about 2 years
ago -
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There are a bunch of characters scattered throughout the game that have little micro-stories like this. Sometimes if you follow them around you'll see how their ambient scenes connect to provide a glimpse at who they are, what they're doing here, and how they feel about certain events, other characters in the game, etc.
The Tour Guide was a fun one. Byron had a fun core of an idea and we workshopped her scenes together.