4 months ago - - Direct link
It's not on purpose, I promise! We're working on it:
4 months ago - - Direct link
@Parasite.5389 Can you elaborate a bit? I did a quick check with the team and they haven't received any reports.
4 months ago - - Direct link
Okay, I'm pretty sure I know what this is--the statuette vendors now take into account if you already own a cosmetic or novelty item and will not display it, in order to avoid accidental duplicate purchases. We are currently talking about making that clearer so it doesn't look like something is broken to players who already unlocked everything in certain tabs.
4 months ago - - Direct link
This is resolved! You should see all purchasing options for keys in the BLTC now. Of course! Our Customer Support team is ready to help you with that, please reach out to them at https://help.guildwars2.com/hc/requests/new (cc @Drako.8295)