /u/threetofourteen - can confirm multiple people have this issue right now!

almost 4 years ago - /u/trichoglossusbee - Direct link

Originally posted by trichoglossusbee

Thanks for the tag! We're currently discussing the fix for this, I hope to have an update for you all in the coming days - CC all who echoed that they have this:

/u/DLitesInsight

/u/sesilind

/u/hush4ever

/u/Boondoggle2020

/u/MeisterBrot

/u/ScoobyDidgeridoo

and of course OP /u/threetofourteen - can confirm multiple people have this issue right now!

New update for all those reading - this will hopefully be fixed very shortly. !!!

almost 4 years ago - /u/trichoglossusbee - Direct link

Originally posted by ThreeToFourteen

Thank you so much for looking into this - greatly appreciated on our end.

Was just quickly curious about the knock off celebration, is that just pure bad luck? It's a month straight and usually is in the exact same spot every time.

Also really appreciate your transparent communication throughout this community since starting.

I mean, 31 days straight sounds a little too extreme for it to be bad luck, to be honest. I'd chat to our support team to check what you haven't got yet and whether it should show up in rotation, and perhaps whether your store is bugged? They can actually see into your account and check what items you do or don't have, etc, so a little more helpful than I :)

support.fallguys.com is how you can get hold of them. They are considerably speedy :)

almost 4 years ago - /u/trichoglossusbee - Direct link

Originally posted by yotuyo3577

I have the same problem for daysss, no news yet?

Heya! I'm going to check-in for an update on the store issues this week as we are now back online after the festive break - I'll post here when I have an update over the next day or two! :) (I've been offline for a bit due to the break but just catching up now)

almost 4 years ago - /u/trichoglossusbee - Direct link

Originally posted by CardboardTable

I think people (including me) were expecting it to be fixed by now because of the way you worded it, saying there would be a fix 'very shortly' almost 2 weeks ago now. Might have been good to mention that this meant after your holiday break to temper expectations a little.

I am super sorry about that! I relayed the information I had at the time which was that a fix would be deployed, but it did not work as intended. We have a further update to work on for this and I'll be able to give more information over the next few days.

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