Original Post — Direct link
almost 5 years ago - /u/EmptyTux - Direct link

Originally posted by HayleyDeSchepper

just started happening to me and my friend on PC so don’t think it’s a PS4 issue

Hey /u/HayleyDeSchepper, we'd like to get logs from you to investigate this issue further. When you or your friend next encounter this (or if you haven't relaunched Fortnite since it happened), can you please:

  1. Close your Fortnite client

  2. Navigate to C:\Users\AppData\Local\FortniteGame\Saved\Logs

  3. Grab the FortniteGame.txt file that is there (It will be time stamped from when you closed your game)

  4. Share it via google drive / dropbox / etc

Thanks for your help!

almost 5 years ago - /u/EmptyTux - Direct link

Originally posted by thenotlozer1

I also have this issue on PC and I can share my file if that's gonna help.

That'd be brilliant, thanks!

almost 5 years ago - /u/EmptyTux - Direct link

Originally posted by thenotlozer1

I just uploaded the log file to my google drive.

my name on google drive is:

CARTOONIL

Awesome, can you DM me the share link?

almost 5 years ago - /u/EmptyTux - Direct link

Originally posted by thenotlozer1

This is super helpful, thank you!