[2020] Bethesda Support giving no fucks?

i've contacted Bethesda Support because i've been completing some quests to gain some atoms and after some time one of the quests simply broke and reseted my atoms back to a low quantity and the quests are already completed, this was their response to my ticket

----------------------------------------------------------------------------------------------------------------

"Greetings,

Thank you for contacting Bethesda Customer Support!

Please be aware that we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.

We are investigating an issue where some Challenges may auto-complete and not grant S.C.O.R.E.

If you are experiencing an issue where you are not getting your S.C.O.R.E. points other than the above mentioned reasons, please submit a Feedback report here.

Please be aware that due to tool limitations Customer Support is unable to edit/grant S.C.O.R.E.

Thank you for your patience and continued support!

Best regards,

Bethesda Support"

----------------------------------------------------------------------------------------------------------------

and it counts as a solved ticked, they just dumped my ticket on the trash thinking it was about S.C.O.R.E?

External link →