devtrackers.gg
over 4 years
ago -
HopFrog
-
Direct link
Just to clarify, nobody is taking the game from your library. It will still be there and you will forever be able to play it. You bought a completed game and that is what you got, it's yours forever!
What we are doing is no longer working on support tickets for Linux moving forward. That means if you encounter a crash we won't attempt to find and solve the issue.
The article I linked explains how usually very few players use Linux (<5% for Forager), and yet it accounts for the most support requests (>35% for Forager)
I understand it's frustrating to hear news like these, but making software is more complicated than "devs are lazy" or "they don't care about me". These are just memes at this point, it just isn't a smart business decision to put my programmers to fix bugs that only 4% or 5% of players encounter when they could be building things that most people will enjoy (like multiplayer, mod support, and more content).
For refunds, you will need to contact Valve support directly as we developers don't get any say in that!
I will leave this topic open and answer some more questions you may have, but please keep in mind that if you post here you need to follow the community forum rules that Valve has asked me to enforce.
Are there any specific issues I can help you with or questions I can answer personally?
What we are doing is no longer working on support tickets for Linux moving forward. That means if you encounter a crash we won't attempt to find and solve the issue.
The article I linked explains how usually very few players use Linux (<5% for Forager), and yet it accounts for the most support requests (>35% for Forager)
I understand it's frustrating to hear news like these, but making software is more complicated than "devs are lazy" or "they don't care about me". These are just memes at this point, it just isn't a smart business decision to put my programmers to fix bugs that only 4% or 5% of players encounter when they could be building things that most people will enjoy (like multiplayer, mod support, and more content).
For refunds, you will need to contact Valve support directly as we developers don't get any say in that!
I will leave this topic open and answer some more questions you may have, but please keep in mind that if you post here you need to follow the community forum rules that Valve has asked me to enforce.
Are there any specific issues I can help you with or questions I can answer personally?