about 5 years ago - /u/FreightTrainUSA - Direct link

Hey Everyone,

We investigated a patching issue for Android players attempting to download the game from the Samsung Galaxy Store. We have resolved this issue and players should now be able to redownload Fortnite from the Samsung Store without issue.

If you are still having an issue on Android installing from the Samsung Store, please let us know.

External link →
about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by TFLmythic

It's still not working for me

Have you completed uninstalled the game/launcher? Are you trying to download from Samsung store or from fortnite.com/android?

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by TFLmythic

Yes I've tried everything that has been said on this subreddit so I don't know what to do but if nothing works thanks for your help

I need to know exactly what your issue is. Are you seeing this screen still? Can you take screen shots and post them. https://www.reddit.com/r/FortNiteMobile/comments/d7tho8/what_does_this_mean_you_do_not_have_permission_to/

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Simpson2t

I'm still having trouble with this and when I trying downloading it from the site instead of using the galaxy store I get a message saying "app not installed"

You should be able to use the galaxy store now. Have you also uninstalled the launcher? In some cases uninstalling the launcher and game fixes that issue.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Simpson2t

Yep, I uninstalled fortnite 3 times already, the first time it was just the fortnite app, the second and third was both the launcher and the app itself.

Are you having an install issue or you cant get past this screen here: https://www.reddit.com/r/FortNiteMobile/comments/d7tho8/what_does_this_mean_you_do_not_have_permission_to/

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Simpson2t

I cant get past the screen

Please post a screen shot or video capture of the issue so I can send it over.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Simpson2t

Sorry for the delay, here is link to the video https://s.amsu.ng/GMZhqOdDrUcN (theres some jump cuts because of the in game screen recording stopping when I try to use google to log in)

Thanks, Can you try to reinstall once again. Uninstall the game and launcher, then reinstall. Also what is your user name?

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Simpson2t

My username is Luis and uninstalled and reinstalled fortntie and the and launcher and same thing, and got this thing as well https://s.amsu.ng/keWxkaadKMZN

Thanks again, this is helpful.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Lukebos

I am having this problem with my s10 pls fix

You need to fully uninstall and reinstall the game/launcher.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by ApocalypsaRo

Hello, on 22.09.2019 I could not play fortnite on my Samsung Galaxy S8 + phone telling me that I have no permission to play unless it is resolved ... I will not talk so nice to you ...

As i have said in the previous comments, you need to uninstall and reinstall the game/launcher.