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about 4 years ago - /u/ske7ch343 - Direct link

Originally posted by blamite

I don't understand the change from emails to invite flight participants. I have absolutely no reason to ever log into the website so unless I get an email, I'm never going to know if I'm in a flight from this point on I guess.

Many people have had numerous issues receiving emails in prior flights. It's created a lot of confusion, frustration, and support tickets for players and the team. There's no silver bullet solution to send out hundreds of thousands of emails to dozens of different email clients that kind of all handle mass mails a bit differently. We also have internal systems that need to query the Insider database, pull the correct user group, merge in the correct platform key and info, etc..

We'll still get the word out when a flight is beginning (@Halo Support is probably a good account to follow), but Insiders who are interested in participating will need to expend a tiny bit of effort to visit Waypoint, log in, and get their key. We feel it's an acceptable thing to ask in return for more reliable and consistent communications (particularly as the flight groups have grown and exceed 100K active invites on average). But, as with everything, we'll continue to listen and monitor and find ways to continually improve this process.

about 4 years ago - /u/ske7ch343 - Direct link

Originally posted by Gig4t3ch

You absolutely can roll back a 60GB update, but you have to do it the day it happens. People were already complaining about the framerate within an hour of the patch dropping. H3 / H2A are still randomly unplayable and it's been almost 4 weeks now.

Unf there was just too much intertwined in that update and a real need to get the titleIDs and back-end re-aligned between Xbox and PC. Definitely not ideal by any means. My understanding currently is that the root cause has been tough to pin down - the team is still investigating. Hopefully people can continue filing tickets w/ Halo Support to help provide more clues and insights.

about 4 years ago - /u/ske7ch343 - Direct link

Originally posted by TheMightyArsenal

Haven't read anything on ranked being unplayable due to issues in the ranking system itself meaning there isn't any high level games being played on pc! I made a post about it here:

https://www.reddit.com/r/halo/comments/fqsztx/the_problem_with_ranked_on_mcc_pc_and_how_to_save/

Thanks for the flag - I didn't see this OP. I'll pass it along to the team - curious myself what the level distribution looks like and how many outliers are stuck unable to find suitable matches. It's a tough issue as population varies.

about 4 years ago - /u/ske7ch343 - Direct link

Originally posted by big-rat-sock

Mod. Support. Info.

Realistically there won't be any signficant developments here in the near term. There are all sorts of things the team would love to get to - and hopes to - but for the foreseeable future the priority is shipping the remaining titles and addressing existing issues/features.

about 4 years ago - /u/ske7ch343 - Direct link

Originally posted by neverhadlambchops

This update did not give any indication of a date on the invite flighting did it? Just making sure.

correct - we don't have a firm date quite yet. As folks below noted, the team just did a Ring 1 pre-flight over the weekend which is the first step. It allowed us to test the new Waypoint Insider messaging/invitation system primarily and I believe several build blockers are still being actively worked on. Unfortunately this new reality we live in with everyone working from home and impact to our dev partners has introduced a bit more unpredictabiltiy but the team is working through it as best they can.

about 4 years ago - /u/ske7ch343 - Direct link

Originally posted by Richiieee

So, more of the usual "coming soon" stuff. They dove deep into how they identify issues, come up with new features, etc, but they just say "coming soon" to everything. Wow... I'm so glad I know how you guys work, that's really gonna make me enjoy the game even more...

Idk if it's just me, but I find that Challenges in just about every game are designed so poorly. First of all, there definitely needs to be a larger sum of seasonal points. Just 1 doesn't cut it, sorry. Especially for challenges that have you do campaign missions on Legendary, it's time consuming and you're doing all of this for one lousy seasonal point. Oh, and 50k exp, but if you're already in the higher ranks where you need millions of exp, what good does 50k do? I'd rather take 3 seasonal points over 1 seasonal point and 50k exp.

Moving Flight invites to Halo Waypoint is questionable. I know why it's being done; to give Halo Waypoint more traffic/activity, but at the same time it just doesn't really make sense. Not a lot of people even go on Halo Waypoint anyway, also considering there's no app for it on Mobile. And most people have some kind of email client on their phone, sending out emails is just a better system. And if people don't check their emails then that's their fault. Also considering Halo Waypoint is just not the go-to. Reddit will always be the go-to for discussions. They want more activity on Halo Waypoint and this just isn't it, Chief.

sorry you feel that way, but there's no desire to 'move traffic to Waypoint.' If anything, that 'traffic' is just more server load, no? Not like we're monetizing or advertising, etc.. The reality is that sending out hundreds of thousands of emails has proven to be spotty and unreliable and every flight we have a lot of folks who never get the email or are missing one or the other. Different ISPs and email clients have different rules handling mass emails and spam that we can't fully predict and work around. We are removing 3rd parties and that uncertainty from the equation and handling it in-house which will be more reliable, consistent, and streamlined for our internal processes. If an Insider wants to flight and participate, we dont feel it's too much to ask to stop by Waypoint to read the necessary info and pickup a key to install the build.