Original Post — Direct link

To limit the amount of question posts in relation to the release and redemption of the GLOW skin and Levitate emote, please utilize this thread for general questions regarding the items. Use the following link below for information regarding redeeming the skin itself, any other technical errors with the skin should be explicitly stated with the device you are using and the error that occurs.

You may find this Link here to be more useful and should answer most questions.

Posts made that are in relation to the redemption items will be removed and directed here to reduce spam.

To note, the qualifying devices are as follows:

Samsung Galaxy Note10, Note10+ or Note10+ 5G, S10e, S10, S10+ or S10 5G, Note9, S9, S9+, Note8, S8, S8+ or S8 Active, S7, S7 edge or S7 Active, Tab S6, Tab S4, Tab S3 or Tab S3 Wi-Fi, A9, A70, A80 or A90

Please note: As moderators of the subreddit we cannot provide any account support, users on the subreddit and within this thread can help each other but for the most effective support use the following support link.

External link →
about 5 years ago - /u/FreightTrainUSA - Direct link

Here is an updated FAQ sheet for those who might be having issues still: https://www.samsung.com/us/mobile/games/fortnite/redeem-outfits/