[2020] I’ve been locked out of the game and can’t sign in for a week. Error 4:9:1 - Bethesda what’s the deal?

On PS4 -I’ve reinstalled - deleted save data - de fragged and done the update since but can’t use the game at all.

I have googled and tried every solution (on here and other sites) Nothing has fixed it. I am totally locked out of the game and around 100 hours of play time.

This happened before the latest update fyi.

I first had an issue of not being able to sign in unless I closed the game and restarted it about 10 days ago. After the 3rd restart it would typically sign in and I thought it was a PS4 server issue perhaps.

But for the last 4 days (since Sunday I think) I have not been able to sign in at all.

I can play every other online game.

I’ve tried to fix it more than I care to admit) I have three characters and can’t even select which one to try and log in with.

I have deleted and reinstalled the whole game. Moved it from extended storage to system. I have initialised the PS4 and also de fragged it.

I’ve seen people on here say they have had this issue but most posts don’t offer a conclusion or remedy, people seem to just give up, or maybe found a fix and didn’t update.

Please can we upvote this so a Bethesda community manager might at least see it.

I really don’t want to believe the game is just bugged for me and doesn’t work at all? Is my only option a refund?

This sucks because I’ve not even completed the story or main missions. I’m so confused why this bug exists.

Any help or visibility is appreciated.

External link →