[2019] Players stuck on "Finishing"

Hey All,

Just wanted to let everyone know that we are looking into the issues of players being stuck on "Finishing"

• This is a UI error, after pressing play the player should see the optimization button progress. The finishing button is acting as the optimization button. We should have this fixed soon.

If you are not able to get past the finishing screen we have a couple of workarounds to try:

1. Wait ~10 minutes to load into Fortnite
   1. If you are still not loading into the lobby attempt to restart Fortnite.
   2. If restarting Fortnite did not work and you have waited for ~10 minutes you may need to reinstall Fortnite.

We have discovered an issue that was possibly causing players devices to get stuck on finishing. Players devices may fall asleep during the finishing process causing the device to no not download correctly.

In order to fix this, it is recommended that players turn off auto sleep/lock while the phone finishes optimizing.

These issues should be resolved in our next patch.

When we have any more updates on the issue I will be sure to share them in this thread. If you have resolved this issue in another way, please share for the rest of the community and myself so I can share that with our team.

Thanks!