almost 5 years ago - /u/FreightTrainUSA - Direct link

Experiencing an issue on Switch or Mobile? Help us resolve it by providing the information requested below in the comments.

Here is a link to our v9.00 Megathread and v9.01 Megathread

Here is a link to our v9.10 Patch Notes

Important threads:

Arena Matchmaking issues

Downtown LTM issues

Issue/Workaround - Downtown Drop LTM

When reporting issues please include:

  • Description of the issue
  • Account Name (optional)
  • Device
  • Link to video or images
  • Include details on when this issue started happening
  • Any additional details, such as how to reproduce it.

Also, remember to report any issues in-game using the Feedback button.

How to use the in-game Feedback report system:

  • While in-game, open the Options menu
  • Navigate to the Feedback Button
  • Create a Bug report to provide us with logs of the issue

A few known issues going into v9.10

  • Graphic settings have been lowered on certain devices
    • The goal was for this to be changed at the launch of season 9. Due to a few issues on our side this change will be delayed.
    • We're are working with Apple on affected devices to address memory concerns with Fortnite on the new OS for iOS devices. We'll update when we have more information.
  • Build/Combat Build button
    • We were able to repro this! ( this is good news) We believe we've identified the cause of this issue of pressing the build button but being entered back into combat mode. This is a work in progress at this time and I will keep everyone updated on the status.
  • Back button
    • We've identified an issue when players enter their inventory and the "Back" button is missing from the menu.
      • We are looking to have this issue resolved by v9.20

As always for the current known issues make sure to check out our Trello Board

Thanks for helping us identify and squash those pesky bugs. Teamwork makes the dream work!

External link →
almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by NoahW23

My joystick continues to lock into auto run mode without me double pressing it.

I have brought this up to the team with other players reporting issues with the joystick as well. Just like the build/combat button issue, it takes an internal repro in order for us to fully understand the cause and then fix the issue.

Current videos ( This patch or within 1 patch) are always welcome and helpful when it comes to any of the issues players may be running into.