4 months ago - - Direct link
Hey all, just confirming what our CS team said: We are aware and some people are digging into this to try and find the source of the problem. Thank you for flagging it!
3 months ago - - Direct link
Hey there all, I wanted to let you know that I have asked for an update on this issue and will let you know when I hear back. Everyone is working hard to prepare for the launch of Janthir Wilds, but this is still on peoples' radar too.
2 months ago - - Direct link
Hello all, I have an update for you! We have found the cause of this issue and are working on a way to revert the change. Our engineers have been investigating, but in addition to Janthir Wilds keeping everyone very busy, the issue with infusion stacking impacts other systems and made investigation more complicated. As we've mentioned in the past, we are always working to improve every aspect of our development processes. In this case, we made a change to help us better test particle effects, and that had an unintended effect on the way infusions behave in the live game. We are working on a fix that will revert the change to infusion stacking and allow us to keep the improved testing functionality. We won't be able to create, test, and ship that change before the August 20 game update, but we do want to get it to you as soon as we can. I'll update you when we have a good idea of when that is--in the meantime, thank you all for your patience while we looked into this.
about 1 month ago - - Direct link
I was out of office last week and thought I had updated this thread before I left--I apologize for the delay! We're continuing to look into infusions overall, but this particular issue with the Obsidian and Envoy armors is a different, unrelated issue. Since it's something else, I reported it to the team outside of the ongoing infusion conversation and they're looking into it.