Original Post — Direct link

It looks like when you complete a challenge that rewards atoms, your current atom balance temporarily resets to a different value. When you check the atomic shop, it reverts back to the original balance but you don't have those extra atoms that you were just rewarded. I suspect this only affects people who are on steam linked accounts.

So I did some thinking and checked my Bethesda account as I remember it tracked a separate atom balance from your steam linked account and lo and behold... There were my missing atoms.

Check it out yourself, log in to your Bethesda account and you will find the lost atoms just sitting there.

Edit #1: Another way to check your Bethesda client balance is as below (thanks /u/cmVkbmFz)

Or just use

bSteamEnabled=0 (1 for steam) In your Fallout76custom.ini

Edit #2: I couldn’t get the above setting to work but others have so your mileage may vary.

For reference here are some more posts about the topic: https://www.reddit.com/r/fo76/comments/huhnrd/atoms_keep_reverting_to_410_without_me_making/ https://www.reddit.com/r/fo76/comments/hu6hka/atoms_still_disappearing/ https://www.reddit.com/r/fo76/comments/gc0oqb/fallout_76_launches_through_steam_but_not_really/

External link →
almost 4 years ago - /u/Valseek - Direct link

Hi all, thanks for the reports. Wanted to let you know that we are actively investigating this right now. I don't have any info beyond that at the moment as we're still looking into what is causing this. Will definitely share more info as soon as I have it.

almost 4 years ago - /u/Ladydevann - Direct link

Originally posted by Homeless_dweller

Thanks for the tag! We're investigating this issue currently. For some, it seems to be a visual issue but I will raise this additional issue of them applying to the bethesda.net account.

almost 4 years ago - /u/Valseek - Direct link

Originally posted by Valseek

Hi all, thanks for the reports. Wanted to let you know that we are actively investigating this right now. I don't have any info beyond that at the moment as we're still looking into what is causing this. Will definitely share more info as soon as I have it.

As an update on this we have now implemented a fix for this issue. Challenges that have Atom rewards now once again grant those Atoms correctly.

almost 4 years ago - /u/Valseek - Direct link

Originally posted by TheModerateTraveller

/u/valseek /u/LadyDevann

I'm the one who is still waiting for two weeks now on Fallout 1st to show up on my account. But it turns out it was applied to my girlfriend's Bethesda account (but only when logged in via steam?) and not my steam account. Even though I verified it was purchased on my steam account and my Bethesda login. Could it be possible this same bug is what caused it because they're on the same computer? I haven't heard from support in four days and they don't understand what's happened.

Reading all these posts makes me think it's related maybe...

Hi /u/TheModerateTraveller, this sounds like it may be something else. Can you please send me your Support Ticket # in a PM?

Thanks!

almost 4 years ago - /u/Valseek - Direct link

Originally posted by PetroarZed

I have about 850 locked out from when the bug was active. While it's appreciated this was patched quickly, this is half a fix. Will you be crediting those atoms which went to the wrong balance? It should be (relatively) easy, since you track when achievements were completed.

Will you be crediting those atoms which went to the wrong balance?

I should have an update for you on this relatively soon. Stay tuned!

almost 4 years ago - /u/Valseek - Direct link

Originally posted by Valseek

As an update on this we have now implemented a fix for this issue. Challenges that have Atom rewards now once again grant those Atoms correctly.

One more update for everyone on this, we have now determined the number of players affected and the amount of Atoms that each of those players was missing, which means we're able to begin granting you the number of Atoms you missed out on due to the bug starting tomorrow.

If you were affected, please keep an eye on the email address for your account over the next couple of days for a message stating that your missing Atoms have been restored.

More info here in the forums: https://bethesda.net/community/topic/420361/