[2020] Gw2 broken since windows 10 install

Whenever I select a hero and start loading the map my game client will freeze after loading for a while, then start playing the area I should have loaded into's music, but will not make any sounds in response to any keyboard input. I will then be unable to close the client by just right clicking and selecting "Close window" or by using task manager. The client stays maximized and does not minimize no matter what I do. Every time this happens, I am forced to restart my computer. This also happens if I try to change my screen resolution or display settings in-game. This has only ever happened in windows 10, I have had this game on windows 7 and windows 8, and I have not had a problem on either. I've tried googling for the past couple of days to no avail, I even checked the old megathread from a while back. I have tried uninstalling and reinstalling gw2, and doing a clean install of my graphics drivers with geforce experience. I've also tried running the repair tool on the game.

Pc specs: intel i7 8 gb ram Geforce 820m graphics card