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Edit 2: u/HS_Celestalon said: As far as I know right now:

  • There are no issues with duplicate protection; it's safe to open packs. You're getting duplicates because you already have all of the cards of that rarity, as is expected.

  • There is an issue where if you have 2 of an old card and 1 of the new card, the 1 doesn't show up in collection manager. We're working on this now.

As said. IDK if it's a bug or it was intended the whole time. You can open cards that you already own (but it still shows that you opened a new card) and you can even open cards that later are not shown in your collection.

In my case, I opened a couple of Commons I already have and the new cards are nowhere to be seen in my collection.

So, I would suggest to hold the pack opening until we can be sure how it's supposed to work!

Edit: So, the thing seems to be a collection issue. It seems that it doesn't display some cards that you already had and got again. I assume they'll fix it asap, but at least they are working on it.

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9 months ago - /u/HS_Celestalon - Direct link

As far as I know right now:

- There are no issues with duplicate protection; it's safe to open packs. You're getting duplicates because you already have all of the cards of that rarity, as is expected.

- There is an issue where if you have 2 of an old card and 1 of the new card, the 1 doesn't show up in collection manager. We're working on this now.

(Upvotes appreciated so more people see this)

9 months ago - /u/HS_Celestalon - Direct link

Originally posted by Mihrasen

I got copies of cards I owned but have disenchanted, like Worgen Greaser, before getting cards I have never owned. Is this intended behavior with the duplicate protection? If it is I guess I'm just crafting the cards I want instead of bothering with packs.

Yes and no. Duplicate protection only knows about cards you disenchanted since duplicate protection was added in 2020. If you disenchanted it before 2020, there's no record that you ever had it, so you can get it again.

9 months ago - /u/HS_Celestalon - Direct link

Originally posted by danielsundfeld

I've the regular Han'Cho from Gadgetzan and opened a signature from Cavern pack. But I was missing the new legendaries. I thought I could only open a signature from a card that I already owned if I have all legendaries. Is the signature protection different or is it a bug?

Every Signature card was an existing card. None of the new legendaries come in Signature. So if you rolled a Signature, and you had all the old cards that could be Signature, it'd have to be a duplicate of one of them.

9 months ago - /u/HS_Celestalon - Direct link

Originally posted by qordytpq

Are we not supposed to be offered a re-roll if we get signature of a card we already own? Because I wasn’t offered the option to re-roll Patches. Is that because I opened CoT patches but I own MSoG patches? Also, if we should have been given the option to re-roll, would it be a random MSoG legendary or random CoT legendary?

EDIT: Sorry, I didn’t think about it, but could this happen if I previously dusted and re-crafted Patches? I still feel like we should be given the option to re-roll, but maybe this explains it? I’m not sure, but i probably dusted him(?) when he got nerfed before.

Correct, getting a Signature no longer offers a re-roll of an existing card. That was the case in March of the Lich King when they weren't disenchantable, but is no longer necessary since they're disenchantable.

9 months ago - /u/HS_Celestalon - Direct link

Originally posted by Capn_Forkbeard

I opened a wild bundle today (2 legendaries + 25 packs), rightfully assuming that I'd at least open all of the rares + commons from Caverns of Time, seeing as I own all of the rares/commons from the applicable sets (Legacy -> Gadgetzan). Not only did I not get anywhere close to completing the new Caverns rares/commons, the majority of the cards opened were cards I already had 2 of in the old sets. Not previously disenchanted, not currently unowned - these were cards I already had complete sets of in my collection.

For example, I had 2x Jade Spirit from Gadgetzan, I opened 2x Jade Spirit with the CoT set logo, meaning I have 4x Jade Spirit in my collection without the 'disenchant your duplicates' option in the collection manager. I don't know if this info helps in your quest to resolve the duplicates issue, but it really doesn't seem like intended duplicate protection behaviour. Definitely a downer, I hope there's compensation for the early adopters here.

Could you double-check? There are only 9 new Commons and 10 new Rares in Caverns of Time, so it's extremely unlikely that you could have opened 25 Caverns packs and not gotten all of them, if you started with having all of the old cards. If you're sure, please DM me your btag to investigate.