over 8 years ago - /u/SE_Kahuna - Direct link

Originally posted by tranquillies

If I were to make a new account and connect it to my new PSN would SE mind if they found out I had another account? Is it like a violation of the TOS to have more than one account or anything? Probs a stupid question, not sure. True though, just paid for the subscription, lol this isn't going well :/ I'll get there in the end though I'm sure, thank you.

Just to confirm, owning two accounts is perfectly fine. Just remember that you will lose all progress you have made - it will be a truly new account.

If you are logged in on your "old" PSN Account that was originally linked, and you bought FFXIV on it or registered it to it, you should see the game available for download in your PlayStation Store library. Worth a check! If you installed the game from a physical medium (BluRay retail version of the game), try reinstalling it from that while having that account active.

over 8 years ago - /u/SE_Kahuna - Direct link

Originally posted by tranquillies

Ty for the advice, do you know how I would create a new service account on my SE account for ffxiv? I think I'm going to continue playing my first account on mac/ps3 and my second on ps4. Was wanting to have a new character anyways so it doesn't bother me. If I were to make a new service account with my new PSN account would that mean the download will automatically be linked to my SE? Because it was a digital download the code/key/license was combined with it and therefore I don't know it.

I'm sorry, I'm not 100% sure from the top of my head and as it's past business hours in Europe right now I can't check on this. With gamescom coming up next week I probably won't be able to answer this - could I ask you to get in touch with our customer support to get a definitive answer to this?

EU: http://support.eu.square-enix.com/main.php?id=5383&la=2

North America: http://support.na.square-enix.com/main.php?id=5382&la=1