I got my physical CE edition for PS4 in the mail...I put in the code, and it is for the "FINAL FANTASY XIV Complete Edition". I activated...and I don't see Collector's Edition highlighted on my SE account.
Is this the same for anyone else? Or did I get a bad code? Or something else entirely?
External link →Greetings!
Sorry to hear about this odd behavior when redeeming your code. I'll send you a PM to get some information regarding this.
I'm having the same issue as OP - what would be the best way to get this fixed? I've redeemed the code via psn, but mogstation is still not showing that I have the collectors edition. ):
Definitely the best way to get this resolved is to contact our Support Center, via chat/phone/email. They'll take your info and help you out!
NA: Support Center: https://support.na.square-enix.com/main.php?id=5382&la=1
devtrackers.gg