4 months ago - - Direct link
Sorry about that--we are aware and we're working on getting that fixed. It is not intended.
4 months ago - - Direct link
It's not on purpose, I promise! We're working on it:
4 months ago - - Direct link
@Parasite.5389 Can you elaborate a bit? I did a quick check with the team and they haven't received any reports.
4 months ago - - Direct link
Okay, I'm pretty sure I know what this is--the statuette vendors now take into account if you already own a cosmetic or novelty item and will not display it, in order to avoid accidental duplicate purchases. We are currently talking about making that clearer so it doesn't look like something is broken to players who already unlocked everything in certain tabs.
4 months ago - - Direct link
Hang in there a tiny bit longer--our plan is for this fix to go out today.
4 months ago - - Direct link
This is resolved! You should see all purchasing options for keys in the BLTC now. Of course! Our Customer Support team is ready to help you with that, please reach out to them at https://help.guildwars2.com/hc/requests/new (cc @Drako.8295)
4 months ago - - Direct link
Just confirming over here too that this issue is fixed! You should see all purchasing options now.
4 months ago - - Direct link
This issue is fixed: