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Experiencing an issue? Help us resolve it by providing the information requested below in the comments.
Here is a link to our v9.00 Megathread
When reporting issues please include:
- Description of the issue
- Account Name (optional)
- Device
- Link to video or images
- Include details on when this issue started happening
- Any additional details, such as how to reproduce it.
Also, remember to report any issues in-game using the Feedback button.
How to use the in-game Feedback report system:
- While in-game, open the Options menu
- Navigate to the Feedback Button
- Create a Bug report to provide us with logs of the issue
A few known issues in v9.01
- Performance concerns:
- We've received released a new client for Android players to help with performance issues. We are still actively looking into additional platforms that are also affected with performance issues
- Graphic settings have been lowered on certain devices
- The goal was for this to be changed at the launch of season 9. Due to a few issues on our side this change will be delayed.
- We're are working with Apple on affected devices to address memory concerns with Fortnite on the new OS for iOS devices. We'll update when we have more information.
- Bluetooth Audio
- Players have reported audio issues when using Bluetooth headsets, specifically Air Pods. Our goal is to have these audio issues resolved in v9.10
As always for the current known issues make sure to check out our Trello Board
Thanks for helping us identify and squash those pesky bugs. Teamwork makes the dream work!
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