devtrackers.gg
7 months
ago -
Team17_Service
-
Direct link
Hey Ormvz,
Thanks for getting in touch - sorry to see your progress appeared to reset.
Luckily, all progress made in Hell Let Loose is stored server side so your progress will still be there and you won't have lost anything.
Usually, this occurs when there has been a disconnection specifically with the Steam client or servers - we find players who experience this disconnect often get their progress back when they next close out the game and log back in.
Some players have found that their progress was restored after logging back in and playing a couple of matches first.
Please do let us know if you are still having this issue following your initial report and after playing some matches when logging back in and if so we can investigate this further :)
Regards,
Team17 Support
Thanks for getting in touch - sorry to see your progress appeared to reset.
Luckily, all progress made in Hell Let Loose is stored server side so your progress will still be there and you won't have lost anything.
Usually, this occurs when there has been a disconnection specifically with the Steam client or servers - we find players who experience this disconnect often get their progress back when they next close out the game and log back in.
Some players have found that their progress was restored after logging back in and playing a couple of matches first.
Please do let us know if you are still having this issue following your initial report and after playing some matches when logging back in and if so we can investigate this further :)
Regards,
Team17 Support