about 5 years ago - /u/FreightTrainUSA - Direct link

Experiencing an issue on Switch or Mobile? Help us resolve it by providing the information requested below in the comments. This thread will be updated with any additional threads and important links through this current patch.

Other Links

When reporting issues please include:

  • Description of the issue
  • Account Name (optional)
  • Device
  • Link to video or images
  • Include details on when this issue started happening
  • Any additional details, such as how to reproduce it.

Also, remember to report any issues in-game using the Feedback button.

How to use the in-game Feedback report system:

  • While in-game, open the Options menu
  • Navigate to the Feedback Button
  • Create a Bug report to provide us with logs of the issue

As always for the current known issues make sure to check out our Trello Board

Thanks for helping us identify and squash those pesky bugs. Teamwork makes the dream work!

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about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by JordanRBX

•Graphics capped at low when my device (IPhone 8) can go to high •Started happening today •picture of settings

This was intended for the patch. We included a line about it in the patch notes. iPhone 8s were having a difficult time with stability, specifically OOM ( out of memory) crashes. Just like with the iPhone 7s graphic settings change we had to bring the 8 down for stability reasons.

If we can bring them back to med we will definitely do so.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by kumblast3r

Game crashes legit every time dropping in, on iPhone 8 at new low settings. Great.

The team is looking at all crashes for all platforms at this time. If a new patch is required we will get this out to everyone as soon as we can.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by fixerdj

The quick bar now overlaps any button on top of it I have my combat button on it and now I can’t press it

I need a video example, I just moved my quickbar over some items and had no issues selecting anything.

about 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by [deleted]

[deleted]

Can you make sure that it is correctly displayed in the HUD settings, meaning its highlighted green. If it is not can you do a screen recording from your hud into a game?