Greetings guys, I am writing a formal complaint. Since my fallout 76 account has been unjustifiably banned, I am completely sure that I have not committed any illegal action, cheating, or mistreating other players. I have 2 years in this wonderful game, and I have never, EVER, been sanctioned. I have a completely clean record. I am 31 years old, I really enjoy games and cheating makes them waste, that's why I don't do it or support whoever does it.
How is it possible that now without real reasons (because I am 100% sure that it is a mistake), they ban me permanently? 2 years of my life in the game lost, in the trash ...
I am completely disappointed in the treatment that you have given me, only automatics responses without details about my case. You cannot tell me that I am banned because yes, because I am a cheater. But can't you tell me the details of what you are accusing me of? it doesn't make sense to me ... I see that there are players who do a lot of things, they sanction them 3, 5, 10 times ... you never permanently ban them, but I don't have a single spot on my record, and you ban me forever? where are my rights as a consumer?
Is it because I'm from Venezuela? or is there some other reason? I am really disappointed, I never expected such a treatment from bethesda.
I formally ask that my case escalate to a supervisor who can really solve my problem.
Important Note: I know that the person who reads this has no fault of my ban, I apologize if it shows that I am quite upset. But I can't hide it, again I apologize.
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