[2019] Mobile Stability

Hey there,

We wanted to drop in and give a status update on stability issues we’ve been seeing on mobile. Since the launch of Season 8, we’ve noticed a number of quality-of-life issues that we should have communicated better and earlier.

Our previous efforts towards mobile stability tended to focus on top crashes and issues found after each release across both iOS and Android. Focusing on platform-wide issues, however, meant we missed what we now discovered to be a frequently occurring GPU hang specific to iPhone 8. We’ve corrected this hole in our process and will have better oversight on individual devices moving forward. For those of you experiencing the GPU hang, we’ve been able to reproduce the issue and are actively working towards a fix.

We’ve also noticed new voice chat issues and more frequent network disconnects on mobile since the launch of Season 8. Over the course of the next couple of weeks, various items/features may be briefly taken offline while we investigate a variety of issues. We appreciate your continued feedback so we can resolve issues that occur and continue working towards making Fortnite Mobile the best possible gaming experience. Check out our Official Trello board for a list of the top known issues we’re tracking that mobile players are experiencing.

Thank you!

Fortnite Team