almost 5 years
ago -
/u/FreightTrainUSA
-
Direct link
Update: We have all the information we need from logs for this issue. Thank you for the help, I will keep you updated with any information I get.
We’re investigating reports of players being unable to load into Creative mode. If you are on Android and are having this issue please provide us with your logs. This will help the team figure out the cause of the issue. Also please comment with your device type and OS.
Important: The issue must have occurred first before pulling your logs.
Please follow the steps below to pull your logs. These steps require that you connect your phone to your PC.
- Loading into creative issue happens.
- Exit Fortnite
- Connect Phone to PC
- Search Files
- Internal storage
- Android
- Data
- com.epicgames.fortnite
- Files
- UE4Game
- Fortnite Game
- FortniteGame
- Saved
- Logs
- Logs should be in this folder
Once you the text file saved you can send me a message on Discord or one of the Reddit mods, who will provide me with the file. Thanks for your help!
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