over 5 years ago - /u/FreightTrainUSA - Direct link

Hey All,

Are you experiencing any in-game issues? Help us by providing the information listed below that will make it easier for us to track down, investigate, and resolve them.

Keywords:

  • Performance Issues
  • Crashes
  • FPS Drops
  • Stuttering/hitching
  • Bugs
  • Other

Please follow this format in the comments:

-Keyword: Listed above

-Description of Issue: Details always help

-Platform: What do you play on?

-Frequency: 0/10

-Any Additional Details

-Screenshot & Video Example help us a lot! Include links to any you may have.

External link →
over 5 years ago - /u/MrPopoTFS - Direct link

Originally posted by wensoing

Pump does not shoot, it is really frequent for me

That's one we're aware of and working on. Please follow the format listed in the post. Thanks!

over 5 years ago - /u/MrPopoTFS - Direct link

Please follow the format that was included in the post. It helps us quickly organize and track issues and also makes it easier to identify and relay important details. Thanks!

over 5 years ago - /u/MrPopoTFS - Direct link

Originally posted by FamiliarPotato

edit: I should note that I have been able to play with this bug, just blindly finding my way to the button to launch Fortnite. It's frustrating though, can't see anything at all, no shop, no games,..

Thanks for the details and for following the format! We've relayed this over to our QA team for investigation.

over 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by cheeksarelikepeaches

Keyword: Bug

Description of Issue: Switching audio output on computer from speakers to headphones results in audio only coming out of speakers. It only affects Fortnite while everything else (i.e. YouTube, Spotify, Discord, etc.) comes out of my chosen audio output source. It started 2 patches ago and the only fix is to close the client and restart the game with the output you want.

Secondary bug: Every time I change to a different game mode it auto-switches to Fill even when I have everything set to No-Fill. This bug started at the start of the season.

Platform: PC

Frequency: 10/10

Thanks for the information, I will be sure to relay this to the team.

over 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Qurantheactor

-Performance issue

-Ps4 has been unplayable since season 8 has started. Constantly saying that my internet is down which it is running 100mbps+. Building has been delayed and laggy, also with weapon pullout and weapons not shooting. I play other games fine with a good connection and everything but fortnite hasn’t been like that since season 8. Just a lot of lag spikes and hitches, also lagging off of builds sometimes.

-Platform: PS4

-Frequency: 9/10

Thanks for reporting this, we're looking into this!

over 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Random-me

-Keyword: Gun auto shooting on controller

-Description of Issue: When switching between builds, pickaxe and quickly try to shoot, the gun will start auto shooting, (shoot without R3 being pressed. This continues for until the start button is pressed (or menu button). If you switch to the pickaxe then this will start swinging, and builds auto place etc. The same occurs with aim down sight randomly occuring as if L2 is being pressed.

-Platform: PC and XBOX, PS4

-Frequency: On average every game or two, sometimes multiple times a game, happening for a month or so.

-Any Additional Details: Confirmed with multiple controllers (XBOX) on multiple devices.

Videos:

https://clips.twitch.tv/KawaiiEsteemedHornetCurseLit

https://www.reddit.com/r/fortnitebr/comments/a7qf8r

Thanks for the information, I have sent this over to our QA team to look into.

over 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by UAvi8tor

Keyword: Crashes

Description: On Windows 10 64, plugging a controller mid match and first using the movement analog stick and while also moving the mouse the computer will display the blue screen of death, restart, and display the same bluescreen before restarting to normal conditions

Platform: PC

Frequency: 10/10

Additional details: Only happens on Windows 10 Home 64 bit.

Thanks for reporting this, I have sent it over to the team to look into.

over 5 years ago - /u/MrPopoTFS - Direct link

Hey folks, thanks so much for these reports! We’ve sent off any new issues brought to our attention over to our QA team for investigation.

 

In the meantime, we thought it’d be nice to let you know some of the fixes we hope to get into the v8.20 update. Keep in mind, while we're confident in the majority of these fixes, there’s always the potential for a fix to not work as expected or make it into the patch.

Once v8.20 release you'll be able to check out the Patch Notes to confirm what made it into the release. Please continue to let us know if you experience an issue. Thanks!

 

Note: We’re aware of and investigating the issue with Shotguns not firing in some scenarios. Follow the status on that issue here: Trello

 

Potential v8.20 Battle Royale Bug Fixes:

  • Weapons + Items
    • Fixed an issue where Clingers were damaging players through walls when stuck to another player.
    • Fixed an issue preventing Glider item pickups from displaying their stack count.
    • Smoothed out the motion of grenade projectile trajectories, which were lagging behind by a tick.
    • Entering a vehicle no longer plays the release sound of balloons if you have no balloons.
    • The balloon rope will no longer remain on your back when you run out of balloons.
    • Fixed an issue where players were flying out of a Pirate Cannon in a different direction than expected.
    • Fixed an issue preventing the ability to enter a Pirate Cannon when close to other geometry.
    • Fixed the ability for players to finely tune Pirate Cannon’s ability to aim side to side.
    • Fixed an issue causing Buried Treasure to spawn loot on the Starting Island.
  • Gameplay
    • Fixed an issue with the icy feet effect remaining on indefinitely while emoting.
    • Traps now do damage to The Baller vehicle first before damaging the driver.
    • Fixed issue causing some traps to be inside thicker structures, making them hard to see.
    • Fixed a rare occurrence of a player being invulnerable while DBNO.
    • Fixed the camera sometimes traveling too far when cycling to another player.
  • Performance
    • Fixed an issue where poor server performance could cause undesired effects on clients such as unnecessary movement corrections.
    • Added a fix for a rare server crash.
    • Made a small server performance improvement related to the Baller vehicle.
    • Updated animation budgets to be more performant on higher scalability settings.
  • Art + Animation
    • Fixed a bug where the destruction effects were not playing on the Baller when it’s destroyed.
  • Audio
    • Fixed an issue where some items didn’t have proper audio when dropping them from inventory.
  • UI
    • Fixed issue with Main Menu icons becoming off-center.
    • Fixed a bug that was causing a player's Squad Fill preference to reset to "Fill".
    • Fixed an issue where scopes would be missing reticle lines on low settings.
  • Spectating
    • Fixed an occasional awkward camera movement that would occur when switching to different view targets while spectating..
  • Mobile
    • Fixed field of view on 21:9 devices.
    • Fixed an issue with quickbar and extra buttons that made it possible to cause fire state to be stuck on a continuous loop.
    • Fixed an issue causing the camera to jump on initial touch input.
    • Fixed an issue causing incorrect building pieces to gain focus when editing.
    • Fixed missing outline effect for squad members.
    • Fixed minimap remaining on screen during Victory Royale sequence.
    • Fixed not being able to select building material while being a passenger in a vehicle.