I never Reddit, but I am now just to tell you that as a gamer with rheumatoid arthritis and fibromayalgia, who has been alienated and pushed away from this game in the past few years because of my chronic pain and lack of gamepad support, this means the entire WORLD to me.
I'm probably going to regret this and I'm about to get annoying, tangenty, and ham here, but so much of this game has been utterly prohibitive for me to play because of the 1-2 punch of the grueling and miserable (for me) requirements for certain grind slogs combined with the amount of agonizing pain using a keyboard and mouse puts me through. I suffered chemical burns while trying to cope with the pain that playing this game with no controller support leaves me in during the Skyscale grind, and I lost quite a bit of sleep due to the injuries said grind gave me, and I was forced to quit for my health.
I'm even not talking as if I non-stop played for HOURS at a time. This level of injury is possible for people like me just playing for two hours, which is like the bare minimum time sink to get any daily thing done in this game.
Just "Not playing" isn't an option for me, and I get that insult thrown in my face by abled people a lot. It is insulting, and ignorant. I am permanently disabled, incapable of work, far FROM 'lazy', and bored out of my MIND from being unable to do anything productive with myself! GW2 is one of the only things I CAN do with my disabilities (and general lack of transporation/mobility) and so it was very disheartening that the older I get the harder and harder it becomes to play between the worsening symptoms and the ever-piling-high list of chores I'm expected to do for things everyone else can knock out in a few days.
When the Skyscale came out, I became severely depressed and was pushed from playing the game altogether. I could not, for the sake of my health, do it. I was very, very lucky that the person who takes care of me was willing to sit through it for me. This should in no way ever be the case, in my humble opinion. I don't want people to do things for me. It's infantilizing, it's embarrassing, and probably against the ToS in some way or another-- idk. But it was that, or, I never get it and I never play again bc having abled people shove their Skyscales in my face constantly was making my miserable depression 10xs worse. The point is, I want to be able to do things myself, and be given the means to do so.
I've been playing Guild Wars since 2006. In GW1 I didn't need constant keyboard-mouse interaction because there was Pathing and Follow Commands. The removal of Follow was one of the worst things that this game has ever done to me, because I cope with my disabilities in other MMOs by having friends that let me Follow them automatedly using in-game functions or ride in 2-seater mounts (hint nudge nudge). I dropped out of playing GW2 in the past 2 years because it just puts me in so much miserable pain that I start to lose sleep because it injures me to play it for more than 20mins at a time-- and when all the metas, events, living story eps, last anywhere from 15-90 minutes, I may as well not play at all.
But I want to! Because this game is beautiful, and amazing, and has a crew of people that really care about what they are doing, which is so much more than some other companies can say.
If I could use my controller with this game... it would change. EVERYTHING. For me.
Sorry for the block of unnecessary text. I just. Not to be rude, but I often legitimately am made to feel like game companies have not a single thought or care for the disabled, and like we are being actively pushed out of the communities. I break down into horrible bouts of depression and feelings of isolation, alienation, and destitution, feeling like there will never be space or consideration for those of us who either were born underprivileged or suffered a fate that made us so.
There was also that severely tasteless April Fools joke made about 'we added controller support' which was so repulsive and outright player & disabled-hostile that I could not even look at the game for months without being furious and nauseated. It made me feel like my chronic agony and need for interfacing devices was a joke to Arena Net, and it burned me inside in a way I cannot describe to anyone who has never suffered at the hands of constant benign ableism. I know it wasn't the intent, but it showed a complete lack of thought, tact, or care.
It is exceedingly disheartening when these fantasy worlds exist where we can make avatars of characters that represent us that have working, functional bodies able to run, jump, and do things we can't.. and then not even be able to play those characters because we weren't given the means-- and then we look around at all these other games, and indeed, mmorpgs, that do have controller support (FFXI has had it its entire run), and it's like... why is this or that company dragging their feet? Do they just not care about us? Is our money not as good as abled people money?
Salt, sulfur, and ire aside. Sorry if I singed or ruffled feathers. But I wanted to underline all of the points to further push home exactly how important this is not just to me but THOUSANDS of people. To hear that even ONE person thought about 'us', honestly, is a lot more than I ever expected in the face of all the alienation I've faced almost universally from MMO companies.
Anyways, I'm blabbing and everyone's going to downvote me and send me nasty messages for this post so I'm gonna go.
Point is; Thank you. This is extremely important. One of the most important things that there is. If you succeed, you'll have saved this game for me and many others.
edit: And inb4 anyone says 'joy2key' and 'steam controller'. Those have repeatedly screwed up my DPI on win10s broken hotmess of an OS, across multiple machines. If it isn't native, I cannot use it for fear of breaking my computer.