Popular game is preparing to launch -> run multiple beta tests -> lots of viewers on Twitch, plenty of WoM excitement -> many players expected to play -> servers still can’t handle the numbers
As someone who works in development, I really wish by now studios releasing popular games would stop giving the excuse, “We didn’t expect so many of you to play!” or “Wow we didn’t expect this surge!” Yes, yes you did, marketing and product have been providing you with analytics for months.
Just give us realistic expectations for when the servers will actually perform as intended or delay the game until your backend can handle the surge. It tarnishes launch day excitement so much and I’d much rather pay £20/$20 or whatever it is to support the devs and help them bolster their architecture than get a free game riddled with server issues. I will gladly help fund the game because it’s amazing and I want it to succeed, but these server issues and the lack of “25 maps” as we were told is admittedly, very disappointing.