Original Post — Direct link

Be warned. If you were invited to get a creator code via this Reddit and still don't have 1,000 followers. DO NOT TRY TO CHANGE YOUR NAME.

As part of a recent name change and re-branding, I messaged Epic Games affiliate support to update my creator code. Instead of updating my name, one of their staff named "Mario" is pulling my participation in the program because my socials "no longer" meet the 1,000 follower requirement.

My socials NEVER met the requirement. A member of the Epic staff reached out to me via THIS REDDIT in February to invite me to participate in the program specifically so that I can publish my Snipers vs Runners map. Code: 5541-5735-8519

My SvR map has been played by creators like Loserfruit, Lasalle, Slogoman, Willyrex, Valouzz, Bstaaard, Crayator, Jeanfils, Tiagovski and more to a combined MILLIONS OF VIEWS on YouTube and Twitch. But Epic wants to yank my ability to publish maps because I changed my name.

I am even in the top 100 ranked map creators on Dropnite's leaderboard. I have no idea what to do at this point. I have been an upstanding Epic Affiliate for 6 months and my maps have given Epic/Fortnite millions of views and positive publicity via the creators who have played them.

My Twitch channel is significantly closer to 1,000 followers than it was when Epic staff invited me to get a creator code and publish maps and yet NOW they want to pull it? If anyone has any idea what I can do to sort this out, please help.

External link →
over 5 years ago - /u/TheStevieT - Direct link

Hey all,

Just wanted to pop in here and clarify the situation. We give map publishing rights to people who have made awesome maps but don't yet meet the requirements for Support a Creator (1,000 followers). We make a note on each player's account we give access to, to let our player support agent's know that we have overridden the SaC requirements. In this case, our player support agent did not pay attention to that note.

u/the_Diavola got in touch with myself yesterday and we were able to resolve the situation within 30 minutes. Do not be afraid to change your name. We have measures in place to prevent this situation from occurring and our player support agents know not to remove access to those who we've tagged with a note.

over 5 years ago - /u/TheStevieT - Direct link

Originally posted by the_Diavola

Thank you Stevie. I just woke up this morning a few minutes ago to the email from the player support rep finalizing the resolution and was about to come update this thread.

You, Zak and your team were amazing to worth with and I thank you so much. I was very lucky to have the resources to get in touch with you!

No problem :)

about 5 years ago - /u/TheStevieT - Direct link

Originally posted by yeeto_burrito2007

How would we get in touch?

Messaging me here is a great place to start or if you're on discord, that would be great too!