Original Post — Direct link

Seems that a lot of people think that if 343 heard about it on reddit it's fine to not report issues.

Via Ske7ch:

Thanks, that was what I was trying to say. I get that folks are pretty worked up and ready to pounce. This is a flight, this issue wasn't reported in the last PC flight. The team is certainly working on better understanding what is happening under the hood. One early culprit is believed to be uncapped FR - that's not to say it's a silver bullet solution. I really wish more folks who are actually in the flight (it's impossible to tell who in this subreddit is actually playing and speaking first hand vs. just piling on - I feel a lot is the latter) would file tickets/bug reports via the Halo Support site. I just checked this AM and overall, despite how vocal folks are here on reddit, mouse input 'delay'/issues don't have very many tickets filed. Obviously we're here and on on social looking for feedback but the support site tickets are the source of 'truth' for the team and the only real quantifiable/data-driven way they have to assess what's going on. If you're playing in the flight and you have mouse input issues PLEASE file a support ticket.

Link to support site: https://support.halowaypoint.com/hc/en-us

Please submit bug reports so they have an idea of what is critical and not! Big ticket ones that people need to report are

-Mouse Delay

-Hit Registration / animation delay caused by servers

-Keybinding issues

-Crash Reports *Check to see if your crash is in the known issues list first!

-Other issues you've encountered that are not on the known issues list!

External link →
over 4 years ago - /u/ske7ch343 - Direct link

Originally posted by staryoshi06

I've tried to report every bug I find not in the known issues list.

thank you!

over 4 years ago - /u/ske7ch343 - Direct link

Originally posted by assholicpizzoli

I'm just used to using Reddit for feedback purposes given how active 343 is here.

Things like that (community interaction) make me hopeful for 343's future.

this is a great place to share in discussions and get insights and perspective, but it's quite difficult to quantify and it doesn't scale well when volumes increase. We're pretty excited to also be beta testing and eventually launching a support site to streamline issue reporiting and prioritization here in the studio. We'll continue to be hanging out here and around social, etc.. to hear opinions and thoughts and we do our best to aggregate what we gleam from reddit, twitter, waypoint, etc..