[2019] v9.40.1 Update Issue

about 5 years ago - /u/FreightTrainUSA - Direct link

We're aware of an issue with updating to the v9.40.1 patch. Please hold off on updating until this issue is resolved.

After further investigation, iOS players can delete the app and reinstall in order to resolve the update error.

The v9.40.1 update is intended resolve some of the performance and stability concerns that launched with v9.40.

UPDATE:

We have resolved the issues with the v9.40.1 patch. iOS players can now update the Fortnite app to v9.40.2 to address a patching issue.

External link →

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by iPadGamerYT

Do we have to delete or are you going to fix it?

If you have installed v9.40.1 you will need to reinstall the game. We are working on this now.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by mattynat

I also tried a one time password and it didn’t let me in that way either.

I do not have the ability to look at your account. Our player support team would be the best people to contact about your login issue. https://epicgames.helpshift.com/a/fortnite/

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Bullzi09

Thanks EPIC, I had to reinstall the app because your lazy asses couldn’t fix this update, which you still aren’t telling us what it was even for. I now have to completely redo my HUD, which took months to optimize and get used to! Thanks a lot mfs.

You can load your HUD in the layout tool. No need to worry about setting it back up. Hope that helps, have a good day!

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Jeff03blue_Instinct

Only if you only have one HUD. It will load the last HUD you changed on your account.

Unfortunately I lost my iPad HUD, but kept my iPhone one. This sucks. (When I hit load from cloud on my iPad, it loaded my iPhone HUD.)

I can bring up this issue of players that use multiple devices and see what can be done. Typically a player uses a single device type to play so your experience is not seen normally.

about 5 years ago - /u/EpicEricSW - Direct link

Originally posted by [deleted]

[deleted]

It was stability updates (while in game). Unfortunately there was an issue with the installer process, so we're basically rolling it back for now and will get the stability updates out as soon as we can.

about 5 years ago - /u/EpicEricSW - Direct link

Originally posted by PansGirlTink

Happens to me all the time 😒

Do you have any more information (like the last time it happened, etc)? How frequently do you see this?

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