devtrackers.gg → Fortnite: Battle Royale

[2019] Players unable to login


almost 5 years ago - /u/FreightTrainUSA - Direct link

Hey everyone,

We have received a few reports from players who have said they have not been able to log into Fortnite Mobile through Party Hub. If you are seeing any of the images here: https://imgur.com/a/zlEmjnF Please let us know in the comments below.

If possible please submit a but report. This can be found in the setting menu of the Party Hub menu, if you are unable to get this far please tell us the following:

  • Device
  • OS on the device
  • Account name ( feel free to DM as to not share publicly)
  • Network settings such as LTE or WiFi
  • Are you signed in with Xbox, PSN, Google, Epic account?
  • Have you uninstalled/reinstalled? If so did this fix the issue?

If you are having this issue and are able to screen record and post the video please do. This will allow me to send the video to the team, thanks for your help everyone!

External link →
almost 5 years ago - /u/FreightTrainUSA - Direct link

u/cc210920 and u/Prynce_5000 are you both still having this issue today after the newest patch?

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by StaySticky_01

I have Experienced this bug

on Google Pixel 2 Android 10 on Wifi Signed with Google

AJM12354

Are you still having this issue or has the issue been fixed? If you do not mind me asking who provides your internet and what region are you currently in, NAE, NAW, EU?

almost 5 years ago - /u/FreightTrainUSA - Direct link

For Android players who are still having this issue can you please hook your device up to your PC and try the following:

  1. Open files app
  2. Internal storage
  3. Select Android
  4. Select Data
  5. Select com.epicgames.fortnite
  6. Select Files
  7. Select UE4 Game
  8. Select Fortnite Game
  9. Select Fortnite Game again
  10. Select Saved
  11. Select Logs

Please send me the logs. This will help the team figure out the cause.

almost 5 years ago - /u/FreightTrainUSA - Direct link

u/cc210920 u/Prynce_5000 u/BlamingBuddha have you all been able to login since the launch of chapter 2?

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