Original Post — Direct link

I'm simply posting this because I am taking no risks after having my account banned for this reason even after reporting all 3 instances to Bethesda Support. I want to make sure this issue is fully documented so it can be seen everywhere by the powers to be in case I get another email saying I was banned.

I again reported this instance on their website and sent them a tweet just in case.

And a minor suggestion, Bethesda support page should have a section 'other' for reporting these issues. The reason why my last report didn't get the attention was due to a failure for them to see my reported issue in the wrong section. There is no section for this type of issue and I'm forced to pick something close (refund atoms section).

https://imgur.com/a/dMfq0L8

External link →
over 3 years ago - /u/Ladydevann - Direct link

Hey u/Vault310 reaching out to you on the forums again!

over 3 years ago - /u/Ladydevann - Direct link

Originally posted by GrigoriTheDragon

Maybe it's from me lol. I just bought 2 4k atom packs and they just vanished, yet I was charged. NEAT

Have you filed a support ticket for this issue?

over 3 years ago - /u/Ladydevann - Direct link

Originally posted by GrigoriTheDragon

Yep!

Can you DM me your ticket number? I'd like to take a look at this one as well!